Experience Mobile
Business
Only for iPhone
Free
iPhone
Verint® Experience Mobile™ provides a powerful set of tools to quickly close the loop with customers and manage cases, anywhere, anytime.
Key Features:
- Dashboards: Gain insights across every touchpoint in the customer journey
- Dashboard Card: Dig deeper into specific unified data.
- Case list: Quickly find cases that need your attention
- Case details: Investigate a case, view priority, re-assign, edit custom properties, and close cases
- Contact customers: Call or email the customer via built in collaboration tools
- Case comments: Add notes for you or others to review
- Case history: View the case history, including changes to its status, assignment, or other key changes
- View survey response: View survey response that triggered the case
To use the Experience Mobile app, you must be an existing Experience Management user. Please contact your account manager for access.
Ratings & Reviews
Bug fixes and improvements.
The developer, Verint, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Verint Systems Ltd.
- Size
- 139.3 MB
- Category
- Business
- Compatibility
Requires iOS 16.1 or later.
- iPhone
Requires iOS 16.1 or later.
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © Verint