Avant

Name: Avant
Rating: 4.8 (85135 reviews)
Author: Avant, LLC (US)

Finance

Only for iPhone

Free · Designed for iPhone

85K Ratings
Ages

4+
In-App Controls
Category

Finance
Developer

Avant, LLC (US)
Language

EN
English
Size

216.6
MB

iPhone

Make a payment, view transactions and more. Manage your card or loan with ease. Stay on top of your finances with our mobile app, a streamlined modern solution to managing your Avant credit card or loan. Credit Card • Schedule or cancel payments • View transaction history • Add or remove payment methods • Enroll in autopay and paperless statements Personal loans • Schedule or cancel payments • See your upcoming payments and your payment history If you ever need help, our customer support agents are available via phone or email, one tap away in the app. About Avant We are a credit-first financial technology company helping our customers move financially forward with expanded access to credit cards and loans. We champion our customers at every step of their financial journey and take pride in providing them with top-tier customer support. Explore your financial choices today at avant.com. Note: You cannot apply for a loan or credit card through the Avant app. If you would like to apply, please visit www.avant.com. Avant branded credit products are issued by WebBank.

Ratings & Reviews

4.8

out of 5

85K Ratings

Customer Service and account service is bad
01/14/2025

Bailey_1982
So I have called in multiply times to do my address change when I moved. I called all my banks and credit card companies and so I have moved being military quite often. Well this last move all my banking institutions did my change of address except for Avant. I have called and emailed multiple times they claim they have mailed out my card to find out they didn’t. Now they want a copy of my lease or drivers license which sounds really bogus since all my other banks never requested anything of the sort. We are in 2025 and this creditor is behind in the times. Especially if the post office has my new address reflective on every piece of parcel that comes to me with my new address being my documented official address. I have paid off my cards and loans in preparation to close this account. Too many headaches for a card I haven’t received yet since October 2024. The customer service is subpar and very low quality and the management as well. My capital one cards are way better and my credit one and my credit union cards this bank truly is low quality you pay for the services you receive which are none.
Customer Service and account service is bad
01/14/2025

Bailey_1982

So I have called in multiply times to do my address change when I moved. I called all my banks and credit card companies and so I have moved being military quite often. Well this last move all my banking institutions did my change of address except for Avant. I have called and emailed multiple times they claim they have mailed out my card to find out they didn’t. Now they want a copy of my lease or drivers license which sounds really bogus since all my other banks never requested anything of the sort. We are in 2025 and this creditor is behind in the times. Especially if the post office has my new address reflective on every piece of parcel that comes to me with my new address being my documented official address. I have paid off my cards and loans in preparation to close this account. Too many headaches for a card I haven’t received yet since October 2024. The customer service is subpar and very low quality and the management as well. My capital one cards are way better and my credit one and my credit union cards this bank truly is low quality you pay for the services you receive which are none.
First Impression ZERO stars if I could
08/27/2025

Alex2cuol
I’ve signed up for this card since July 25th, 2025 got approved they told me 7-10 business days to receive my card in the mail. 10 days passed I called the lady told me oh no it’s not 7-10 business days it’s 10-15 business days so I should wait 5 more days it will arrive. I’ve had to travel. The additional 5 days passed still no card. I called again they said it should still be on its way. At this point I have to travel for a while so I’m asking if I can request expedited shipping for the card, NO I cannot, I was told I have to wait another 10-15 business days for the card to arrive. Ofc I’m traveling and the 15 business days have passed its now going onto 20 business days. And the card still has not arrived to my shipping address. I am out of that card, the information I am getting from multiple customer reps don’t align which leads me to believe that they are just making stuff up from 7-10 days to 10-15 days….. even with the inconvenience they don’t even have an option to expedite the card delivery to me. Very very very disappointed!!! Very very very bad start!!!!! Customer service seems inefficient, multiple people giving different responses. And no real action plan to resolve the issue. Almost like I got to start over from the beginning and wait and hope I get my card. It’s now over 1 month and I have not received my physical card.

Developer Response
Thank you for sharing your feedback. We are sorry to hear about the issues you’ve encountered. Please send the details to careteam@avant.com using the email address on file so we can investigate. Our team is standing by to assist you!
First Impression ZERO stars if I could
08/27/2025

Alex2cuol

I’ve signed up for this card since July 25th, 2025 got approved they told me 7-10 business days to receive my card in the mail. 10 days passed I called the lady told me oh no it’s not 7-10 business days it’s 10-15 business days so I should wait 5 more days it will arrive. I’ve had to travel. The additional 5 days passed still no card. I called again they said it should still be on its way. At this point I have to travel for a while so I’m asking if I can request expedited shipping for the card, NO I cannot, I was told I have to wait another 10-15 business days for the card to arrive. Ofc I’m traveling and the 15 business days have passed its now going onto 20 business days. And the card still has not arrived to my shipping address. I am out of that card, the information I am getting from multiple customer reps don’t align which leads me to believe that they are just making stuff up from 7-10 days to 10-15 days….. even with the inconvenience they don’t even have an option to expedite the card delivery to me. Very very very disappointed!!! Very very very bad start!!!!! Customer service seems inefficient, multiple people giving different responses. And no real action plan to resolve the issue. Almost like I got to start over from the beginning and wait and hope I get my card. It’s now over 1 month and I have not received my physical card.
Developer Response 08/29/2025
Thank you for sharing your feedback. We are sorry to hear about the issues you’ve encountered. Please send the details to careteam@avant.com using the email address on file so we can investigate. Our team is standing by to assist you!
Visa Debit card payments not accepted
09/22/2024

