petgugu

Name: petgugu
Rating: 3.6 (5 reviews)
Author: Shenzhen USEER Robotics Co., Ltd

Understanding is love

Only for iPhone

Free

5 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Shenzhen USEER Robotics Co., Ltd
Language

EN
+ 7 More
Size

191.8
MB

iPhone

Professional Pet Caregiver 【petgugu】is an IoT app that connects "people" and "pets". We are committed to bringing a better pet-raising experience to global users, aiming to allow pet-loving users to enjoy smart products and participate in pet life.

Ratings & Reviews

3.6

out of 5

5 Ratings

awesome!
08/30/2024

ca bubba
Both my kitty and I love this water fountain. It is well built, works well and has a great app!Customer service support is the best! A couple of times that I have emailed them, they respond with hours!The one thing that I’m looking forward to is an update so we can convert the unit of measure from milliliters to ounces of water consumed . I’m not a metrics kind of guy! I can recommend this unit. When I bought it it was on sale for $99.
awesome!
08/30/2024

ca bubba

Both my kitty and I love this water fountain. It is well built, works well and has a great app!Customer service support is the best! A couple of times that I have emailed them, they respond with hours!The one thing that I’m looking forward to is an update so we can convert the unit of measure from milliliters to ounces of water consumed . I’m not a metrics kind of guy! I can recommend this unit. When I bought it it was on sale for $99.
great
11/04/2024

Alex Christina1
It's a very good app, the interface is very beautiful, the interaction is very friendly, and the operation of the bound device is very convenient.

Developer Response
Thank you for your compliment.
great
11/04/2024

Alex Christina1

It's a very good app, the interface is very beautiful, the interaction is very friendly, and the operation of the bound device is very convenient.
Developer Response Dec 3
Thank you for your compliment.
Could be way better
11/01/2024

eeek5127
The app is great, the product it supports is great, but the functionality of the app isn’t as good as it can be. For example- there is no option for imperial. Only metric. Huge miss. There is no way to select what notifications you get. I do not need to know when my pet is drinking. Others may, so make it an option. I bought this for reminders to clean, swap filter, and especially water running low. It does that things, but I also get at least 20 notifications a day that my two cats are drinking.

Developer Response
Thank you for your feedback, the features you are concerned about are already in our plans. Please give us some time to make your experience better and thank you again for choosing petgugu.
Could be way better
11/01/2024

eeek5127

The app is great, the product it supports is great, but the functionality of the app isn’t as good as it can be. For example- there is no option for imperial. Only metric. Huge miss. There is no way to select what notifications you get. I do not need to know when my pet is drinking. Others may, so make it an option. I bought this for reminders to clean, swap filter, and especially water running low. It does that things, but I also get at least 20 notifications a day that my two cats are drinking.
Developer Response 11/04/2024
Thank you for your feedback, the features you are concerned about are already in our plans. Please give us some time to make your experience better and thank you again for choosing petgugu.
Won’t connect
08/02/2024

tiny's creationz1
I’ve tried so many times to connect it to my phone and it won’t connect. I’ve even disconnected for a day to see if it would reset but nothing. So now it’s just a expensive water bowl. For now the rating stands until the problem is fixed.

Developer Response
We sincerely apologize for your unpleasant experience. You can email us through the app by going to Me > Contact Us to describe your issue in detail. We are more than happy to help resolve it. Thank you again for supporting Petgugu products.
Won’t connect
08/02/2024

tiny's creationz1

I’ve tried so many times to connect it to my phone and it won’t connect. I’ve even disconnected for a day to see if it would reset but nothing. So now it’s just a expensive water bowl. For now the rating stands until the problem is fixed.
Developer Response 09/09/2024
We sincerely apologize for your unpleasant experience. You can email us through the app by going to Me > Contact Us to describe your issue in detail. We are more than happy to help resolve it. Thank you again for supporting Petgugu products.

Fix known bugs

Version 2.7.11

Dec 4

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- User Content