Industry Online Support
Business
Free · Designed for iPad
Access to SIOS Data, Forum & Support Request
With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere.
The app supports you, for example, in the following fields:
• Problem solving during the implementation of a project
• Troubleshooting of failures
• Expanding or restructuring your system
It also provides you with access to the Technical Forum and to further entries created for you by our experts:
• FAQs
• Application examples
• Manuals
• Certificates
• Product notes, and many others
The main functions at a glance:
• Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑
• Send your product information or entries per e-mail in order to process the information directly at the workstation.
• Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function.
• Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage.
• Transfer PDF documents to an external library.
• The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.
More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video:
https://support.industry.siemens.com/cs/ww/en/sc/2067
Bug Fixes
The developer, Siemens AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Search History
- Identifiers
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Siemens AG
- Size
- 81.2 MB
- Category
- Business
- Compatibility
Requires iOS 15.6 or later.
- iPhone
Requires iOS 15.6 or later. - iPad
Requires iPadOS 15.6 or later. - iPod touch
Requires iOS 15.6 or later. - Mac
Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.
- Languages
English and 6 more
- English, French, German, Italian, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
4+
- 4+
- Copyright
- ©2025 Siemens AG