We get it. You want to send money to friends and family around the world, quickly and conveniently. That’s why PayPal brings you Xoom.
Xoom is a fast and secure way to send money directly to banks and cash pick up locations abroad. You can even reload phones and pay utility bills in other countries right from your mobile device.
We give you the power to move your money amazingly fast.
Send money abroad fast
Send money from your phone directly to banks, cash pick up locations, and even cash delivery services around the world.
Send it again even faster
Want to send money to the same person again? After the first time, simply slide to resend in seconds -- no need to fill in their recipient information all over again.
Reload phones instantly
Add minutes instantly to prepaid phones of your friends and family in other countries.
Get text updates and access to help
Never worry about the status of your transactions with text updates and access to real human customer support in multiple languages.
Limits and fees on transactions vary based on type of transaction including transaction history, payout location, payment instrument, and delivery method.
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This update includes a few tweaks, bug fixes, and performance improvements.
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Ratings and Reviews
I love Xoom
I am the Vice President of the Kasimu Education Fund. I regularly send money to Malawi to support Mother Mary’s Children’s Center. Mother Mary’s Children’s Centers support 750 orphans in Malawi as well as high school and college students who are in dire need of assistance.
I have been locked out of MoneyGram without an explanation as to why. WesternUnion will not allow me to transfer money and has declined my request to be reinstated without an explanation. Small World cancelled 2 of transactions without an explanation. I have used my Citibusiness account, but Citibank charges me $15/month for my checking account and $27/international transaction and it takes at least 5 business days for the money to be available.
I like Xoom. It’s easy to set up, I don’t need to go to my credit union to get cash, I don’t need to go to the neatest WesternUnion office, the is available within minutes, I get a notification via text when the money is picked up, and I trust PayPal.
I’m hoping that Xoom will not cut me off for reason.
Scary Business Practice
Used Xoom a couple of times successfully. I Had to reset my password and it warned me that if i forced a reset it would have to delete all my saved bank accounts. Good security practice which I’m fine with so i went ahead with it. Then when i was processing a transfer I entered my bank account and it returned an error stating that this account already existed.. I tried my debit card and received same message. but I thought that it deleted all my previously saved accounts? I didn’t get an option to use a saved account. Called customer service and the person very briefly told me that they could. It delete my accounts in the backend and there was no way for me to try to use them so there is nothing they can do and that the only option was for me to use another account. I explained that those were my only two accounts checking and debit and that I don’t have a different account to use. Normally people just have one checking account. His answer bluntly was “sorry there is nothing we can do”. He pretty much told me that I have to go do business with someone else. Needless to say I created an account with Remitfy and worked perfectly as advertised. cheaper fees also. Now I need to figure out how to get Xoom to delete my accounts from their systems. It’s scary to know that they keep everyone’s accounts in their databases permanently and their systems is so messed up that their customer service is telling people that they can’t erase them!!
This app/company is AWFUL
This company is profoundly dysfunctional. Transactional security is high touch - which can be a positive - but because customer service and verification is totally non responsive, completing transactions is impossible. After attempting to complete a relatively low dollar value transaction, I received an email a few DAYS later that the transaction had been canceled for “security reasons” - nothing more specific. The email instructed me to write to its “appeals” department to dispute the cancellation. I did so. TWO WEEKS later I had still received no response. I called their “customer service” - communication was extremely difficult. I was asked a host of redundant and inane questions. After 20 minutes I was told that everything was verified and that the transaction would go through. To my surprise, I received an email inviting me to attempt another transaction - in other words the company would not complete the original transaction on its original terms, but expected me to “try again.” I had just wasted TWO and a half weeks attempting to verify a transaction this company was not going to honor even after I had “successfully” verified it. This is obviously problematic when you are sending or receiving money internationally and have exposure to changes in exchange rate. My wife ultimately completed the transaction without incident on TransferWise. I hope PayPal can get it’s money back for this lemon.
- Xoom Corporation
- 171.2 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Hungarian, Italian, Korean, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Vietnamese
- Age Rating
- © PayPal, Inc.
With Family Sharing set up, up to six family members can use this app.