Just take the extra time and effort to create something on Wix. At first I loved how easy to use this app was. It took me one evening to finish the website and start sharing the link for my small business. I loved it so much I decided to buy a domain url through GIZI. DO NOT BUY A DOMAIN THROUGH THEM. You lock out the domain for an entire year and it’s not really yours, it’s the developers. I eventually grew out of GIZI, needed more features and customization capabilities, so I tried transferring my domain to Wix, that’s how I figured out it’s not mine lol. I can’t transfer it. I’ve tried dozens of times to reach out to the happyhelp support email they have on the app and I’ve never heard back from anyone. And it’s not even just the domain that’s the issue. The servers are constantly going down. I couldn’t access my website for a whole week once. They’re probably going to respond to this review saying “have you tried reaching out to happyhelp” I have. And I’m done. The developer of this app is MIA. Wasted my money on the domain and it’s locked down for another year so I can’t use it for my small business. So frustrating.
Thank you for your feedback. We’re sorry to hear about your frustration and would love the chance to clarify.We’ve checked our support records and can confirm that Thomas from our HappyHelp Team replied to your email on time. It’s possible our response may have ended up in your spam or junk folder — please take a moment to check there. If you still can’t find it, we recommend trying to contact us from a different email address, in case a spam filter is blocking the communication. Regarding domain ownership: there is no domain locking on GIZI. Domains purchased through our platform are fully transferable. If a user chooses to delink their domain from GIZI, we immediately provide access to the domain control panel after confirmation — completely free of charge — so they can manage or transfer it as they wish.In fact, domain transfer or delinking is something many of our users request when they move on to other platforms. We have a clear process in place to assist users through it smoothly, and we’re always happy to help with such requests without hesitation.As a provider, GIZI operates on very minimal margins for domains, and we are fully transparent about this process. Unlike many industry-standard vendors who lock customers in through domain restrictions, we never do that. We do not lock users into our platform. Our goal isn’t to maximize profit from domain sales — it’s to make it easy and affordable for small business owners to set up and get online quickly.We understand that as your business grows, your needs evolve. And you’re not alone — many of our users outgrow GIZI and go on to build even bigger things. We’re proud to be the first step in that journey.As a platform, we strive for clarity, simplicity, and fairness. If at any point we’ve failed to meet that standard in your case, we sincerely apologize.What to do next:Please write to us at happyhelp@gizi.site, and mention the domain name you’d like to transfer. We’ll take it forward from there — quickly and hassle-free.— Team GIZI