TimeTrex Mobile 17+

Just ok

While it serves basic functions of clocking in and out, it is only accurate about 50% of the time. Other coworkers have been getting all these auto options which then leaves them with pending punches. Geofence is not at all accurate, it shows I am clocking in 5 miles down the road and could be standing in the nurses station. Other than mediocre clocking in, the app is useless. I get messages of subordinate missing punches, gives me a phone notification, but I can’t actually address it in the app. I also cannot approve or view my time card anywhere that I can see. I also cannot find out to add an abscess (PTO, on call, etc) from the app. It basically does not of these basic functions which would be so beneficial as far as convenience and usability goes.

It does it’s job

It seams that in my area in southern Utah, the location is always having troubles. Which is the hole purpose we use this app. To have the leniency to allow our staff to clock in and out on job sites is important to us, I don’t want to babysit adults and I was hoping this could be a toll to mediate this for us.

Developer Response ,

We understand how crucial reliable location functionality is for your team's clock-in and clock-out process. We've made significant enhancements to location services in our recent app versions to address such concerns. Please ensure your app is updated to the latest version to take advantage of these improvements. If the location issue has been resolved or your experience has improved, we'd greatly appreciate it if you could update your review with your most recent experience. For any further issues or assistance, our support team is ready to help. Thank you for your feedback and for choosing TimeTrex to support your team's needs.

Have to log out every time

Ever since the update a few months ago this app went to crap. You have to login and logout every time or else it doesn’t recognize your entry.
The very first update a few months back. Completely broke it. Then we got an update which allowed us to log in and clock in. But then you have to log out and then log back in to clock out.
There have been five updates sense, and not one of them has fix that problem.

Developer Response ,

We apologize for the inconvenience you've faced with our app's functionality. It's concerning to hear about the login issue persisting through multiple updates. Could you please let us know if you're still encountering this problem with the latest version? We're committed to resolving this issue and would appreciate your updated feedback. If the problem remains, please reach out to our support team for immediate assistance. Your experience is important to us, and we're eager to make things right. Thank you for bringing this to our attention.