California Pizza Kitchen (CPK)

Name: California Pizza Kitchen (CPK)
Rating: 4.7 (10744 reviews)
Author: California Pizza Kitchen, Inc

Food & Drink

Free · Designed for iPad

11K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

California Pizza Kitchen, Inc
Language

EN
English
Size

42.9
MB

Welcome to California Pizza Kitchen! Our app is your go-to hub for ordering delicious food and drinks online for takeout or delivery. With the California Pizza Kitchen App: -Easily locate the California Pizza Kitchen closest to you. -Find out what is new on the menu. -Order for Takeout or Delivery. The New Ordering experience makes adding items, modifying ingredients, and earning points through CPK rewards easy. Not a CPK rewards member? Sign Up for CPK Rewards and earn points towards great rewards with your first order. We also save your contact details and payment information to simplify future orders. You can also save your favorites for easy reordering. Got a Group you want to order on-line for? Group Ordering makes it easy for everyone to order online through an emailed link. Want to enjoy everything that CPK has to offer in the restaurant, get on the waitlist from the palm of your hand. Catering: We have you covered and can deliver right to your location. And More.

Ratings & Reviews

4.7

out of 5

11K Ratings

App is great. Employees need training.
09/25/2017

joe733
CPK, please push training to your restaurants. Many employees lack familiarity which defeats purpose & convenience of the app. In one instance, the app wouldn't allow paying. After the server called the manager to the table, he advised that he had shut down the app for the night. This unnecessarily complicated paying for dinner. Why let customers "check in" with the app, redeem a reward, then shut it down before they get a chance to pay via the app? As far as functionality, please add ability to enter CPK gift cards as a form of payment in the app. This would streamline paying as well.

Developer Response
We appreciate you taking the time to leave this review! We look forward to seeing you back at CPK soon!
App is great. Employees need training.
09/25/2017

joe733

CPK, please push training to your restaurants. Many employees lack familiarity which defeats purpose & convenience of the app. In one instance, the app wouldn't allow paying. After the server called the manager to the table, he advised that he had shut down the app for the night. This unnecessarily complicated paying for dinner. Why let customers "check in" with the app, redeem a reward, then shut it down before they get a chance to pay via the app? As far as functionality, please add ability to enter CPK gift cards as a form of payment in the app. This would streamline paying as well.
Developer Response 02/27/2024
We appreciate you taking the time to leave this review! We look forward to seeing you back at CPK soon!
Terrible App
03/26/2023

Pathfinderman
I tried to use what I presume was the original CPK app which I could never operate easily. Difficult if not impossible to use it to pay. Frequently locked and counter-intuitive. Waitstaff admitted a lot of people complained. I quit using it. Came back to CPK a year or so later and downloaded what I hoped would be a new version. It’s actually worse. Would not let me log in. I used the “forgot password” link to reset my password. Tried 4 or 5 times without success. After requesting a reset, I kept getting the message that my request had timed out despite my trying to complete the process within 20 seconds after receiving they reset link. Thinking maybe my account had been deleted, I tried to create a new account. Also unsuccessfully. App will not even identify the only (and oldest CPK) in town. App seems to think that the only COK in town is the one that closed over a year ago. Don’t waste your time with this App. A couple of years ago I contact CPK corporate about the app, got referred to the developer? In Florida who was totally unaware of any problems. Nothing is ever fixed. With as many budding chip heads as there are out there, one would think there would be one somewhere who could handle an app with at least basic functions. Could it be that CPK ‘s failed apps are the reason for its declining business?

