Shopping is not one of my favorite things to do so I usually do my shopping online. The bad thing about that is it can take 3-4 weeks or more to receive your orders, then find the sizes aren’t correct and many things have to be returned. However, when I found an advertisement for Modlily and looked at all they had to offer I decided to give them a try. My first order consisted of Tops and Swimsuits, ordering was simple and I was pleasantly surprised when I received my order about 8-10 days after purchasing. The quality of their clothing is very nice, fabric is very nice, sizes are true sizes and are exactly in line with their size charts. I did have to return one swimsuit but it was because I accidentally ordered the wrong size. I can say that the exchange was simple, and 3 days after shipping it back to them, they already have my swimsuit on its way to me. I definitely will be doing my online shopping with Modlily from now on. They have so many things to choose from, their clothes are a high quality, their prices are the best. If you are wanting beautiful clothing at a reasonable price then look no further.

Decent swimsuits, not high quality but expected with $. But Modlily is overall scammers! I did the bogo, chose 4 in stock items, then after being charged over $100 they came back with the free item as out of stock (still listed as in stock). Said total was under $100 & card was still charged full $, after a LOT of back & forth I was finally refunded but only as store credit as they were giving me hell to get an actual refund. Then I was doing daily check ins to get the 3rd day $15 credit reward, oh so conveniently on the 3rd day the system decided that I missed a day & claimed today 1/26 is 1/27, mind you I did it this morning & even considering time difference at that time it was still 1/26. I spent an hour on the chat with supposedly an “agent” named sowshi which seems to be their only agent, I had to repeat myself about 15 times & still have not had the issue with the check in fixed. Sadly I hadn’t looked deep enough on the reviews prior to purchasing as afterwards I found countless reviews similar to mine experience but also that they will sometimes use fraudulent addresses with a US address to avoid paying tariffs when they ship everything from China, & once as the final delivery hub you get notified of the situation & you either deny having it delivered (good luck getting refunded) or have to pay for the tariff that was supposed to be paid by them. Thankfully I was one of the few that got lucky on that!

The person I just talked to was great help and wanted to give a thumbs up, but couldn’t find it and went back to chat, but it was some one else, so maybe you can see who it was and hit them a thumbs up for me, because he was so good and finally figured out what was going on that know one else was giving me answers, except the person I chatted with, great employee you have there, hope he gets credit for helping me. Thank you

I really like the clothes on Modlily & the chat service has been good. I used the app to order and my first order, I had to return some tops that did not look right on my body shape & I asked how to go about returning. I received an email that i thought was very rude & I did not appreciate the fact that they said the items had stains & a perfume smell. I did not wear the items at all & only tried on once very quickly. I did also put everything back I. The original packages & they said I was missing an item with just an empty bag. This all is FALSE! I am going to give Modlily one more chance & order a 2nd time. I hope they will be more truthful & courteous if I should have to return anymore items. It is very hard to order online & to know how something will fit & how it will look on me without being able to try on. They make the models all look great in the clothing but not everyone is as tall & thin to look the same. I think a person should be able to get a full refund minus the shipping if that is what they prefer. I may not order any more after this 2nd time if I have trouble that way. I’m only ordering now to use my “in store” credit.