OurRitual: Couples Support

Name: OurRitual: Couples Support
Rating: 4.6 (287 reviews)
Author: Ritual Health Technologies INC

Health & Fitness

Only for iPhone

Free

287 Ratings
Age Rating

16+
Years
Category

Health & Fitness
Developer

Ritual Health Technologies INC
Language

EN
English
Size

47.3
MB

iPhone

Discover Ritual, the transformative relationship guidance app designed to bring you closer to your partner and navigate life's challenges with ease. Trusted by leading names in health and wellness, Ritual offers personalized support from experienced professionals, utilizing science-backed methods to reignite connection, enhance communication, and foster intimacy. Whether you're dealing with conflict, seeking deeper understanding, or simply aiming to grow together, Ritual adapts to your needs, offering 1:1 sessions with qualified and highly-trained relationship experts, weekly videos, and guided activities. Join the community and experience significant improvement in your relationship within weeks. Start your journey to a happier, healthier relationship with Ritual. Give your relationship the boost it deserves, on your terms. • Heal your connection, alleviate relational anxiety, and solve conflicts with personalized, easy-to-follow plans and a trusted professional who is there for you every step of the way. • See the change you’ve been yearning for unfold. With Ritual's science-backed model, you can reach meaningful results doing individual work or working with your partner like in traditional couples counseling. • Get regular online sessions with an experienced clinician — no wait lists, no driving into the city, no heavy price tags. Sessions are compact and focused. • Continue learning and growing between sessions with our personalized pathways, you decide what you want to work on and we’ll give you science-backed videos and tips, opportunities to practice your new learnings and skills and opportunities for reflection alone or with your partner. Don’t put off happiness. Download the Ritual app to start your journey to a better relationship today.

Ratings & Reviews

4.6

out of 5

287 Ratings

Awesome content and therapy!
Mar 4

Jessica-doodles
The convenience of the online app and virtual sessions make it easy to integrate into life. Also the emotional check-ins helped us navigate a major conflict in a way that helped us to de-escalate and repair much easier than before therapy. We feel like Ritual is helping our relationship grow stronger and more connected.
Awesome content and therapy!
Mar 4

Jessica-doodles

The convenience of the online app and virtual sessions make it easy to integrate into life. Also the emotional check-ins helped us navigate a major conflict in a way that helped us to de-escalate and repair much easier than before therapy. We feel like Ritual is helping our relationship grow stronger and more connected.
Updated review - they made things right. Terrible Customer Service. Beware of what you sign up for.
08/23/2025

M1234W1
Updating this as after an additional email and writing this review the team reached out offered to pause my account and refund me for the months not used. 4 starts only because the app is sometimes glitchy. Signed up for 3 month of sessions. We enjoyed them but did not realize that they continue to charge you after your 3 months is up. Myself and my partner are in the middle of a huge life change so focus was toward other things. I reached out after the 5th month realizing they charged for two additional months explaining that things were too hectic at the moment and for a refund since there was clear evidence that the app wasn’t even opened. The reply I got was that refunds are only for brand new customers. I would have utilized the service again but due to the lack of customer service we will go somewhere else. Make sure to cancel timely or they will continue to charge you and clearly have no interest in working with current customers - only to grab as much money as possible.

Developer Response
Thanks so much for updating your review. We’re glad we were able to resolve things in the end, and we’re sorry again for the stress you experienced along the way, especially during a busy time in your lives. Your feedback helps us improve, and we really appreciate you taking the time to share it. If the timing ever feels right, we hope you'll consider us again. In the meantime, if there’s anything more we can do, please don’t hesitate to reach out at customer.support@ourritual.com.
Updated review - they made things right. Terrible Customer Service. Beware of what you sign up for.
08/23/2025

