My-OneApp

Name: My-OneApp
Rating: 4.2 (297 reviews)
Author: Safaricom Limited

Finance

Only for iPhone

Free

297 Ratings
Age Rating

9+
Years
Category

Finance
Developer

Safaricom Limited
Language

EN
+ 2 More
Size

259.8
MB

iPhone

Your Entire Digital Life in One Place My OneApp brings together everything you need—your M‑PESA balance, airtime, data, SMS, Bonga points, and essential services—right on your home screen. No switching between apps. No hassle. A Fresh New Experience Get instant visibility of what matters most from your M-PESA, bundle and even bonga balance Simpler Navigation Access your quick actions and frequent transactions faster Do More With Your Money Unlock more possibilities with M‑PESA – Invest, Borrow, Insure Connectivity Made Easy Buy airtime, data bundles, and home fibre quickly and conveniently Make Payments Faster Pay quickly and securely with Scan to Pay QR, AI Pay and NFC payments Care, Right at Your Fingertips Handle essential support requests directly from your phone

Ratings & Reviews

4.2

out of 5

297 Ratings

Security Features Need Improvement
2d ago
So nonchalant
Given the recent trend in mpesa centered scams, I think there’s a need to lock down the app to curtail logins on second devices; especially with 2 factor authentication to a main device to block logins. I like the convenience of the app; but I appreciate that security could be improved for second devices - as scammers can use the app and an ID no to log in on a second device apart from the main user.Otherwise, convenient app.
Security Features Need Improvement
2d ago
So nonchalant

Given the recent trend in mpesa centered scams, I think there’s a need to lock down the app to curtail logins on second devices; especially with 2 factor authentication to a main device to block logins. I like the convenience of the app; but I appreciate that security could be improved for second devices - as scammers can use the app and an ID no to log in on a second device apart from the main user.Otherwise, convenient app.
My-Overcompensating App
May 14
23Edits
Safaricom had a great system were the had a mobile payment app and telecom services app. I want that system back, no one was asking for a combination of the two apps. Look online and you see people complaining about the implementation of this new “one app”. There’s zero customization on which services I want on my Home Screen. I’m being shown services that have nothing to do with me, things that I actually use hidden under settings or other functions. Not to mention this annoying thing of the app not working over WiFi! What kinda BS is that? Biometric verification constantly breaks, it’s like they took a functioning app and replaced it with nonsense. I still can’t add custom categories for spending. So Safaricom please focus on features that enhance the usability of an app rather than forcing things down users throats. Don’t be like Microsoft.
My-Overcompensating App
May 14
23Edits

Safaricom had a great system were the had a mobile payment app and telecom services app. I want that system back, no one was asking for a combination of the two apps. Look online and you see people complaining about the implementation of this new “one app”. There’s zero customization on which services I want on my Home Screen. I’m being shown services that have nothing to do with me, things that I actually use hidden under settings or other functions. Not to mention this annoying thing of the app not working over WiFi! What kinda BS is that? Biometric verification constantly breaks, it’s like they took a functioning app and replaced it with nonsense. I still can’t add custom categories for spending. So Safaricom please focus on features that enhance the usability of an app rather than forcing things down users throats. Don’t be like Microsoft.
My One App Is the WORST!
May 28
mikesthepro
As we all know, Mpesa and Safaricom were two different apps that had their own functions and beauty in them, they are the best mobile cash app in Kenya. That is until Safaricom decided to combine the two together and replace Mpesa for a buggy app that very much gives off the rushed app vibe. They didnt even stick a foot in this app It is just to buggy. I am here trying to opt in my virtual card and after verifying that its me with pin/face id on my iphone, It takes 60 seconds to verify and then brings me back to the page where I have to opt in again. Such a disappointment. We never asked for this we were just given this stupid update
My One App Is the WORST!
May 28
mikesthepro

As we all know, Mpesa and Safaricom were two different apps that had their own functions and beauty in them, they are the best mobile cash app in Kenya. That is until Safaricom decided to combine the two together and replace Mpesa for a buggy app that very much gives off the rushed app vibe. They didnt even stick a foot in this app It is just to buggy. I am here trying to opt in my virtual card and after verifying that its me with pin/face id on my iphone, It takes 60 seconds to verify and then brings me back to the page where I have to opt in again. Such a disappointment. We never asked for this we were just given this stupid update
Feels vibe coded
Jul 8
shoguy
App is just busy with all of the options, items, and navigation. Like some was like “Give me everything right here”.to the developers credit, things have been improving. Outside of back office/business decisions, I don’t see how this is an improvement over the older mpesa app
Feels vibe coded
Jul 8
shoguy

App is just busy with all of the options, items, and navigation. Like some was like “Give me everything right here”.to the developers credit, things have been improving. Outside of back office/business decisions, I don’t see how this is an improvement over the older mpesa app

Thank you for using MyOneApp. We are always working on new features, improvements and bug fixes. This version includes the below features and other experience improvements: Discover Skiza & Vybz in Entertainment Get helpful in-app messages on Home Rate the app from within the app Smarter Home shortcuts, deep links, and 5G quick actions Updated M-PESA Go welcome experience Improved Frequents and Buy for Other bundle flow Cleaner statements Better onboarding and a more consistent look across the app

Version 5.2.1 2d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
- Usage Data
- Other Data
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Location
- Contacts
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
- Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Safaricom Limited
Size: 259.8 MB
Category: Finance
Compatibility: Requires iOS 13.0 or later.

iPhone
Requires iOS 13.0 or later.

iPod touch
Requires iOS 13.0 or later.
Languages: English and 2 more

English, Arabic, Simplified Chinese
Age Rating: 9+

9+

Learn More

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