Alphatrak

Name: Alphatrak
Rating: 2.1 (9 reviews)
Author: Zoetis Inc

Works with AlphaTRAK 3 devices

Only for iPhone

Free

9 Ratings
Ages

13+
Years
Category

Health & Fitness
Developer

Zoetis Inc
Language

EN
English
Size

53.6
MB

iPhone

AlphaTrak 3 is a highly accurate Blood Glucose Monitoring System validated for dogs and cats. The AlphaTrak App is designed for pet owners and veterinary professionals and will allow you to: - Automatically capture glucose results - Record daily activities, such as time of insulin injection, feeding, weight, etc. - Set reminders - Share glucose reports and curves with your veterinarian - Veterinarians can connect the App to their Practice Management Software and have access to the AlphaTrak Webapp: alphatrak.zoetis.com US Support: Email address: dxsupport@zoetis.com Phone number: 1-888-963-88471 UK Support: Email address: vetscansupportUK@zoetis.com Phone number: +44 0345 300 8034 All other Intl. markets: Please contact the supplier of this device.

Ratings & Reviews

2.1

out of 5

9 Ratings

Buggy app and updates
08/23/2025

umop-apisdn
Prior update removed almost a year of accumulated data. How can I trust the next one?Not totally deleted, but inaccessible for reporting. All the data is in device history. But no longer connected with my pet. Can't create a profile either. Because a profile requires an email address, but the app won't ACCEPT one. Can't enter anything in the email field. Finally, it's outrageous that there is no way to export my data whatever. I could do all the reporting they provide easily enough in a spreadsheet. But I can't lay hands on MY data!(No, saved BG reports don't help. They can't have more than 24 entries each. )

Developer Response
Thank you for your feedback. The data you mentioned wasn’t deleted but is linked to separate pet profiles. We investigated and noticed 2 accounts created with the same petowner, both showed data. Regarding the update that affected your accumulated data, I want to assure you that the data was not deleted but has become inaccessible for reporting within the app. This typically happens when there are multiple pets registered under the same owner but with separate profiles. In such cases, data from different pets is stored individually and cannot be merged or accessed collectively through a single profile. The Alphtrak app doesn’t currently support merging data from multiple pets into a single profile, which is why some data may appear inaccessible.We understand the need to export data and will share your feedback with our team for future improvements.Please let us know if you need assistance accessing individual pet histories, if so, reach out to Zoetis customer support team, and we will be happy to help. .
Buggy app and updates
08/23/2025

umop-apisdn

Prior update removed almost a year of accumulated data. How can I trust the next one?Not totally deleted, but inaccessible for reporting. All the data is in device history. But no longer connected with my pet. Can't create a profile either. Because a profile requires an email address, but the app won't ACCEPT one. Can't enter anything in the email field. Finally, it's outrageous that there is no way to export my data whatever. I could do all the reporting they provide easily enough in a spreadsheet. But I can't lay hands on MY data!(No, saved BG reports don't help. They can't have more than 24 entries each. )
Developer Response 08/29/2025
Thank you for your feedback. The data you mentioned wasn’t deleted but is linked to separate pet profiles. We investigated and noticed 2 accounts created with the same petowner, both showed data. Regarding the update that affected your accumulated data, I want to assure you that the data was not deleted but has become inaccessible for reporting within the app. This typically happens when there are multiple pets registered under the same owner but with separate profiles. In such cases, data from different pets is stored individually and cannot be merged or accessed collectively through a single profile. The Alphtrak app doesn’t currently support merging data from multiple pets into a single profile, which is why some data may appear inaccessible.We understand the need to export data and will share your feedback with our team for future improvements.Please let us know if you need assistance accessing individual pet histories, if so, reach out to Zoetis customer support team, and we will be happy to help. .
Glucose testing
10/31/2025

Stewyhurst
I’ve had two freestyle libre’s put on my dog. At first, I didn’t think the alpha track was accurate, but after the freestyle Libre, I realized that it is very accurate. I would highly recommend getting this product if you have a dog with diabetes. When you’re not sure where the numbers are, you can use this glucose meter at home where your dog is most comfortable and get quick results!
Glucose testing
10/31/2025

Stewyhurst

I’ve had two freestyle libre’s put on my dog. At first, I didn’t think the alpha track was accurate, but after the freestyle Libre, I realized that it is very accurate. I would highly recommend getting this product if you have a dog with diabetes. When you’re not sure where the numbers are, you can use this glucose meter at home where your dog is most comfortable and get quick results!
WTH
08/24/2025

TerDeck
This app has wiped all of our data TWICE in the last two months. We have lost 10 months of data and records of our pups diabetes. Now the app doesn’t recognize our meter and isn’t pulling the data over. I have no intention of ever getting the AlphaTrak again when we have to update our current meter. This is unacceptable for a health app/device.
WTH
08/24/2025

TerDeck

This app has wiped all of our data TWICE in the last two months. We have lost 10 months of data and records of our pups diabetes. Now the app doesn’t recognize our meter and isn’t pulling the data over. I have no intention of ever getting the AlphaTrak again when we have to update our current meter. This is unacceptable for a health app/device.
Update broke Bluetooth syncing
09/10/2025

kaitlynmm91
The most recent update has seemingly broken the ability to sync readings after the monitor automatically powers off. Followed all package instructions and the Bluetooth symbol is flashing, but the app doesn’t recognize it

Developer Response
Thank you for your feedback on Alphatrak v1.4.0. We sincerely apologize for the inconvenience caused by the crash issue.If you haven’t already, please update to the latest version from the Play Store. Everything should now work as expected!Thank you for your feedback on Alphatrak v1.4.0. We sincerely apologize for the inconvenience.Please try the following troubleshooting steps:1.Log out of the app and log back in.Thanks again for being part of the Alphatrak community. 💙
Update broke Bluetooth syncing
09/10/2025

kaitlynmm91

The most recent update has seemingly broken the ability to sync readings after the monitor automatically powers off. Followed all package instructions and the Bluetooth symbol is flashing, but the app doesn’t recognize it
Developer Response 08/05/2025
Thank you for your feedback on Alphatrak v1.4.0. We sincerely apologize for the inconvenience caused by the crash issue.If you haven’t already, please update to the latest version from the Play Store. Everything should now work as expected!Thank you for your feedback on Alphatrak v1.4.0. We sincerely apologize for the inconvenience.Please try the following troubleshooting steps:1.Log out of the app and log back in.Thanks again for being part of the Alphatrak community. 💙