Joella's Hot Chicken

Name: Joella's Hot Chicken
Rating: 4.9 (3578 reviews)
Author: SRGJ OPCO, LLC

Food & Drink

Only for iPhone

Free · Designed for iPhone

3.6K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

SRGJ OPCO, LLC
Language

EN
English
Size

105.9
MB

iPhone

Download the Joella’s Hot Chicken app to get rewarded for eatin’ good Southern food. Here’s how it works: 1) Register your credit/debit card(s) in the app. 2) Order food as usual. 3) We’ll buzz your phone when you earn a reward. 4) Rewards show up on your phone for you to use. It's magic, honey!

Ratings & Reviews

4.9

out of 5

3.6K Ratings

Hot Chicken Saturday
03/01/2025

Bourbonbellboy
Always good. We find ourselves drawn to Joella’s when we’re out and about on the weekend. It’s always the big slaw sandwich, tweener level spice, with tenders substituted for the thighs that come standard. The juxtaposition between the spicy chicken and the creamy slaw is delicate and delightful. I tried the pimento ranchero for the first time today, and it predictably tasted like pimento cheese with ranch dressing. I got the macaroni and cheese, which didn’t disappoint. Now I have to waddle around the shops with a food baby while my wife shops.
Hot Chicken Saturday
03/01/2025

Bourbonbellboy

Always good. We find ourselves drawn to Joella’s when we’re out and about on the weekend. It’s always the big slaw sandwich, tweener level spice, with tenders substituted for the thighs that come standard. The juxtaposition between the spicy chicken and the creamy slaw is delicate and delightful. I tried the pimento ranchero for the first time today, and it predictably tasted like pimento cheese with ranch dressing. I got the macaroni and cheese, which didn’t disappoint. Now I have to waddle around the shops with a food baby while my wife shops.
Good food, but don’t use the app
09/06/2021

Say no to the app
This app is so maddening. Love the food, don’t get me wrong. But from one human to another…just go there to order. The app will leave you rocking in the corner in the fetal position, questioning who is playing this cruel trick on you when all you wanted in life was some hot chicken. And if someone who can actually fix it is reading this: on my phone and my boyfriends, it takes a long time to load *every* page (on wifi, on data, everywhere). It also doesn’t seem to be compatible with mobile devices? Like the format is bizarre and doesn’t ever seem to load right. But the most frustrating part is the clicking on one thing and waiting for 60+ seconds and wondering if you’re even waiting for anything…or did it just not register the click. My boyfriend got through the whole ordering process once and it did work…but it was not worth the 10+ minutes it took. We just drive there now.

Developer Response
Thank you very much for your feedback. We understand that you haven't had a great experience with the app, which is not what we want. Fortunately, we are working to make improvements to the ordering experience in the app so it is easier for you to order. These updates should be coming in the next few months. Thank you so much for being a loyal customer!
Good food, but don’t use the app
09/06/2021

Say no to the app

This app is so maddening. Love the food, don’t get me wrong. But from one human to another…just go there to order. The app will leave you rocking in the corner in the fetal position, questioning who is playing this cruel trick on you when all you wanted in life was some hot chicken. And if someone who can actually fix it is reading this: on my phone and my boyfriends, it takes a long time to load *every* page (on wifi, on data, everywhere). It also doesn’t seem to be compatible with mobile devices? Like the format is bizarre and doesn’t ever seem to load right. But the most frustrating part is the clicking on one thing and waiting for 60+ seconds and wondering if you’re even waiting for anything…or did it just not register the click. My boyfriend got through the whole ordering process once and it did work…but it was not worth the 10+ minutes it took. We just drive there now.
Developer Response 09/16/2021
Thank you very much for your feedback. We understand that you haven't had a great experience with the app, which is not what we want. Fortunately, we are working to make improvements to the ordering experience in the app so it is easier for you to order. These updates should be coming in the next few months. Thank you so much for being a loyal customer!
App is Very Poorly Designed
01/14/2022

RandalM111
I attempted to make an online order for pickup earlier today on this app and had everything loaded up in my cart. But when I went to checkout the app told me I had to sign in once again. (I checked the settings and I was already signed in) At first that was no big deal, I went to sign in and entered everything correctly, but it would not allow me to sign in. So I figured I must’ve entered my password incorrectly. I then clicked “forgot password” and entered my email. Then the app told me my email was not associated with any accounts. Which is impossible because I was literally already signed into the app with that exact email.I ended up just calling in a pickup order so in the end everything worked out, but wasted a little bit of time. Hopefully the app gets fixed.

Developer Response
Thank you for reaching out and providing this feedback! We sincerely apologize for any inconvenience. We would love to investigate this issue further. Can you please reach out to us directly at: joellas@thanx.com Thank you for your assistance with resolving this matter and have a great day!
App is Very Poorly Designed
01/14/2022

RandalM111

I attempted to make an online order for pickup earlier today on this app and had everything loaded up in my cart. But when I went to checkout the app told me I had to sign in once again. (I checked the settings and I was already signed in) At first that was no big deal, I went to sign in and entered everything correctly, but it would not allow me to sign in. So I figured I must’ve entered my password incorrectly. I then clicked “forgot password” and entered my email. Then the app told me my email was not associated with any accounts. Which is impossible because I was literally already signed into the app with that exact email.I ended up just calling in a pickup order so in the end everything worked out, but wasted a little bit of time. Hopefully the app gets fixed.
Developer Response 01/18/2022
Thank you for reaching out and providing this feedback! We sincerely apologize for any inconvenience. We would love to investigate this issue further. Can you please reach out to us directly at: joellas@thanx.com Thank you for your assistance with resolving this matter and have a great day!
Rewards are difficult to use
10/13/2021

Ishowedup
I love ordering on the app. However, when I have a reward to redeem I have to place my order in the store. This is very time consuming as I like to order my lunch then drive to pick up. You need to figure out how to redeem rewards on the app.
Rewards are difficult to use
10/13/2021

Ishowedup

I love ordering on the app. However, when I have a reward to redeem I have to place my order in the store. This is very time consuming as I like to order my lunch then drive to pick up. You need to figure out how to redeem rewards on the app.

We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com

Version 47.5.0

4d ago

Data Linked to You

The following data may be collected and linked to your identity:
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- Contact Info
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Version 47.5.0

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