I first start purchasing UNice hair my junior year of highschool in 2016. Back then the prices was very very cheap for such good hair. I wore this hair for my 20th birthday. My highschool graduation, lunch & prom and never was disappointed. Ordered a few more time my freshman and sophomore year of college. Their hair is GREAT !! I’m guessing since more people has started buying hair from their company their prices has risen but it’s still affordable. I love there hair and recommend it a lot to friends that need options. They’ve added a lot of more features to the website. Different grades of hair and 360 wigs.

But because I need hair since I’m without my own currently, I had to repurchase a faulty wig that was sent to me previously! I was in immediate contact once I knew and seen the faults and asked seller to exchange wig and they fought tooth and nail!!! I sent pictures of the faults and they only wanted to give $15-$20 back from a $180 order. That’s an insult to me! Working on that issue right now but I needed another wig just like the faulty one they sent me because I don’t like switching up my hairstyles like that, I like for my “hair” to look the same every time. I sure hope these businesses remember that they’re ONLY in business because of US and want their customers completely SATISFIED and change their tactic of just wanting the money over making the WE ARE COMPLETELY SATISFIED WITH THEIR PRODUCT! It’s “man made”, every wig is not going to be “perfect”. When it’s brought to your attention, don’t insult the customer’s intelligence by offering them $15-$20 back from a huge purchase, rather offer a more fitting solution (exchange as I asked)! You’ll keep (me and some others) customers coming back if you do!!!! Thanks!!!!!!

Don’t be duped by this company. First of all, there’s no 800 number that you can call. They only have a phone number through WhatsApp. Secondly, I’ve tried to order the same wig three times the first time I was told it was out of stock. The second time I was told they didn’t have the particular wig that I wanted, but they’d be willing to charge me another $30 to upgrade me to a different wig. The third time which was most recent the same thing happened, conveniently the wig that was advertised in stock all of a sudden became not in stock and they went $60 more for a wig that was similar. Do I think they make great products? I don’t know. I will never know because I will never order from them again.

First let me say that this company has the best variety of products. I have been buying my wigs from here for over a year now. They have always showed up and showed out with their wigs. Advertising doesn’t mislead & the quality is great. I don’t shop at my local beauty supply store anymore for my wigs. This brand has become my life. Thank you for being a great brand that I can trust. Plus delivery doesn’t take long at all. That’s alone says their customers are important.