Eargo

Name: Eargo
Rating: 2.9 (130 reviews)
Author: Eargo

Medical

Only for iPhone

Free

130 Ratings
Ages

13+
Years
Category

Medical
Developer

Eargo
Language

EN
English
Size

160.3
MB

iPhone

Download the Eargo app to personalize your Eargos for your hearing needs and lifestyle preferences. Whether you’re out dining, in a meeting, or watching TV from the comfort of your home, you can be sure you won’t miss a beat. Need additional support or have questions for one of our Eargo experts? No problem! Connect with us under “Contact Eargo” in the app’s Help menu. Features: - Use Sound Match to personalize your device to your unique hearing needs. Sound Match appears automatically during first-time app use and can be accessed anytime from the app menu. - Configure settings like Volume, Treble, and Bass within each program and for each ear. (Features vary by product.) - Make situational adjustments to your hearing devices from the app. Change the program, mute/unmute, and increase/decrease the Noise Filter for your preferred speech clarity. (Features vary by product). - Easily access How-to Videos, help articles and the full-length user guide. - Reference the Eargo 30-day Tutorial to help you adapt to Eargo devices. - Set up and manage Alerts and Reminders to help keep your devices in tip-top shape. - Stay up to date by remotely applying Eargo’s latest software updates when available. Disclaimer Eargo 5, 6, SE, 7, or 8, their accessories, and application are intended to compensate for mild to moderate hearing loss in adults (those age 18 and older). Eargo 5, 6, SE, 7, or 8, their accessories, and application are not intended to prevent, diagnose nor cure disease and/or hearing loss. Sound Match is a tool designed to give you general information about your hearing and is not a test. Please see a healthcare provider if you have recently noticed a sudden change in hearing, ear pain, and/or discharge. Please stop the use of any Eargo accessory or device if you experience discomfort (e.g. dizziness, uncomfortably loud sounds). Features: - Complete Eargo Sound Match to personalize your device to your unique hearing preferences. Sound Match appears automatically during first-time app use and can be accessed anytime from the app menu. - Select up to three (3) specialized listening environments for use on your devices. After completing Sound Match, your devices will be personalized by you with your selections along with a program for quiet listening. - Depending on the product purchased, configure Volume, Treble, and Bass settings for each program and each ear. - Make discreet, on-the-go adjustments right from the app to your in-ear hearing devices. Depending on the product purchased, change the program, adjust the volume, mute or unmute, and increase or decrease the Noise Filter for your preferred speech clarity. - Easily find and view How-to Videos, access our help articles, and view your full-length user guide. - Utilize the Eargo 30-day Tutorial as you adapt to hearing life to the fullest. - Set up and manage Alerts and Reminders to help keep your devices in tip-top shape. - Stay up to date by remotely applying Eargo’s latest software updates when available. Disclaimer Eargo 5, 6, 7, or SE, their accessories, and application are intended to compensate for mild to moderate high-frequency hearing loss in adults (those age 18 and older). Eargo 5, 6, 7, or SE, their accessories, and application are not intended to prevent, diagnose nor cure disease and/or hearing loss. Sound Match is a tool designed to give you general information about your hearing and is not a test. Please see a healthcare provider if you have recently noticed a sudden change in hearing, ear pain, and/or discharge. Please stop the use of any Eargo accessory or device if you experience discomfort (e.g. dizziness, uncomfortably loud sounds).

Ratings & Reviews

2.9

out of 5

130 Ratings

Terrible battery life and other issues
05/31/2024

PMB MD
This is a review from a one year user and someone who previously had a high quality over the ear aid for 14 years (Oticon). The rating is increased to two stars due to ease of use and invisibly. The quality of the sound amplification varies and there is no mid-range frequency amplification, just bass and treble. When the treble is increased, it combines high frequencies into a screech. I have done the sound test three times. BTW, my wife gives Eargo a zero. “What do you like about those hearing aids, they don’t work.”That said, the biggest issue is poor battery life. By 6 months, the “expected” duration had gone from 16 hours to 12 and now 6-8. You have to decide when during your waking hours you choose to be deaf. I recently had an evaluation with a professional audiologist and was fitted with a state of the art Oticon. Night and day. It is more expensive but they last more than half a year (many year warranty) and you can actually hear any frequency without distortion. The bluetooth connection is also a huge plus for using your cell phone. The old adage, you get what you pay for certainly applies here. I wish I could be more positive.
Terrible battery life and other issues
05/31/2024

