Chat with us at: WMATA.COM/CHAT or call 888-SMARTRIP (888-762-7874)

FIRST: Go get SmarTrip in Apple Wallet on iPhone or Apple Watch:

Open Wallet, tap “+”, choose “Transit Card”, then “SmarTrip®”.

In less than a minute you’ll have a new SmarTrip card in your Apple Wallet and be ready to tap to pay for rides or parking anywhere SmarTrip is accepted.

SECOND: Then add this optional SmarTrip app so you can register your cards, check SmartBenefits, setup Auto-Reload, or buy money-saving unlimited transit passes.

Whether you're a new rider or a regular commuter, having SmarTrip on iPhone and Apple Watch is the safer, more convenient way to pay.


With SmarTrip in Wallet on iPhone or Apple Watch you can:

- Use SmarTrip in Apple Wallet for a tap-and-go experience on Metro
- Move your plastic SmarTrip into Apple Wallet in seconds without adding a new card
- Check your balance and add money to your SmarTrip in seconds

With SmarTrip in your Apple Wallet, your iPhone or Apple Watch is your new way to pay, anywhere SmarTrip is accepted in and around DC!

What’s New

Version 2.0.135

The latest version of this app contains bug fixes and performance improvements

Ratings and Reviews

1.7 out of 5
109 Ratings

109 Ratings

Lintoinette ,

Lost funds and paying for a digital card?

I am really bummed because I was excited for this feature. I got a new iPhone and my digital cars disappeared from my wallet - I tried to reset my password for my Smartrip account and never got an email. I tried twice. So I’ve lost like $15 I had on the previous card.

I got a new card in my Apple Wallet and put $20 on it. It charged me the typical $2 we pay for physical cards. Why am I being charged for a digital card!? What’s the point?

I left an extra star because the swiping process at the metro is actually easy and has been flawless so far. Whoever I am thinking of abandoning this feature if I’m going to randomly lose money and be overcharged. What a bummer.

Developer Response ,

Hi, sorry about that. Please give our SmarTrip team a call at 1-888-762-7874 so we can further assist you. Metro charges a one-time fee of $2 for its mobile SmarTrip cards to help cover our costs, just like a plastic card. While we’d like to be able to offer a mobile card for free, it wouldn’t be fair to our other riders who pay $2 for a plastic card. Remember, a new, mobile SmarTrip card fee is only charged once and remains free for anyone transferring an existing plastic card to your mobile device. -CC

Mista Lock ,

Value not added over 48hours later

Thought the app would make my trip easier, but I should’ve just loaded my cards at the station. Trip planning is easier on the app than the website. After adding existing cards and adding value 12 hours before I was planning on using them, no value was added to the cards. I had to show the station manager that I had attempted at it and on a busy day. It was very frustrating. Station manager let us through both times highly inconvenient. It’s almost 60 hours later, and the value is still not added to the cards.

Developer Response ,

Hi, if you added the funds using our app or website, it does take 4 hours for those funds to appear on your account after initially tapping your card. If the funds still aren't showing, please call our SmarTrip team at 1-888-762-7874. -CC

whatchamacallit 7 ,

Doesn’t have up to date times

First of all, it’s annoying that if you add a card to your digital wallet you can no longer use the physical card. Second and more importantly, the app never has up to date arrival times, especially for bus. It’s basically useless for real time information. I always pull up the wmata website instead. It makes no sense to me that the website and the suburban Ride On app can have accurate live times but smartrip’s app can’t. Isn’t the data from the same place??

Developer Response ,

Our system is a card-based system versus an account-based system so it can only be housed in one place at a time. This is why the virtual mobile card can only be on your iPhone or your Apple Watch and not both at the same time. You are correct that the SmarTrip app is using the same data as our busETA system. We're sharing this with our team. If you are able to capture this in real time, please send us screenshots to so that we can look into this further. Thank you for the feedback. -KB

App Privacy

The developer, Washington Metropolitan Area Transit Authority, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Wallet

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