- Added rich text replies and notes - Added a tablet layout: ticket list, conversation and details side by side - Added a resizable composer on tablets - Improved replies: salutation and signature appear in the reply, ready to edit - Improved canned responses: they now apply status, priority, tags, fields and assignee - Improved tablets: long messages show in full

- Cleaner ticket details: activity toggle now sits with the ticket labels - Ticket list updates right after you reply or add a note - Fixed text sizes on iPad - Fixed menus opening under the keyboard on iOS - Clearer error messages and stability fixes

- Fixed a minor issue when uploading attachments - Improved assets used in the app

- Fixed a minor bug that occurs when relogging in after a logout

- Fixed a bug in the help article selector where the list would not scroll, and the wrong category's articles briefly appeared. - Stability improvements and bug fixes.

Performance improvements and stability fixes

Performance improvements and stability fixes

- Resolved an issue that prevented users from accessing the bottom tab after clicking on the Profile section on certain devices. - Corrected the ticket view count to ensure accuracy. - Fixed a problem where disabled system views were appearing in the app. - Addressed an issue where one of the activities was not displaying correctly.

Resolved an issue where the "Send Article" option was inaccessible when selecting a help article.

Adds the ability to send help articles within the NeetoDesk app

Fixed issue with the keyboard covering the input when typing.

Added support for a new notification option

Bug Fixes - Fixed an issue where tapping a notification did not open the app correctly - Fixed a login page issue that could prevent signing in - Fixed an issue where multiple push notification registrations could be triggered - Fixed a crash in the chat input - Fixed an error that could cause unexpected crashes

Minor enhancements

Fixed bugs and minor improvements

- Updated internal dependencies

Updated internal dependencies

- Updated to permit all types of attachments in support tickets.

- Fixes issue with rendering activities

- Resolved the issue where the phone button was hidden when the agent's name was too long. - Improved Callerdesk integration

Added the ability to create and manage team members

- Fixed issues with Callerdesk integration

- Updated internal API endpoint

- Fixed "Mark all read" button in Notifications screen - Fixed deeplink-related issues

- Added category, subcategories, and groups in Ticket details - Updated internal APIs