Developer Response
We appreciate your feedback, and our entire team is always striving to elevate our guests experience. We are looking into this and should have an update shortly.
Terrible App
03/26/2023

Pathfinderman

I tried to use what I presume was the original CPK app which I could never operate easily. Difficult if not impossible to use it to pay. Frequently locked and counter-intuitive. Waitstaff admitted a lot of people complained. I quit using it. Came back to CPK a year or so later and downloaded what I hoped would be a new version. It’s actually worse. Would not let me log in. I used the “forgot password” link to reset my password. Tried 4 or 5 times without success. After requesting a reset, I kept getting the message that my request had timed out despite my trying to complete the process within 20 seconds after receiving they reset link. Thinking maybe my account had been deleted, I tried to create a new account. Also unsuccessfully. App will not even identify the only (and oldest CPK) in town. App seems to think that the only COK in town is the one that closed over a year ago. Don’t waste your time with this App. A couple of years ago I contact CPK corporate about the app, got referred to the developer? In Florida who was totally unaware of any problems. Nothing is ever fixed. With as many budding chip heads as there are out there, one would think there would be one somewhere who could handle an app with at least basic functions. Could it be that CPK ‘s failed apps are the reason for its declining business?
Developer Response 04/27/2023
We appreciate your feedback, and our entire team is always striving to elevate our guests experience. We are looking into this and should have an update shortly.
Truly terrible app
04/26/2021

Noahbc
This app is a dumpster fire. It appears to be good when you first open it but you soon realize how bad it is when you try to place an order. The app asks you to sign in but when you order it switches to a web view of the CPK site, asking you to sign in again. There are also multiple ways to get to the web view ordering and each one keeps a separate account and order history. So if you are building an order and you back out, if you choose a different way to get to the order screen the items you’ve already placed in your cart won’t be there until you go back to the other page. The app also keeps an order history that doesn’t work, since the orders aren’t actually placed in the app but in the web view and there are two back buttons when ordering and if you hit the wrong one it will close the ordering page. This app could be very good with some work but right now it’s a mess.
Truly terrible app
04/26/2021

Noahbc

This app is a dumpster fire. It appears to be good when you first open it but you soon realize how bad it is when you try to place an order. The app asks you to sign in but when you order it switches to a web view of the CPK site, asking you to sign in again. There are also multiple ways to get to the web view ordering and each one keeps a separate account and order history. So if you are building an order and you back out, if you choose a different way to get to the order screen the items you’ve already placed in your cart won’t be there until you go back to the other page. The app also keeps an order history that doesn’t work, since the orders aren’t actually placed in the app but in the web view and there are two back buttons when ordering and if you hit the wrong one it will close the ordering page. This app could be very good with some work but right now it’s a mess.
Order anywhere else
08/02/2020

im a dude
Want to spend 2 to 3 times the amount for pizza through an incredibly frustrating app? Then this is the product for you. Do you like signing in multiple times and having multiple accounts for the same product? Well, then welcome to the CPK app where you have an app account and a rewards account and you need to sign into both to order pizza! Did your order go through? It’s a mystery! Did you click purchase only to be promoted to sign into an account, even though you are signed into the app? Welcome to the CPK app! Who would have thought that something as simple as ordering pizza could be so complicated? CPK did! And don’t worry, the head ache of the experience you will be charged heavily, because everyone knows pizza is a scarce resource that only CPK can provide! Don’t try to find another pizza place, because you can’t, it’s literally impossible. Order today for a decent pizza for the price of a much better pizza.
Order anywhere else
08/02/2020

im a dude

Want to spend 2 to 3 times the amount for pizza through an incredibly frustrating app? Then this is the product for you. Do you like signing in multiple times and having multiple accounts for the same product? Well, then welcome to the CPK app where you have an app account and a rewards account and you need to sign into both to order pizza! Did your order go through? It’s a mystery! Did you click purchase only to be promoted to sign into an account, even though you are signed into the app? Welcome to the CPK app! Who would have thought that something as simple as ordering pizza could be so complicated? CPK did! And don’t worry, the head ache of the experience you will be charged heavily, because everyone knows pizza is a scarce resource that only CPK can provide! Don’t try to find another pizza place, because you can’t, it’s literally impossible. Order today for a decent pizza for the price of a much better pizza.

Updates to improve user experience

Version 25.1

Apr 9

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Location
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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Wallet

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Ratings & Reviews

What’s New

Version 25.1

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

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