Ooredoo Qatar

Name: Ooredoo Qatar
Rating: 4 (8316 reviews)
Author: Ooredoo

Manage your Ooredoo services

Only for iPhone

Free · Designed for iPhone

8.3K Ratings
Ages

4+
Years
Category

Utilities
Developer

Ooredoo
Language

EN
+ 1 More
Size

366
MB

iPhone

Everything you need to manage all your mobile services in one place! Find deals, track subscriptions, & so much more! The Ooredoo app is the best way to complement your experience with Qatar's most reliable mobile network. Whether you’re in the country or travelling overseas, this will be your secure companion to manage your accounts, check your daily spending, monitor your data roaming plan usage, and subscribing to a variety of add-ons. Check balances, recharge your prepaid plan, and pay your phone bills quickly and easily. Simply download the app, register or log in to your existing account, and you will be able to track usage, reserve your favourite number for a new eSIM, block unwanted SMS senders, and more with a single hit of a button. Request home internet installation to your desired location or upgrade your current Home+ plan using the app to get more benefits and ensure a constant connection with your family and friends. Visit our eShop to find incredible phone deals and receive Nojoom points with every purchase you make! Buy the latest devices from smartphones, tablets, or accessories and collect reward points that you can redeem at your convenience either from Ooredoo or any of our loyalty programme partners. Our Help section provides several methods of contacting us, including chatting to our dedicated support agents via our live chat feature, via WhatsApp, email, or via a call; we’ll always be glad to hear from you to ensure your Ooredoo experience is up to standards! On top of that, you can utilize our handy online directory and get quick access to a massive list of contact numbers for the services you might need. Don't forget to visit the app on a regular basis to learn about any updates and check out our unmatched postpaid deals, as we're constantly adding new offers that will surely catch your eye. Ooredoo Qatar may require access to your physical steps count using the Health App and/or HealthKit to allow some sports offers and features. We will notify you for permission when and if access to this information is required.

Ratings & Reviews

4.0

out of 5

8.3K Ratings

Apple Pay for app and login
05/11/2022

jassim adulaziz althani
U should give options for payment with Apple Pay also same as Vodafone if we don’t want to pay by card detail we can pay with Apple Pay simply with double clicking power botton and show face to unlock wallet and pay your app log out me every time when I log in and don’t use he makes me log out every time want to use I want to enter number get otp and log in
Apple Pay for app and login
05/11/2022

jassim adulaziz althani

U should give options for payment with Apple Pay also same as Vodafone if we don’t want to pay by card detail we can pay with Apple Pay simply with double clicking power botton and show face to unlock wallet and pay your app log out me every time when I log in and don’t use he makes me log out every time want to use I want to enter number get otp and log in
Glitchy payment processing
05/18/2022

Jcfromic
Every single payment attempt either fails or freezes. I attempt payments using Qatari credit and debit cards, US debit and credit cards. There are always problems. The only way I know a payment goes through is via sms. The app just shows processing. I have to close and reopen to verify. The app is also just one aspect of multiple issues related to Ooredoo service. For instance, they notify you that your bill is due on the same day it is due, along with a threat of service interruption. It’s as if extraterrestrials with no idea how normal people’s lives work are writing the company policies and procedures. You can rest assured that Ooredoo will not care about basic customer service and you will certainly have to make trips into their store. On the bright side, the customer service reps in the stores know how to help. Unfortunately they are just cleaning up the mess that is their company’s overall service and app quality. There is no point in having an app if it doesn’t save time for the customer. That is the fundamental point of an app. Ooredoo clearly misses that point.
Glitchy payment processing
05/18/2022

