updated the interaction for messages

fixes small bugs and improved layout

Fixed an issue that prevented updating multiple forwarding number settings. Various general bug fixes.

- You can now copy the email content. - Enhanced email templates and alert settings for a better experience. - Resolved the issue with updating forward numbers. - Bug fixes.

- You can now include or exclude email counts in the app notification badge. - The issue with playing recordings in the app has been fixed. - General bug fixes.

- Improved text conversation screen with better list scrolling. - Made the message input field scrollable. - Fixed app theme bug in night mode.

- Save images from conversations to your device. - Improvements in Edit Contact Details pop-up.

- Introduced a filter feature to view only unread messages. - Improved badge count accuracy. - Fixed contact number issue in the Edit Contact Details pop-up. - Bug fixes.

Voicemail recording issues fixed. Enhanced tracking number filter for all records. UI improvements. Bug fixes.

Improvements in app calling functionality. Enhancements to the UI.

Company details are displayed in the profile within the company login in the app. Improvements added to outbound calls in the app. Auto-selection of tracking number is implemented in case of a single record. Change password option added in company detail in company login in the app. Real-time value of unread count of messages will be displayed based on the selection of a tracking number.

The company name and email are displayed in the profile activity within the company login section of the app. An edit company view, accessible from the profile activity, has been implemented, and a change password API has also been integrated. Auto-selection of the number is implemented in various activities. UI changes have been implemented for the edit view, with icons added on the left side, followed by the input fields. Improvements have been added for incoming VoIP calls in app. The microphone icon has been changed, and its mute state is updated when the user taps on it.

What's new in Call Portal 3.7 version: 1. Bug resolved: Messages list now shows correctly on app launch. 2. Header title in the Chat activity will display the email address if it exists. 3. The Contact's name in the Chat activity's header now adapts to a flexible width. 4. Support for special characters and emojis added for the chat activity. 5. Pagination implemented in email list activity for improved navigation. 6. When selecting a Campaign in the create new message activity, the default tracking number is automatically chosen by the user. 7. Users can now save attachments in photos. 8. Resolved a bug that caused an invalid alert to appear in Outgoing call activity. 9. Chat activity now displays Text message notifications. 10. UI changes have been implemented in the call detail activity.

Caller name showing for Call history and Call detail. Place call option added in email detail. Set particular conversations as important functionality implemented. Users can now send and see emojis in email replies. Copy functionality added in email detail activity. Copy buttons were added in the edit view in the chat activity. Mark all email read at once functionality added in the email section. The audio player was added to call detail activity.

ZIP and state fields added under company detail activity for US and Canada. Zip code validation added under company detail. Search not working bug resolved in message list activity. Caller name showing in notifications. Formatter number with flag showing in ongoing call activity. Caller name will show for incoming call for app only. New placeholder image added to display in case of no record exist. Incorrect values showing for company online access fixed. Companies list not showing on refresh bug fixed. Tracking number drop-down not getting updated after re-login with another user bug resolved. Values shuffled in create new company/Campaign when user change country from drop-down bug resolved. Dialpad button set hidden in case of no access to place call in app in call list activity. App icon logo in each activity will be used as back button, when tapped.

Bug fixes and improvements.

Bug fixes and improvements.

Activity with more unread badges will be displayed after the app launch. Tab bar changes implemented for Users only and company login in the app. Email tab selection enabled in company login. The flag icon is not showing in the outbound call issue is fixed. Edit name functionality added for numbers in the text tab.

Responses option added in text tab in Chat activity at the bottom for quick responses on messages. Chat history is added when the agent refreshes the conversation from the top in Widget chat. The email subject line appearance is set to bold for unread threads. Chat request occurrence validated to particular website’s agents only.

VoIP calls not received issue resolved. Autofill responses option added including tokens in Agent chat activity. Open Messages list on notification tap functionality implemented. Redundant records in Chat history list issue fixed. Push notifications disabled for Chat after logout from the app. New chat request pop-up will display for valid website-Id’s. Badge icon removed after user logout from the app. Bug fixes and improvements.

Agent Chat not sync with the web issue resolved. Agent unable to reconnect with chat after opening the app from background state issue resolved. Call log incorrect list date-wise issue resolved. Bug fixes and improvements.

Chat feature for agent implemented. Email detail screen improved. Push notification implemented for the Chat feature. An agent can deploy images in chat. Showing duplicate messages in Message tab bug resolved. Custom notification view implemented for showing new requests in Chat. Multiple Agents can join a single chat.

Custom toast implemented. Date format is changed in list sections and implemented in all activities. Bug Fixes and Improvements.

Toast implemented to display messages. Users can navigate to Dial-pad using the floating dial button in the Calls tab. Campaign and tracking number picker appearance changed. After Dismiss the Dial-pad, Call logs to get refreshed.

This build contains the following improvements and bug fixes: The user can see the badge on the app icon on the arrival of the notification on the device. Showing duplicate messages in chat screen issue resolved. Users can navigate from the Chat screen to call history. The font of the application is increased for easy readability. Country flag showing for selected contact fetched from contacts.