What's New in Version 20.8.13 New Features • Push messages to Cerbo — Providers can now push conversation content to Cerbo directly from the patient chat. Push activity appears in the conversation with the destination and Cerbo reference for easy tracking. • Multiple conversation assignments — Assign a conversation to multiple providers at once. Assignment activity is displayed in the chat and updates immediately without reopening the conversation. • Improved group conversation support — Group chats now display the correct conversation title and participant status information. Improvements • Warm transfer call controls — Transfer and Warm actions are now consistently available in provider call screens, including during warm-transfer calls. • Call action layout — Provider call actions now use a consistent, evenly spaced layout across both call screen versions. Other Updates • iOS build configuration and release build support updated for the 20.8.13 release.

What's New in Version 20.8.12 New Features • Internal notes — write a note inside a patient conversation that the patient never sees. Tap the lock in the message bar to arm note mode, and anything you send lands in the chat for your colleagues only, marked with a dashed "Internal note" bubble so it's never mistaken for a message to the patient. Notes work inside threads too, and can be edited, deleted and @mentioned like any other message. Use the chat filter to show only notes when you're catching up on a handover.. • Practice-wide mailbox for providers — your inbox now shows every conversation in the practice, not only the ones you're part of. Conversations you're not a member of are clearly marked and open read-only, so you can see what's going on without joining or disturbing anyone. Filter by All, Mine, or Unassigned to cut the list down to what's yours or what nobody has picked up yet — alongside the existing status, unread and thread filters.. • Care teams for patients — patients now start new chats with their own care team rather than a full provider directory. They'll see their primary provider plus any care team assigned to them, and can either message the whole team at once or pick one member individually. Team chats are titled with the team's name and every member receives the message, so whoever is free can pick it up.. Improvements • Conversations you're only observing are marked in the inbox, so it's clear at a glance which chats you're actually a member of before you open them.. • Starting a chat with a care team now reuses the existing conversation with those same people instead of opening a second one, keeping the patient's inbox and message history in one place.. • Portal secure messages — pending (enqueued) messages now sort in chronological order with the rest of the thread instead of sticking to the top, and UTC date handling no longer hides messages that should already be visible.. Other Updates • General stability and performance improvements..

Bug fixes

What's new in 20.8.8 • Rearrange your home menu — press, hold, and drag items into the order you want. The layout stays in sync on Home, See All, and Configure Menu for patients and providers. • Updated Beyond Hormones MD app icon. • Fixed appointment booking so the visit type you select is the one that's scheduled. General stability and performance improvements.

What's New in Version 20.8.7 New Features Added message threads to in-app messaging — reply to a specific message to start a focused side conversation, so detailed follow-ups stay out of the main chat. The original message shows a reply count and marks when there are new replies. Added document attachments to in-app messaging — send PDFs, Word documents, spreadsheets and more, alongside photos, videos and voice notes. Documents appear as named cards showing the file name, type and size, and open with a single tap. Added the ability to resend a message that failed to send, directly from the message menu — without retyping it or re-picking the file. Messages that can't be sent can also be discarded. Improvements In-app messaging now has its own distinct icon, so it's no longer confused with group chat on the home screen and in the menus. Message bubbles now show a visible options button, making message actions available without needing to discover the long-press gesture. Tapping a thread reply notification now opens the thread directly, rather than stopping at the conversation first. Bug Fixes Fixed thread reply indicators staying marked as unread after the thread had already been opened from a notification. Other Updates General stability and performance improvements across in-app messaging.

What's New in Version 20.8.6 New Features Introduced in-app messaging, so patients and providers can chat directly within the app. Improvements Rebuilt the general call page (GeneralCallPageV2) with a smoother, more reliable calling experience. Voicemail for missed calls is now configurable via a feature flag as part of the GeneralCallPageV2 rollout. Improved the home screen mood widget for more accurate and consistent mood display. Bug Fixes Fixed an issue where the transfer call provider list failed to load when the app was in a closed state. Fixed an issue with the mood widget not updating or displaying correctly on the home screen (#107). Other Updates General stability and performance improvements across messaging and calling flows.

**What's New in Version 20.8.2** **New Features** * Added a **Snooze Calls** toggle for providers, letting you temporarily pause incoming VoIP calls right from the home screen. * Introduced a new **VoIP Configurations** page under Settings for managing incoming call preferences. * Redesigned mood tracking with an inline, expandable "Log mood" panel on the home screen — no more popups. **Improvements** * Improved session reliability with automatic token renewal, reducing unexpected sign-outs during active use. * Refreshed the Settings page with clearer grouped sections (Communications, Preferences, Support, Account). * Redesigned the Configure Menu screen with a cleaner list layout and simple on/off switches. * Patient search now accepts a plain numeric ID (no need to type "id:" prefix). * Refined appointment time-slot legend icons for better readability. **Bug Fixes** * Fixed an issue where incoming calls could continue to ring after switching between provider and patient views. * Resolved cases where call registration state could become out of sync after logout or account switching. **Other Updates** * Snooze and VoIP settings automatically reset on logout and account switching for a consistent experience. * General stability and performance improvements across calling and mood tracking flows.

Bug Fixes

Fixed appointment scheduling and calendar issues

**What's New in Version 20.7.20** **New Features** * Introduced a redesigned HealthKit experience with a modern, Apple Health–inspired interface. * Added a Summary screen with cards showing the latest readings and trends for each health vital. * Added interactive health charts with multiple time-range views. * Added a **Post Vitals** action so patients can sync their latest health data with their care team. * Updated the app icon with a refreshed Portal Messenger Pro design. **Improvements** * Improved the HealthKit permissions flow to request access to all supported health vitals. * Enhanced health data visualization with vital-specific charts and improved units. * Smoother chart animations, faster navigation, and an overall more polished HealthKit experience. **Bug Fixes** * Fixed crashes related to HealthKit permissions and unsupported vitals. * Improved reliability when syncing health data. * Resolved issues affecting the display of certain health vitals. **Other Updates** * The new HealthKit experience supports per-practice rollout. * Expanded support for additional health data types and improved overall stability.

* Threads feature is now live for patients and doctors inside Secure Messages, making the in app conversation experience more intuitive. * Admins can now view patient app usage to better understand behavior and improve how we serve customers. * Multiple notification issues were fixed where users were not receiving alerts. * General bug fixes were applied. * Performance improvements were implemented.

Bug Fixes Performance Improvements

Bug Fixes Performance Improvements

Bug fixes Performance Improvements

Various bug fixes and performance improvements. Added the ability to archive portal messages. Added support for organizing portal messages into custom folders.

* Updated Tasks UI with a new look and enhanced filters * Fixed various bugs * Improved overall performance

Bug fixes

Bug fixes Performance improvements Two-factor authentication (2FA) added for provider login Provider scheduling functionality added

Bug fixes

Bug fixes and performance improvements. Providers can now view their schedule.

HealthKit features enhanced Bug fixes and performance improvements

Bug fixes Performance Improvements

Warm transfer call functionality integrated HealthKit features enhanced Bug fixes and performance improvements

Performance improvements Bug fixes Attachments can now be viewed with enqueued messages

Resolved soft lock issue occurring after survey form submission Various bug fixes Performance improvements