Love the organization of the upgraded app and the customizable features. The My Spending tool is great for budgeting and tracking spending habits. Overall a huge improvement from the previous app. Online banking has never been so easy!

I’ve been using this app for a few years now and up till lately, it’s been fine. Just in the last few months it won’t load. Just to get past the login page takes about 5 mins. Then I can’t see my balance because it ends up timing out before anything will load. I’ve had the same balance for months which is very concerning. Something needs to be updated so I can finally see my actual balance.

I’m a fairly new customer and within the last few weeks of being a customer. I have repeatedly had trouble with logging in the app and their website no matter the device I use. When I called, they tried to act like this must be an isolated incident and when I pointed to all these reviews, saying the same to thing, they acted surprised. Here I am tonight after several hours not able to access my bank. Considering moving my money where I can access it.

I’ve been trying to use the Idaho First Bank app, but I can’t get past the Home screen—every single time it just freezes and stalls there. Apparently I’m not the only one facing this issue:“Won’t load … Just in the last few months it won’t load. Just to get past the login page takes about 5 mins. Then I can’t see my balance because it ends up timing out before anything will load. I’ve had the same balance for months which is very concerning.”