Screenshots

Description

Download the SmarTrip® app to pay for Metro and other public transit services in the Washington, DC area. Whether you're a new rider or a regular commuter, having SmarTrip® on iPhone or Apple Watch is the safer, more convenient way to pay.

IT'S TAP and GO TIME!

With SmarTrip® on iPhone you can:
- Add a new SmarTrip® card to Apple Wallet for a tap-and-go experience on Metro. (If you already have a SmarTrip® card, you can move it to Apple Wallet in seconds without adding a new card.)
- Pay for any rail or bus trip using your iPhone or Apple Watch. Anywhere SmarTrip® is accepted!
- Check your balance, add money, or set up Auto Reload. You'll never have to use a fare vending machine again!
- Manage your account, check SmartBenefits, or register a card.
- Buy money-saving unlimited transit passes anywhere, any time.
- Pay for parking at any Metro-operated facility.

With SmarTrip® in your Apple Wallet, your iPhone or Apple Watch is your new way to pay, anywhere SmarTrip® is accepted in and around DC!

Ratings and Reviews

4.0 out of 5
70 Ratings

70 Ratings

EMH_1 ,

So Convenient!

I’m so glad this system is up and running! The app is user friendly and I like having one place to manage my cards, get on the go transit info for rail and bus, and list my favorite stations. That said, I decided to keep my old card as a backup and setup a new one for mobile use. My one criticism is that the process to setup the auto reload isn’t intuitive. Adding money to your card via the Apple Wallet is different from using the app to add funds to your card via Smartrip. An auto reload option directly via Apple Wallet would be easier to manage. I do like that I can get alert when my balance falls below a certain amount. Using the Smartrip card on my Apple Watch makes getting in/out of the system so convenient. And I believe safer since I don’t have to get my phone out. One thing I’ve noticed, however, is that my Smartrip card balance doesn’t seem to update on my Apple Watch. And no transaction info is available. The most current info is found within the Smartrip app but not my watch. I had to transfer my card back to my iPhone to get the info to update on my watch. Not so helpful. If my watch can’t keep track of my current balance, how will I get the alert that my balance is below a certain point? Please help me figure this out. Otherwise a job well done. 😊

Developer Response ,

Thank you for sharing your feedback. We are glad to hear that this app is user friendly and convenient for you. That's our goal! Please call our Customer Relations team at 202-637-1328 and provide your SmarTrip card number. We will investigate the issue with your transit balance on your Apple Watch. Auto-reload can only be managed through the SmarTrip app. Our SmarTrip team would be happy to assist you with troubleshooting and managing your auto-reload. -MG

rick212 ,

Install App & Add Card in Wallet

I couldn’t find any information on how to have the card appear in Apple Wallet.

Other apps will usually offer a prompt during the installation process.

To add to wallet: After installing app, open Apple Wallet and use the (+) in the upper right to see available cards to add. You will need the physical card.

Developer Response ,

Thank you sharing your comments. If you have an iPhone 8 or above and the latest version of iOs, you should be able to add the SmarTrip card to your Apple Wallet. If you're still experiencing issues, feel free to call 888-SMARTRIP and a representative will be able to help you. -CC

kddc10 ,

Not useful for real-time trips

This app would be more useful if it also included real-time bus arrivals. Instead, it only provides schedules arrivals...which I did not know when planning my commute tow work. According to the app, I should have been on my bus 6 minutes ago. According to the wmata website (using real-time data), the bus hasn’t even started its route. Unfortunately, now I will miss the train I needed to get to work on-time...and at least the next train after that. If the website has real-time data, why doesn’t the app?

Developer Response ,

Something doesn't sound right! Were you looking at a Metrobus route or regional bus route? The app includes real-time bus information for Metrobus when the buses are "tracking" in our system. You'll know it's a real-time estimate by the 2 green waves next to the number of minutes. We'd really appreciate getting more details on this from you - can you talk with us at wmata.com/chat or by calling 202.637.1328. -KD

Information

Seller
Washington Metropolitan Area Transit Authory
Size
51.3 MB
Category
Travel
Compatibility

Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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