Dover Federal Credit Union is the best credit union I’ve ever banked with. After having a bad experience with another popular credit union I swore to never use one again. A relative told me to at least give DFCU a try & I’m so glad that I did! They are always so friendly & courteous when you contact them. If there’s ever an error on their part they take full responsibility for it & act quickly to rectify the problem, not try to blame it on the customer or someone else. I assure you I’m here to stay.

First off. It’s security need a little work. Whenever maintenance happens it knocks everything and causes people to input their correct information, but have it viewed by the system as incorrect with the message “Unable to validate your account information”. Second maintenance should definitely be done during hours with the least amount of app usage. Less problems that way for members. Lastly get the the security to function properly without having to redo all the validation steps every time maintenance knocks it out. That and get functions such as check pictures and such. Comes well in handy for those on the go. Please consider this as a very critical and crucial suggestion to help better members lives as well as the use of the app. Thank you!

Yes indeed,if only every financial institution was as reliable and accurate as Dover Federal Credit Union! I’ve been a member since the 1980s when I was an Airman stationed at Dover Air Force Base. The great folks at DFCU that just get it right constantly are to credit for the superb overall rating of this institution. I can say exactly the same about the civilian workforce at DAFB that sent me off to a 20 year career while my finances were meticulously managed by DFCU. Thank You Dover!

Please get some QA testers to test this application before putting it live! There is a show stopper that I’m experiencing while trying to create a new login I’d. Although I have all the correct credentials for the login I’d, the app still won’t let me continue. This is huge reputational risk!