Temu: Shop Like a Billionaire 12+

Great item at a bargain

I love this site and have purchased many items from them plus adorable little outfits for my great granddaughter. Since babies grow so fast, I can’t justify spending a lot of money on their clothes.
But getting like to all the pro’s about Temu, their prices are affordable, the order’s always comes before the delivery date they give me and returns are easy and are never questioned. Occasionally, if something is damaged, they will ask for pictures which makes total sense to me. Yes, some of their things are cheaply made but I’ve never had a problem with those things because, for me, they were silly signs I was hanging outside anyway and no sign outside last forever unless you paid big bucks for it and sometimes they don’t last either.
My only con would be the packaging is not the best and you most likely won’t be able to return an item in it. I always save my smaller boxes for situations like this. Temu will email you a mailing label and returns are always free.
So thank you Temu for being such a great company for me. I really appreciate the affordable prices, quick deliveries and easy free returns even when it’s my fault. ❤️

Very frustrated

I’m being generous by giving this app 3 starts because I’m really ticked off and feel extremely gullible & stupid because whoever owns and runs this app are VERY deceptive! I’ve spent thousand of dollars and I will add that I’m satisfied or even shocked with delight at the quality of whatever I’ve purchase (besides the clothing) because it’s either way to big or could fit a toddler! Anyway; the main reason I feel taken advantage of is I keep trusting Temu will give me a $320 dollar credit but you ALWAYS have to buy a certain amount and not once have I ever gotten so much as $10worth of credit, let alone $320. Even worse is they say you only need to purchase X amount of items to receive the huge credit but the don’t tally your points with the total dollar amount you spend! The use pennies! 🤬For instance I just purchased $61in items right? I only got credit for $6.00 and still have to check out with a minimum of 15$ but they keep promising that if spend more you’ll get the maximum credit but that’s a bold face lie. I’ve never gotten anything for free and while Temu’s prices are amazing I can’t even imagine how many people have been taken advantage of for believing what they say. I’m so mad I’m ready to delete the app altogether. Do better Temu! You’re a multimillion dollar company that’s preying on people who live paycheck to paycheck using deceptive practices. You will rep what you sow if you don’t change your ways.

HORRIBLE experience

I have been using this app for a while, however I have had many issues with the quality of these clothes. I bought a pair of sweatpants and as they arrived they looked nothing like the pictures. They had a strange seam line going down them, which wasn’t on the picture. Oh well, I’ll just contact them. I was given a refund, no problem, however I was still a little upset with the situation as it left a bad taste in my mouth. So, I go ahead and make another purchase, buying two pairs of pants and a shirt. The shirt was poor quality, but it was pretty cheap, so I was not too mad. But the pants were the problem. I received a pair of jeans that were blue and looked NOTHING like the picture. And as I opened the package, I discovered they were WET. They were in the package in a secure plastic bag, so I have no idea how they were wet. I can’t imagine it was a shipping issue, because nothing else was wet. And the other pair of pants I received looked nothing like the imagine. Angry with what I received, I contact Temu about the two pairs of pants. And they told me there was nothing I could do without a refund. Here’s the thing - I don’t think I should be forced to use my gas money (I do not live near a postal box) to return my LOW QUALITY items that are NOTHING LIKE THE PICTURE of them while they’re wet!!! This is a horrible business. I’ve recommended so many people to this app, but these Temu does not care. I am BEYOND angry with this experience and in disbelief.

Developer Response ,

Hi, thank you for reaching out to us. We greatly appreciate your feedback and are happy to assist with any questions or concerns you may have. Please do not hesitate to contact our Temu Customer Service at help@temu.com.