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Bug fixes and performance improvements
Ratings and ReviewsSee All
Great app, but constant freezes and crashes
The app’s design and news coverage are great! However, it freezes and then crashes on my devices extremely often. This still happens, even though I’ve uninstalled and reinstalled the entire app multiple times. It’s particularly annoying when it makes it impossible to read certain articles or watch certain videos. As an iOS developer myself, I’d bet money that the ad service CNN is using (or the way it’s integrated) is to blame. It seems like when certain ads are loading, they tie up the main thread, so that the UI stops getting updated. The developers could probably address this problem by reconfiguring the ads to load on a background thread. If that doesn’t solve it, they may need to switch to a different ad provider or service altogether.
Once again, I’m very happy with the app’s design and news quality—just disappointed that the app crashes so frequently. It’s been this way for years, and I keep hoping it will improve, but so far I’ve been disappointed.
Feedback for better performance
The app itself is done well. No bugs or glitches that I have come across.
The two major complaints I have come from the articles themselves. Many stories are video only which I understand as it being a television network application. But not all of us have the ability to watch a video to get the news. It would be great if there was an actual article along with the video for those of us unable to view. I have found myself leave the app to go to another source to get the story due to not being able to watch the video.
The second issue I have is with the “breaking news” alerts that pop up on my phone. I remember when breaking news was important information that needed to break into a regular broadcast to give viewers the information. The amount of breaking news is ridiculous as not everything is that important. Please get back to marking stories as breaking news when they are truly urgent/important and not every time an article gets posted.
To the developers of the app
Please understand the difference between UIControlEventTouchDown and UIControlEventTouchUpInside. You need to stop using the former. It drives people crazy when they are scrolling while reading. UIControlEventTouchDown is triggering the navigation as soon as a finger is placed on a text/ad. This leads to unwanted navigation away from an article while scrolling. This is so ridiculous. Any junior dev should know this and avoid using it for links. I end up going to multiple places at least 10 times while reading one single news article. This has been happening in CNN app as long as I remember. If you are doing this intentionally to get more clicks, then shame on you on your bad practice. This is sacrificing user experience to mislead the advertisers.
2nd problem, the ad videos should only play once for a given reader. I end up having to watch the same ridiculous video ad 10 times a day for a month. Maybe you are not getting more diverse advertisers due to the bad practice mentioned above? Think about it.
I hope someone reads this. I really like to know your rationale on the first issue above that you persistently are doing and not changing it?
- CNN Interactive Group, Inc.
- 138.8 MB
Requires iOS 11.0 and watchOS 3.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.
- Age Rating
- Infrequent/Mild Realistic Violence
- Infrequent/Mild Sexual Content and Nudity
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- Infrequent/Mild Mature/Suggestive Themes
- © 2020 CNN Interactive Group, Inc.
With Family Sharing set up, up to six family members can use this app.