Main Event Entertainment 12+

Please

Please make things way cheaper because and then more people will come and you can make more money is it expensive and I have zero dollars and I leave

Developer Response ,

Hello. Thank you for taking the time to leave us a review! We appreciate your visit so much and we understand your frustration with our prices. We have forwarded your feedback to the appropriate department for review and please know that we are working hard to make your next experience with us an unforgettable one! We hope to see you again soon!

Great fun place, bad app

The place is really fun and has a great variety of cool and fun things to do and good prices. However, the actual app has been a terrible experience. I tried to download the app when I was in the actual facility because I saw the poster about if you get the app and reload the first time, you can get double the amount. So I downloaded it and signed up and then waited until we needed to reload. About an hour later or even less, I went into the app to reload and I kept getting an error every time I opened the app, I wasn’t able to sign in let alone reload the card for the convenience and double the points. I tried connecting to their wifi, still didn’t work. So we went home after I tried about 6 times. Once home I tried again and nothing!!! This was ridiculous, I kept getting some weird error message so I uninstalled the app and even had my friend make an account and the same thing, can’t even log in or verify our email without getting the error message. This is ridiculous and kind of took away from my experience at the actual place and me wanting to go back if I can’t use the app and all the advertised cool features

Might be a decent app if it worked

Since my family is driving 3 hours to one of their locations tomorrow, I’m of course trying to familiarize with the app, check out specials, plan a few things, ext. Unfortunately, it’s so glitchy or broken that I can’t even log in. It just keeps making me start over like there’s a bug issue. There’s several little things that it does that really makes for a lower quality user experience as well. I tried using the website incase the app was having unusual issues but I had the same exact experiences. I would love to be prepared before getting there tomorrow along with educating myself on how to get the most for our money. Unfortunately, I feel like I’m missing out on things that are available. I also tried signing up for emails to receive some free play time but after several attempts I have still yet to receive an email it says I should have gotten.

Developer Response ,

We're sorry to hear that you've faced issues with our app, and we're glad you have brought it to our attention! Please email us at feedback@mainevent.com so that we can take a further look into this and see what's going on. As for specials, you can see them here: https://www.mainevent.com/specials/ And for the emails, please check your spam. You should receive an initial email with a survey that you need to complete in order to get the offer email. If you haven't received the email, please try resigning up.