WebTPA Mobile

Name: WebTPA Mobile
Rating: 1.3 (46 reviews)
Author: WebTPA

Health & Fitness

Free · Designed for iPad. Not verified for macOS.

46 Ratings
Age Rating

4+
Years
Category

Health & Fitness
Developer

WebTPA
Language

EN
English
Size

112.1
MB

WebTPA Mobile puts our most popular online features at your fingertips. Want to look up the status of a medical claim? Or email your health insurance ID Card? How about checking your eligibility information or sending a question to your health insurance provider? WebTPA Mobile puts our most popular online features at your fingertips. Check a claim. View your virtual member ID card. Access your eligibility information or just ask a question. View eligibility information for subscriber and dependents Check claim status and history Locate your Explanation of Benefits View your deductibles and accumulators Locate plan documents such as your Summary Plan Description, Summary of Benefits and Coverage and helpful documents from your employer View and print your ID card Choose to go paperless Contact customer service and more! The app serves only members of employer-sponsored health plans that are administered by WebTPA. If you are unable to login to your WebTPA account or need more information, please email helpme@webtpa.com or dial the phone number on the back of your medical ID card. About WebTPA. WebTPA is a third-party administrator that processes claims and provides member support on behalf of your employer’s benefit plan. We provide a dedicated team to assist you with questions about your benefits, providers and claims. These team members can be reached through your dedicated customer service number on your ID card. We are based in Irving, TX, and we also have regional locations around the country, including San Antonio, TX, Oklahoma City, OK and Madison, WI. At WebTPA, we treat each other like family and it shows - we’ve recently been voted a Best Place to Work in the Dallas and San Antonio markets. We look forward to serving you.

Ratings & Reviews

1.3

out of 5

46 Ratings

What’s the point?
03/02/2023
Coolbeansorwhatever
Im trying to find a new pcp. For whatever reason I can’t seem to search for one on the regular website so I downloaded the app thinking maybe I can search that way. I can’t even see my plan info. I can’t look up my dedutctible balance. Clicking the links sends you to a website error page. It’s more useless than the crappy website.
What’s the point?
03/02/2023
Coolbeansorwhatever

Im trying to find a new pcp. For whatever reason I can’t seem to search for one on the regular website so I downloaded the app thinking maybe I can search that way. I can’t even see my plan info. I can’t look up my dedutctible balance. Clicking the links sends you to a website error page. It’s more useless than the crappy website.
Not helpful
04/17/2021
xjawmeex
The screenshots appear misleading, as when I login there is 0 information about my account. The only information is their “about us” which is generic, and “contact us” which directs to the contact information on the physical card (not provided on the app itself). The app literally does nothing to help the user or provide any pertinent information.
Not helpful
04/17/2021
xjawmeex

The screenshots appear misleading, as when I login there is 0 information about my account. The only information is their “about us” which is generic, and “contact us” which directs to the contact information on the physical card (not provided on the app itself). The app literally does nothing to help the user or provide any pertinent information.
Terrible system
May 7
Mr.Colimon
Needs a major update. As AI, slowly starts taking over it counter productive to just have a app that literally filled with bugs,glitches, and other form of systematic errors. This needs a major rebranding and soon before some just makes a better app.
Terrible system
May 7
Mr.Colimon

Needs a major update. As AI, slowly starts taking over it counter productive to just have a app that literally filled with bugs,glitches, and other form of systematic errors. This needs a major rebranding and soon before some just makes a better app.
Waste of Time
01/09/2019
Ravyn Caledonia
I thought this would be helpful since insurance is so confusing. . . This app is a waste of time. After creating an account you can see your member number, deductible, out of pocket expenses and claims. . . All stuff that I already get in an email. . . For specifics it told me to go to the website . . .
Waste of Time
01/09/2019
Ravyn Caledonia

I thought this would be helpful since insurance is so confusing. . . This app is a waste of time. After creating an account you can see your member number, deductible, out of pocket expenses and claims. . . All stuff that I already get in an email. . . For specifics it told me to go to the website . . .

-Bug Fixes -Updates for newer iOS Versions

Version 4.8.6 10/20/2025

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: WEBTPA EMPLOYER SERVICES, LLC
Size: 112.1 MB
Category: Health & Fitness
Compatibility: Requires iOS 14.0 or later.

iPhone
Requires iOS 14.0 or later.

iPad
Requires iPadOS 14.0 or later.

iPod touch
Requires iOS 14.0 or later.

Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
Languages: English
Age Rating: 4+

4+

Learn More