Wix - Website Builder 4+

Little Did I Know!

This app is wonderful, but I was unable to access my website. I recently moved changed states and address, I was unable to update such event and produced two new litters was unable to update website to let customers know who have been waiting for my service for over almost three years for a purchase from me. My phone and desktop was unable to access Wix for me to make such changes. I normally sell all my inventory within three weeks and by the grace of god, I sold all by week twelve. I normally sell my product for $7000 apiece and because I was unable to access my website and update to make changes I had to drop my prices to $3000 so no I did not make even a profit. If you can’t help, then I’m gonna have to find another app that I can design a new website that will work better for me. Please let me know.

Developer Response ,

If you have an ADI site you should be able to access and update via the owner app, but if you have an advanced site, you must edit via desktop as it is too complex for mobile use. If you do have an ADI site but were unable to update on the app, please contact wixadmin_ios@wix.com for help. Send a screenshot of any errors you see and let us know what mobile device, model and OS you are using when it happens.

Please Stop Messing Up This App

Just curious but why do you guys key changing features that were fine before? If it ain’t broke don’t fix it! For example when I’m in the messaging part of the app when I use to hit the phone icon it would just call the customer back now it says to save as contact?? If I wanted you save it as a contact then I would hit the 3 icons right beside it! Now you’ve made it even more inconvenient to have to go back to the Home Screen and then click on calls and then missed calls then call again. I mean cmon guys really?? I use this app exclusively for my business and calling customers is a must if I miss the call I should be able to just hit the call button like I could before and call them back. Please for love of god change this back! Also your app is very glitchy at times and sometimes won’t even open. This is very frustrating when trying to run my junk removal business and I can’t even get into the app to see where my customers lives. I think you guys should try to make this app easier to use for people like myself who pay you a lot of money every month to run my business. Why does it take like 3 days to get my money from you guys also? Everyone else has instant pay outs and charges a small fee for that. Let’s get with the now guys because the competition is way ahead of these outdated apps you guys use. Rant over.

Steal your money and waste your time!

This app and website is the worst on building and creating a website! Simply because they ask you what plan you want and no matter what plan you choose if you don’t pay for a full year they don’t publish your website! They stole my money! I want my money back and will leave this trash and will advise everyone to avoid it according to my recent experience and my previous experience too! I created a website with them for almost 4 years and all of sadden they banned it; no costumer service or WIX representative contacted me at all! I tried thousand times to get my website back and I couldn’t! So, I decided to create a new one paid $36 monthly, but my website is not published just because I did not choose the yearly f plan!!! The least yearly plan costs something like $350! With that money you can give it to a computer expert and he/she will create you the best website! WIX is the worst and all good feedback for it had been written by the wix team apparently! The worst experience I’ve ever had! Don’t waste your time or your money! Save it and find a better way! WIX IS Not recommended at all! And yes, I want my money back and I don’t need your trashy website! I’m done! But will talk everywhere about this and how they steal money and give nothing and no service! This should be reported and be banned! It’s not acceptable at all!

Developer Response ,

Hi Jojo, we're sorry to hear about your experience.
To get expert help on this matter, please contact us at ios@wix.com and include as much info as possible explaining the problem (screenshots, device details, Wix site URL, etc.)