M1234W1

Updating this as after an additional email and writing this review the team reached out offered to pause my account and refund me for the months not used. 4 starts only because the app is sometimes glitchy. Signed up for 3 month of sessions. We enjoyed them but did not realize that they continue to charge you after your 3 months is up. Myself and my partner are in the middle of a huge life change so focus was toward other things. I reached out after the 5th month realizing they charged for two additional months explaining that things were too hectic at the moment and for a refund since there was clear evidence that the app wasn’t even opened. The reply I got was that refunds are only for brand new customers. I would have utilized the service again but due to the lack of customer service we will go somewhere else. Make sure to cancel timely or they will continue to charge you and clearly have no interest in working with current customers - only to grab as much money as possible.
Developer Response 08/25/2025
Thanks so much for updating your review. We’re glad we were able to resolve things in the end, and we’re sorry again for the stress you experienced along the way, especially during a busy time in your lives. Your feedback helps us improve, and we really appreciate you taking the time to share it. If the timing ever feels right, we hope you'll consider us again. In the meantime, if there’s anything more we can do, please don’t hesitate to reach out at customer.support@ourritual.com.
They’ll take your money and will cancel on you
04/15/2025

Joshwa615
If you and your significant other are trying to find counseling for problems in your relationship stay far away from OurRitural. We tried this service for 2 sessions and were abruptly booted and our future appointments were cancelled. They will accept your $300, allow get outside of the their 14-day money back guarantee, and then they will say they can’t help you and cancel your future appointments.Their “expert” heard our entire story and the relationship hangups during the first session, instead of telling us that their platform couldn’t help, we were strung along for another session to get outside of the 14-day refund window. One can only assume their “experts” paychecks are contingent on getting clients past the 14 day refund window.When I reached out to them to get an explanation and inquire about a refund I was met with “I’m sorry but you’re outside of the 14 day window” and still have yet to receive an explanation. Given the circumstances I asked them to escalate the issue to someone higher up. They said it would take a few days and we will see what happens with that but I’m not going to hold my breath. Long story short if you’re facing challenges in your relationship go elsewhere.

Developer Response
We’re really sorry to hear this was your experience. We know how important it is to feel supported from the start, and we’re sorry the process felt abrupt and unclear. In some situations, our team may determine that a member’s needs would be better supported through other types of care, and we do our best to communicate that as thoughtfully as possible. We’ve re-reviewed your case, and we agree a refund should have been issued. We’re sorry for the delay and any confusion caused along the way. If you’d like more details about your case, feel free to reach out to us directly at customer.support@ourritual.com.
They’ll take your money and will cancel on you
04/15/2025

Joshwa615

If you and your significant other are trying to find counseling for problems in your relationship stay far away from OurRitural. We tried this service for 2 sessions and were abruptly booted and our future appointments were cancelled. They will accept your $300, allow get outside of the their 14-day money back guarantee, and then they will say they can’t help you and cancel your future appointments.Their “expert” heard our entire story and the relationship hangups during the first session, instead of telling us that their platform couldn’t help, we were strung along for another session to get outside of the 14-day refund window. One can only assume their “experts” paychecks are contingent on getting clients past the 14 day refund window.When I reached out to them to get an explanation and inquire about a refund I was met with “I’m sorry but you’re outside of the 14 day window” and still have yet to receive an explanation. Given the circumstances I asked them to escalate the issue to someone higher up. They said it would take a few days and we will see what happens with that but I’m not going to hold my breath. Long story short if you’re facing challenges in your relationship go elsewhere.
Developer Response 07/01/2025
We’re really sorry to hear this was your experience. We know how important it is to feel supported from the start, and we’re sorry the process felt abrupt and unclear. In some situations, our team may determine that a member’s needs would be better supported through other types of care, and we do our best to communicate that as thoughtfully as possible. We’ve re-reviewed your case, and we agree a refund should have been issued. We’re sorry for the delay and any confusion caused along the way. If you’d like more details about your case, feel free to reach out to us directly at customer.support@ourritual.com.
Do not use this service!
06/19/2025

