Wanting to add some losing draw tickets to 2nd chance - I went to open tab but nothing happened- no error message just blank screen. I closed and reopened app but nothing - I turned off and on the phone but no change. Must be glitch from last update. BTW - promotions tab would sometimes log me off app, requiring new login and PW. Why?Suggestion: when tickets are initially scanned and is loser…why not automatically register for 2nd chance promotions. Colorado lottery app will automatically add non winners into promotion. This would eliminate your awkward input issues entirely

The app is OK. It can be laggy and it crashes about 50% of the time. A feature that needs to be added is barcode scanning of tickets. Big time.Edit: Ticket barcode scanning is here! It works well most of the time, it can be very “quick” sometimes and scan too early so it misses part of the barcode and you have to rescan. A little annoying but nothing too terrible. Lately I’ve been having issues scanning Cash 4 Life and Mega Millions tickets (version 2.1.7), they seems to always come back and unable to scan or invalid and I’m told to see a lottery retailer to scan them. Not sure if with the changes to the games and additions of new one if some things got a little out of whack. Either way, it’s a good app and works well most of the time.

When picking numbers for the pick 3 draw game, the total of the ticket is wrong. Why? If I pick 248, $1 combo, this ticket costs $6. If I pick 223, $1 combo, this ticket costs $3. No matter what numbers I choose to complete the play slip, the total of that playslip is wrong. Also, it would be nice to be able to purchase pick 3 online. But if you all can’t get the app to run smoothly, there is little to no confidence that you all could create a play online portal.Lastly, the My Favorites (MF) need major improvements. It’s so basic it’s worthless. You don’t see any information about the MF that was created other than the first number played! Why not show if the MF is midday or evening? The cost? Why do I have to create a MF for midday and one for evening? For example, I play the same numbers. I create a MF for midday. I go purchase my midday tickets. Now, I would like to play evening. Same numbers. Now I have to create another MF for evening AND I have to make sure to give the retailer the right MF! Or I have to delete one of the MF making sure I delete the right one! I completely understand why so many people dislike the app. It’s not user friendly. Come on FL lottery, you can do better! I would not rate the app 1 star, but that’s the only way I can submit my comment. Sad!

I emailed the lottery through the contact us email to let them know that the add to favorites feature for digital playslips no longer works. The button for this is too far down one the screen and cannot be clicked into. Got a scripted nonsense reply that basically said update your app. If they actually read my email they would see that I wrote that I have the most updated version of the app. They also said if I log out and back in my info and digital playslips would be saved by my user ID Info. No such luck. I deleted the app and re-installed and now I have no playslips at all AND I still can’t add new ones to my favorites because it’s still broken. I replied to let them know of their failure and bad advice and to maybe NOT tell people to delete and re-install the app. No reply so far.