MyHealthHub 12+
WebTPA
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Looking for a better way to manage your health insurance? Introducing the myHealthHub app! With our app, you can easily access your health insurance information and take control of your coverage. One of the key features of our app is the ability to download your ID card directly to your smartphone. This means you’ll never have to worry about carrying a physical card around again. You can simply show your digital ID card at the doctor’s office or pharmacy to verify your coverage. In addition to downloading your ID card, our app also makes it easy to find care providers in your area. You can search for doctors, hospitals, and other healthcare providers and get directions to their location. You can also view your claims and track the status of any claims you’ve submitted. Our app also allows you to view your coverage and benefits at a glance. You can see what services are covered under your plan, view your deductible and out-of-pocket maximums, and more. With the myHealthHub app, you’ll always have all the information you need right at your fingertips.
Download it today and take control of your health insurance.
Features:
View eligibility information for subscriber and dependents
Check claim status and history
Locate your Explanation of Benefits
View your deductibles and accumulators
Locate plan documents such as your Summary Plan Description, Summary of Benefits and Coverage and helpful documents from your employer
View and print your ID card
Choose to go paperless
Contact customer service and more!
The app serves members of employer-sponsored health plans that are administered by WebTPA. If you are unable to login to your WebTPA account or need more information, please email helpme@webtpa.com or dial the phone number on the back of your medical ID card.
What’s New
Version 1.4.123
Bug Fixes and improvements
Ratings and Reviews
Poor app
Glitches out all of the time. Won’t load claims tab - gives error message. Won’t load EOB’s. Chat says it’s still open even if closed. No response to messages sent in timely manner, if at all. Will load providers saying in network and then take them off
Developer Response ,
Thank you for your feedback. We have noted your reported errors and they have been resolved. Please give us a call if you encounter any more issues.
Basically Useless
Little to no helpful features. My dependent’s ID Card is always unable to load and cannot access the dependent management portion of the app either. When I asked a customer service representative about this they said it was an error but offered no solution or timeframe for it to be resolved. If you open a chat and close out of it, the chat is still open somehow according to the message that appears. In order to start a new chat you have to close and reopen the app. Now today I try to login and a message saying “there was an issue validating your membership”. Please try again later.” I should save my peace of mind and delete this app. I hope the website is more useful.
Developer Response ,
Thank you for sharing your feedback. We have noted the issues you reported and they have been resolved. Please let us know if you have any additional feedback.
Worthless
Just deleted this app. Gives authentication error when trying to log in. Changed password on website and still wouldn't let me log in - website is not much better. I'm hoping my employer changes insurance administrators at the end if the year because in this day and age it should not be this difficult to find insurance and provider information!
Developer Response ,
We are sorry to hear about your issues authenticating your account. Please give us a call by dialing the phone number on the back of your ID card and we'd be happy to walk through the authentication process with you and resolve any errors.
App Privacy
The developer, WebTPA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- WEBTPA EMPLOYER SERVICES, LLC
- Size
- 79.6 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- © 2023 WebTPA
- Price
- Free