cindyray43
My bank has switched to Visa Debit Cards. Not CREDIT CARDS but a Debit card. Your system will not accept my Debit Card issued by my bank to pay my bill. My bank does not have an option for a debit card, I must use what they offer. It is not my fault your system cannot tell the difference in a debit card and credit card. This makes it difficult for me to pay my bill because I do not want you to have my bank account numbers to just take money. I used my bank today to make a payment because Avant is ruining my credit with late payments and is increasing my balance charging me fees for being over the limit and late. This is your fault not mine. I am more than angry about all this and after 7 phone calls I have found that Avant really doesn’t care about my as a customer, it’s about getting paid. I am told Avant is never going to accept Visa debit cards and that I just need to find a way to pay my bill. I love my Avant card and do not want to cancel it and I have no problem paying my bill, but Avant needs to accept my debit card.
Visa Debit card payments not accepted
09/22/2024

cindyray43

My bank has switched to Visa Debit Cards. Not CREDIT CARDS but a Debit card. Your system will not accept my Debit Card issued by my bank to pay my bill. My bank does not have an option for a debit card, I must use what they offer. It is not my fault your system cannot tell the difference in a debit card and credit card. This makes it difficult for me to pay my bill because I do not want you to have my bank account numbers to just take money. I used my bank today to make a payment because Avant is ruining my credit with late payments and is increasing my balance charging me fees for being over the limit and late. This is your fault not mine. I am more than angry about all this and after 7 phone calls I have found that Avant really doesn’t care about my as a customer, it’s about getting paid. I am told Avant is never going to accept Visa debit cards and that I just need to find a way to pay my bill. I love my Avant card and do not want to cancel it and I have no problem paying my bill, but Avant needs to accept my debit card.
Not accepting PO Boxes is terrible…
01/09/2025

Foxer Briefs
I have had my Avant MC for several years now, and have made all of my payments on time. I live in what is considered to be a “rural area,” so I do not and cannot receive mail (USPS) at my home address; I can ONLY receive regular mail (USPS) at my local Post Office, just like all of my neighbors here in Stateline, Nevada (on the Nevada-side of South Lake Tahoe). This has been an issue with Avant (serviced by WebBank) for several years now, and there is no option to have a new card (my current card expired August of 2024) sent via UPS or FedEx, which I CAN receive at my home (physical address). This has become an extremely frustrating situation, especially because I recently received a Credit Line increase, but I have no card to use! I understand the initial reservations on their part to accept PO Boxes as a sole-address, but I’ve been a very loyal and fastidious customer for over 5 years now, yet there is still no way for me to receive a new card. It would be impossible that I am the only customer who has this (or a similar) issue/problem with “NO PO-Boxes,” so I’m surprised that after all of their years in business, they still haven’t updated the rules surrounding PO Boxes, especially for customers who have a *perfect* payment history which reaches beyond several years. Other than that aggravation, Avant is great!

Developer Response
Thank you for sharing your experience with us. Please note that Avant does have alternative delivery options for our rural customers. Please reach out to our team at careteam@avant.com so we can reissue your card to your residential address. Please ensure your address on file is correct, and if not, please indicate in your email to us. Our team is standing by!
Not accepting PO Boxes is terrible…
01/09/2025

Foxer Briefs

I have had my Avant MC for several years now, and have made all of my payments on time. I live in what is considered to be a “rural area,” so I do not and cannot receive mail (USPS) at my home address; I can ONLY receive regular mail (USPS) at my local Post Office, just like all of my neighbors here in Stateline, Nevada (on the Nevada-side of South Lake Tahoe). This has been an issue with Avant (serviced by WebBank) for several years now, and there is no option to have a new card (my current card expired August of 2024) sent via UPS or FedEx, which I CAN receive at my home (physical address). This has become an extremely frustrating situation, especially because I recently received a Credit Line increase, but I have no card to use! I understand the initial reservations on their part to accept PO Boxes as a sole-address, but I’ve been a very loyal and fastidious customer for over 5 years now, yet there is still no way for me to receive a new card. It would be impossible that I am the only customer who has this (or a similar) issue/problem with “NO PO-Boxes,” so I’m surprised that after all of their years in business, they still haven’t updated the rules surrounding PO Boxes, especially for customers who have a *perfect* payment history which reaches beyond several years. Other than that aggravation, Avant is great!
Developer Response 01/14/2025
Thank you for sharing your experience with us. Please note that Avant does have alternative delivery options for our rural customers. Please reach out to our team at careteam@avant.com so we can reissue your card to your residential address. Please ensure your address on file is correct, and if not, please indicate in your email to us. Our team is standing by!

Like using the Avant app? Rate us! This version has the same features and functionality as the Avant Credit app, but with a new and improved design for an easier, more enjoyable user experience. Questions? Send us a message at support@avant.com.

Version 3.8.2

12/12/2025

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The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
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