Joan13SS
TLDR: They will not give you a refund even within the 14 day window and having done a session. They also do not let you choose a counselor, and won’t listen to specific requests!My partner and I gave this service a shot. First, you have to pay $310 to know who you’ll get as a counselor. Fine, we paid it, thinking we’d be able to get a refund if we did a session and were still within the 14 day window (which they clearly state on the same page you pay on). We changed our first counselor, as we were looking for someone who was actually a licensed therapist AND specialized in couple’s counseling. We sent in our change request as well as what we were looking for. Our Ritual did not honor the request at all.It seems like the counselors they have here are doing it as a side project. Which is fine, but not exactly what we were expecting.Due to the poor service, we decided to cancel our membership. I contacted customer support, just to be told we would not be getting a refund because “payments for recurring subscriptions are nonrefundable”. It seems like they have that part hidden in their terms of use. Extremely misleading and do not recommend using.

Developer Response
We’re sorry you had a negative experience. We place a high value on making sure members feel supported and have a strong connection with their Expert. Our team of Experts includes licensed psychologists, marriage and family therapists, clinical social workers, and other professionals. In addition to their acquired experience, every expert who joins OurRitual also completes additional training to ensure they’re equipped to support couples through the unique structure of our platform.We understand how frustrating it can feel when expectations aren’t met, especially when you’ve taken the time to reach out. Your concerns were reviewed by our team, and support will be following up with an update on your refund, if they haven't already. If there’s anything still unresolved, we encourage you to reach out again at customer.support@ourritual.com and we’ll make sure it’s looked into. Thank you!
Do not use this service!
06/19/2025

Joan13SS

TLDR: They will not give you a refund even within the 14 day window and having done a session. They also do not let you choose a counselor, and won’t listen to specific requests!My partner and I gave this service a shot. First, you have to pay $310 to know who you’ll get as a counselor. Fine, we paid it, thinking we’d be able to get a refund if we did a session and were still within the 14 day window (which they clearly state on the same page you pay on). We changed our first counselor, as we were looking for someone who was actually a licensed therapist AND specialized in couple’s counseling. We sent in our change request as well as what we were looking for. Our Ritual did not honor the request at all.It seems like the counselors they have here are doing it as a side project. Which is fine, but not exactly what we were expecting.Due to the poor service, we decided to cancel our membership. I contacted customer support, just to be told we would not be getting a refund because “payments for recurring subscriptions are nonrefundable”. It seems like they have that part hidden in their terms of use. Extremely misleading and do not recommend using.
Developer Response 06/30/2025
We’re sorry you had a negative experience. We place a high value on making sure members feel supported and have a strong connection with their Expert. Our team of Experts includes licensed psychologists, marriage and family therapists, clinical social workers, and other professionals. In addition to their acquired experience, every expert who joins OurRitual also completes additional training to ensure they’re equipped to support couples through the unique structure of our platform.We understand how frustrating it can feel when expectations aren’t met, especially when you’ve taken the time to reach out. Your concerns were reviewed by our team, and support will be following up with an update on your refund, if they haven't already. If there’s anything still unresolved, we encourage you to reach out again at customer.support@ourritual.com and we’ll make sure it’s looked into. Thank you!

We've given the OurRitual experience a small update, and fixed a few bugs so that we can give you an even smoother journey to your desired relationship and goals. Update the app to make sure you have access to the latest upgrades. Looking forward to seeing your progress, and to providing you with more updates and tools along the way!

Version 4.42.0 3d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Ritual Health Technologies INC
Size: 47.3 MB
Category: Health & Fitness
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.
Languages: English
Age Rating: 16+

16+

Learn More

Frequent
Mature or Suggestive Themes

Contains
Messaging and Chat
Health or Wellness Topics

Privacy Policy

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OurRitual: Couples Support

Ratings & Reviews

Awesome content and therapy!

Updated review - they made things right. Terrible Customer Service. Beware of what you sign up for.

They’ll take your money and will cancel on you

Do not use this service!

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

You Might Also Like

ReGain - Couples Therapy

Lasting: Marriage & Couples

Marriage 365

Marriage Growth & Counseling

Blueheart: Relationship Health

Couples Coach

Kloser: Couples & Relationship

Shimmer Care: ADHD Coaching

Purpose: Your AI Mentor

The Coach for her: intimacy