Greatness: Daily Habit Tracker 4+

There’s a lot to like about this app. It teaches you to start small with building habits, and I find the daily coaching and lessons it offers helpful. However, the lessons are audio only, which is hard if, like me, you learn best with some visual text component. It wouldn’t kill them to have transcripts of the lessons available. I think it might be even better if they offered the lessons as some kind of interactive text. The other problem is that if you pause a lesson to flip to another screen on your phone, when you open it up again, you’re right back at the beginning. The app doesn’t save your place.

Hello there,

Thank you for your review of the Greatness App. We appreciate your feedback and would like to invite you to participate in a feedback call with us to share more about your experience. Please email us at hello@greatnessapp.com with the subject line ‘App Feedback’ to schedule the call. We value your time and will try to find a way to compensate you for it.

Thank you for your cooperation,
Greatness Team

Unfortunately this app isn’t as customizable as they lead you to believe. It may still work for you however if your habits closely align with their set (but “customized”) program, such as fasting and drinking water in the morning—just an example as these are both solid choices for some folks and yes I have been doing the water one. If you have been around the incremental habit community or any kind of self help, meditation, workout or nutrition apps or programs, the informational articles and audio they provide will not necessarily contain anything new. They are decent reminders but I found myself skimming and checking them off because there wasn’t a lot of value there for me. If you are new to this, however, you may see some benefit. A free trial would have been great—I upgraded to premium and then 3 days later they offered a “do a habit for 21 days and get a full refund” challenge that excludes those of us who already signed up. When I reached out they just reiterated new people only. So, I would say try another app first unless you can get a free trial here. Won’t be renewing after the year is up.

Hi,

Thank you for sharing your detailed experience with the app. We appreciate your honesty and want to express our apologies for any frustration caused. Your feedback about customization and the value of the content is noted, and we're continuously working to enhance these aspects.

Regarding the challenge, we're sorry for any confusion. We'll take your feedback into account and explore options for existing users in future challenges. If you have further insights or suggestions, please feel free to share at hello@greatnessapp.com.

We understand your decision not to renew, and we thank you for giving our app a try. If there's anything else you'd like to discuss or if you have additional feedback, we're here to listen.

Best regards,
Greatness Team

I really do see this app as being great for an individual’s in need of some guidance on developing consistency in habit and self-investment. It just wasn’t my forte.

My biggest concern is that I canceled my subscription a year ago, but was just charged for it!?! I didn’t even receive any emails or other notifications I was being charged. In my third party payment provider the company that owns Greatness, Joggo, etc. Kilo Research - just billed me $66. No indication whatsoever. Now I’m haggling with the company via email (which I had to dig to find), as there’s no profile/account button in the app (that I had to just download again to see if I could check my cancelation from a year ago).

These business practices are not ethical. Consumers should have access to their account to see their subscription status, and before a major corporation takes money out of someone’s account they should receive notice. Very unethical. Just worried about people who aren’t watching their transaction histories as closely as I do.

Hi there,

We understand your frustration regarding the unexpected charge and lack of notification. It’s concerning to hear that despite canceling your subscription a year ago, you were billed again without any prior notice. We agree that clear communication and easy access to account information are crucial.

Please email us at hello@greatnessapp.com with the details of your situation so we can investigate this further and resolve the issue. We appreciate you bringing this to our attention and are committed to improving our processes based on your feedback.

Greatness Team