The food and services at Walk-On’s in Alexandria, LA are always excellent. We generally eat there at least once each week and have never had a bad experience. The wait staff employees are always friendly and helpful. When I have been in a position to watch them working I have seen the same qualities exhibited with each interaction with customers. The food is consistently great quality and wait times have never been excessive. The Walk-On’s franchise has been a great place to eat (in Alexandria, Lafayette,Shreveport and Baton Rouge) and the city makes no difference whatsoever. ALL GREAT! Thanks for a wonderful restaurant experience!!

If you’re a frequent walkons eater or even if you work there i believe the app is great! You can earn rewards such as free starters and loyalty app benefits like free kids meals! I will say though the updated version is great I do miss the old reward system because I felt like I got so much more out of it while this system is basically giving you a free starter but you still have to spend a certain amount to even redeem the reward and I work there personally so I never try to spend too much because our food is expensive and my rewards have ended up expiring because but besides that I love the fact that I can upload my receipt at a later time if I’m having app difficulty

I was in the middle of check out and selected to use my reward. As I was in the next step with adding a different card after it deducted the $5 from my total, I guess I timed out while getting my card. Gave me an error about timed out so I went back into the order but my $5 reward was no longer there.

We ordered a to-go order from Burbank, Baton Rouge location on a non-game day Saturday; when we drove home (15 minutes) we found that the shrimp were missing from zydeco salad, up charge was paid for onion rings but we didn’t have them, also we had Mahi with mangos instead of Mardis Gras Mahi, I phoned store twice but manager never called me back; we stopped by that night and employee was instructed to tell us that the manager had issued refund and we should see in a couple of days. 5 days later and still no refund on card :/ not great