PMB MD

This is a review from a one year user and someone who previously had a high quality over the ear aid for 14 years (Oticon). The rating is increased to two stars due to ease of use and invisibly. The quality of the sound amplification varies and there is no mid-range frequency amplification, just bass and treble. When the treble is increased, it combines high frequencies into a screech. I have done the sound test three times. BTW, my wife gives Eargo a zero. “What do you like about those hearing aids, they don’t work.”That said, the biggest issue is poor battery life. By 6 months, the “expected” duration had gone from 16 hours to 12 and now 6-8. You have to decide when during your waking hours you choose to be deaf. I recently had an evaluation with a professional audiologist and was fitted with a state of the art Oticon. Night and day. It is more expensive but they last more than half a year (many year warranty) and you can actually hear any frequency without distortion. The bluetooth connection is also a huge plus for using your cell phone. The old adage, you get what you pay for certainly applies here. I wish I could be more positive.
New user
03/25/2024

GRTruth
I just about did not buy these because of the app review. Thank goodness I ignored my apprehension and relied on their guarantee. I bought my 7’s in late February of 2024 so I am experimenting with both the devices and the app. Once I found out exactly how they worked (ultrasound instead of Bluetooth between the devices) everything for me went smoothly. Of course, you need to follow directions. Of course if you don’t understand, you call. In my experience, I had overcome all of my issues within 2 days. I had to do the sound match twice due to me starting the process before I was prompted. This was actually caught by the support person who noticed a disparity between devices. Once I did the second and it uploaded, the support person could see that they were matched better. The performance improved. You can use the app to change both devices at once or each separately in regard to volume. I do wish the app would have a last setting indicator that would tell you the last program chosen…. But that is a minor deal for me. I got the 7’s due to my hearing loss of operating tractors and heavy equipment without hearing protection. My loss is in the higher frequencies which include conversations. I use the app in church and meetings where I can do adjustments without a lot of fanfare and adjust according to different situations. I don’t know why people rated the app so low, but that is certainly not my experience.
New user
03/25/2024

GRTruth

I just about did not buy these because of the app review. Thank goodness I ignored my apprehension and relied on their guarantee. I bought my 7’s in late February of 2024 so I am experimenting with both the devices and the app. Once I found out exactly how they worked (ultrasound instead of Bluetooth between the devices) everything for me went smoothly. Of course, you need to follow directions. Of course if you don’t understand, you call. In my experience, I had overcome all of my issues within 2 days. I had to do the sound match twice due to me starting the process before I was prompted. This was actually caught by the support person who noticed a disparity between devices. Once I did the second and it uploaded, the support person could see that they were matched better. The performance improved. You can use the app to change both devices at once or each separately in regard to volume. I do wish the app would have a last setting indicator that would tell you the last program chosen…. But that is a minor deal for me. I got the 7’s due to my hearing loss of operating tractors and heavy equipment without hearing protection. My loss is in the higher frequencies which include conversations. I use the app in church and meetings where I can do adjustments without a lot of fanfare and adjust according to different situations. I don’t know why people rated the app so low, but that is certainly not my experience.
Inconsistent Terrible
Apr 26

M-Reviews
This app stops working often. You must delete the app and reinstall. The devices need frequent updating or re-syncing. More often than not, one or the other is not charged. These devices are a constant source of frustration and disappointment. Not nearly worth the effort required to use them. Often when the app requires updating they cannot work properly until you do.
Inconsistent Terrible
Apr 26

M-Reviews

This app stops working often. You must delete the app and reinstall. The devices need frequent updating or re-syncing. More often than not, one or the other is not charged. These devices are a constant source of frustration and disappointment. Not nearly worth the effort required to use them. Often when the app requires updating they cannot work properly until you do.
Devices good, software terrible
09/29/2024

hiodshih
I really wanted to like these, but after 8 months of ownership the hearing aids have been broken for longer than they have worked. It’s all failures of the app and ability to update and configure. As these are my first hearing aids I don’t know if I am harder on them than most people or maybe my earwax is corrosive like alien blood. But I’m on my third pair in 8 months and each time they fail to connect fail to register and fail to update. I usually wait 1-2 weeks for replacements, another 1-2 weeks to get them to reconnect to the app, then a month or so of usage and then another failure. Too exhausting and time consuming for me. Hire better developers, there are thousands looking for work right now and they are better than whoever is developing your app updates now. I’m going to try and get my money back
Devices good, software terrible
09/29/2024

hiodshih

I really wanted to like these, but after 8 months of ownership the hearing aids have been broken for longer than they have worked. It’s all failures of the app and ability to update and configure. As these are my first hearing aids I don’t know if I am harder on them than most people or maybe my earwax is corrosive like alien blood. But I’m on my third pair in 8 months and each time they fail to connect fail to register and fail to update. I usually wait 1-2 weeks for replacements, another 1-2 weeks to get them to reconnect to the app, then a month or so of usage and then another failure. Too exhausting and time consuming for me. Hire better developers, there are thousands looking for work right now and they are better than whoever is developing your app updates now. I’m going to try and get my money back

WHAT'S NEW VERSION 5.2.3 Bug fixes and minor improvements

Version v5.2.3

Dec 9

Data Linked to You

The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- User Content
- Identifiers
- Usage Data
- Diagnostics