MyGCI

Name: MyGCI
Rating: 1.7 (181 reviews)
Author: GCI Communication Corp

Usage & Account Management

Free · Designed for iPad

181 Ratings
Ages

4+
Years
Category

Utilities
Developer

GCI Communication Corp
Language

EN
English
Size

35
MB

eBill, Usage Viewer, and account management – now all in one place and with one login for all your residential accounts. We heard you, and have made a ton of improvements to the MyGCI experience. • View internet and mobile data usage • Buy additional data • View and pay your bill • Set up autopay or schedule a single payment in advance • Upgrade select TV & internet plans • Add premium channels to your TV plan • Manage your account And much more, all from the new-and-improved MyGCI

Ratings & Reviews

1.7

out of 5

181 Ratings

Nonsense
11/07/2023

JesseXEli
I’ve been to the GCI store in person, updated auto pay personally with a staff, only to figure out it didn’t take. I then tried to update it in the app; however, I can’t choose a date from the 1st to the 31st because all the days are somehow on or past my due date? Additionally I can’t scroll down to the save changes because of the informational pop up about all days of the month being on or past my due date. I called customer service and had them set up auto pay, only to figure out 2 months later it didn’t take. Additionally tried the app again to no avail… every day of the month is on or past my bill due date. Great internet, poor accessibility.I was able to pay my bill… plus 1 star = 2
Nonsense
11/07/2023

JesseXEli

I’ve been to the GCI store in person, updated auto pay personally with a staff, only to figure out it didn’t take. I then tried to update it in the app; however, I can’t choose a date from the 1st to the 31st because all the days are somehow on or past my due date? Additionally I can’t scroll down to the save changes because of the informational pop up about all days of the month being on or past my due date. I called customer service and had them set up auto pay, only to figure out 2 months later it didn’t take. Additionally tried the app again to no avail… every day of the month is on or past my bill due date. Great internet, poor accessibility.I was able to pay my bill… plus 1 star = 2
Design flaws
02/14/2023

LDMartin1959
Among the mini design flaws of this app, one is particularly annoying. If you have more than two payment methods stored, you cannot make a payment on your account using this app. The button that one must happen in order to proceed after having selected the card and entered, the payment, amount is hidden by the frame of the app and nothing you do can make it available to you. This is a known problem, it has been reported to GCI in the past, quite some time in the past, but GCI doesn’t care. They have a dominant position in the Alaska cell phone and Internet market and they think they can just ignore customers. The bad design of their app is simply a manifestation of that. We don’t care about the customer attitude.
Design flaws
02/14/2023

LDMartin1959

Among the mini design flaws of this app, one is particularly annoying. If you have more than two payment methods stored, you cannot make a payment on your account using this app. The button that one must happen in order to proceed after having selected the card and entered, the payment, amount is hidden by the frame of the app and nothing you do can make it available to you. This is a known problem, it has been reported to GCI in the past, quite some time in the past, but GCI doesn’t care. They have a dominant position in the Alaska cell phone and Internet market and they think they can just ignore customers. The bad design of their app is simply a manifestation of that. We don’t care about the customer attitude.
GCI messes us over, don’t recommend
04/14/2020

c*itlali
I don’t recommend GCI we closed about a month ago because we were moving out of the state we were in, they cleared my phone and my parents paid of the rest of the phone with the at the store, but they will still charging after that because I was using data but that wasn’t possible because we ended our contract with GCI and I use my own internet so how could it be. We had to pay what they wanted $150 extra dollars after closing with them because I was using quote on quote “data” but we closed the contract, will never use gci again. I will recommend to my family and friends if there joining GCI not to because they messed us over by making us pay double, Im here to recommend to you don’t either.
GCI messes us over, don’t recommend
04/14/2020

c*itlali

I don’t recommend GCI we closed about a month ago because we were moving out of the state we were in, they cleared my phone and my parents paid of the rest of the phone with the at the store, but they will still charging after that because I was using data but that wasn’t possible because we ended our contract with GCI and I use my own internet so how could it be. We had to pay what they wanted $150 extra dollars after closing with them because I was using quote on quote “data” but we closed the contract, will never use gci again. I will recommend to my family and friends if there joining GCI not to because they messed us over by making us pay double, Im here to recommend to you don’t either.
March 2019 update
03/12/2019

Smitchak
I give up. Can’t check data usage, even on the website. The change in ownership has not been beneficial. Deleted app. No other choice for internet & cable at my location. Sigh.*****February 2019 The app has improved in the last two months, but in trying to launch the channel lineups on my iPhone 7 in iOS 12.1.4, it's a complete fail. Tech support told me it works, so I uninstalled and reinstalled the app as recommended, but after clicking the Channel Lineups button I waited 5 long minute and nothing launched to show the channel lineup. If it takes longer than a minute for an app to respond it's pretty much a fail. At least I can view usage and pay the bill, but that's about it.
March 2019 update
03/12/2019

Smitchak

I give up. Can’t check data usage, even on the website. The change in ownership has not been beneficial. Deleted app. No other choice for internet & cable at my location. Sigh.*****February 2019 The app has improved in the last two months, but in trying to launch the channel lineups on my iPhone 7 in iOS 12.1.4, it's a complete fail. Tech support told me it works, so I uninstalled and reinstalled the app as recommended, but after clicking the Channel Lineups button I waited 5 long minute and nothing launched to show the channel lineup. If it takes longer than a minute for an app to respond it's pretty much a fail. At least I can view usage and pay the bill, but that's about it.

Chat can now be accessed without logging in.

Version 3.8.4

12/17/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

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MyGCI

Usage & Account Management

Ratings & Reviews

What’s New

Version 3.8.4

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

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