Jcfromic

Every single payment attempt either fails or freezes. I attempt payments using Qatari credit and debit cards, US debit and credit cards. There are always problems. The only way I know a payment goes through is via sms. The app just shows processing. I have to close and reopen to verify. The app is also just one aspect of multiple issues related to Ooredoo service. For instance, they notify you that your bill is due on the same day it is due, along with a threat of service interruption. It’s as if extraterrestrials with no idea how normal people’s lives work are writing the company policies and procedures. You can rest assured that Ooredoo will not care about basic customer service and you will certainly have to make trips into their store. On the bright side, the customer service reps in the stores know how to help. Unfortunately they are just cleaning up the mess that is their company’s overall service and app quality. There is no point in having an app if it doesn’t save time for the customer. That is the fundamental point of an app. Ooredoo clearly misses that point.
below average.
08/23/2018

jacqandrose88
i don’t know where can i write a review for Ooredoo. this service is never been helpful. you will be suddenly cut your internet and it will take a decades for them to fix. they won’t even bother how long they will take an action for your inquiry. their plan is a no no. they will not even allow you for a recharge if you have plan already on your number. my plan for call which is not enough for me for a month and i asked them if it’s possible to pay my bill then i can have the service back. they said no! so i have to wait for 2 weeks!for business, if there’s a construction works around your place your landlines, internet and signal will be cut. they will not even bother to let their costumers know what the heck is happening!and if you will call their call center service?? their staffs are not reliable and not well train!! i asked for mobile money inquiry and they told me that call back tomorrow morning after 7pm. i was like?? really?!! are you guys on high??and if you will not recharge for maybe a week? they will cut your netwokr and they can’t call you! unlike other networks that will give you 3mos not to recharge your load. but still you can use their service!seriously??!!! i will not recommend this network! i don’t see any good deal with this network 🙄. i don’t even know if you deserve 1 star. lol
below average.
08/23/2018

jacqandrose88

i don’t know where can i write a review for Ooredoo. this service is never been helpful. you will be suddenly cut your internet and it will take a decades for them to fix. they won’t even bother how long they will take an action for your inquiry. their plan is a no no. they will not even allow you for a recharge if you have plan already on your number. my plan for call which is not enough for me for a month and i asked them if it’s possible to pay my bill then i can have the service back. they said no! so i have to wait for 2 weeks!for business, if there’s a construction works around your place your landlines, internet and signal will be cut. they will not even bother to let their costumers know what the heck is happening!and if you will call their call center service?? their staffs are not reliable and not well train!! i asked for mobile money inquiry and they told me that call back tomorrow morning after 7pm. i was like?? really?!! are you guys on high??and if you will not recharge for maybe a week? they will cut your netwokr and they can’t call you! unlike other networks that will give you 3mos not to recharge your load. but still you can use their service!seriously??!!! i will not recommend this network! i don’t see any good deal with this network 🙄. i don’t even know if you deserve 1 star. lol
App is useless and doesn’t work.
02/05/2022

PilotY2K
App is only useful for showing unused minutes and data. App will not accept payments (fails every time) and WhatsApp support is completely useless as they will just waste your time having you delete and reinstall the app, then insist it’s the bank’s problem. Bank confirmed temporary charges are pending but Ooredoo fails to process them. Moreover the app is very poorly coded. Functions like DND (do not disturb) to opt out of excessive marketing (3-4 texts a day) are positioned off the screen and users are unable to access these settings. Logically this is most likely by design. As the only Telcom company to make a loss, your team is doing a horrible job at supporting your customers and providing a positive experience.
App is useless and doesn’t work.
02/05/2022

PilotY2K

App is only useful for showing unused minutes and data. App will not accept payments (fails every time) and WhatsApp support is completely useless as they will just waste your time having you delete and reinstall the app, then insist it’s the bank’s problem. Bank confirmed temporary charges are pending but Ooredoo fails to process them. Moreover the app is very poorly coded. Functions like DND (do not disturb) to opt out of excessive marketing (3-4 texts a day) are positioned off the screen and users are unable to access these settings. Logically this is most likely by design. As the only Telcom company to make a loss, your team is doing a horrible job at supporting your customers and providing a positive experience.

This version includes many more enhancements and bug fixes to improve your experience and performance of the app. We're constantly working on our app experience to make it the best possible!

Version 4.48.0

Dec 21

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Location
Data Linked to You

The following data may be collected and linked to your identity:
- Location
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Location
- Identifiers
- Diagnostics