Authenticator ‪°‬ 4+

Upon Further Consideration

After writing a review of the Authenticator app implying that the developer appeared to have devised a dubious strategy to force purchasers to submit five star recommendations in order to proceed beyond the registration page, I received an email directly from the developer explaining the source of the misunderstanding. He couldn’t have been more considerate in spite of my substantial technological shortcomings. It turns out that I was in error—no such diabolical scheme exists. That doesn’t mean, however, that there is no ploy to garner five star reviews; Indeed, Mr. Kaposzta cunningly elicits positive evaluations by providing extraordinary customer service. I was extremely impressed.

Developer Response ,

Dear ciiguy,

I appreciate your honest feedback. The review prompt was designed to gather initial impressions on the onboarding experience, not to compel premature ratings or reviews. I recognize, however, that its presentation may have caused confusion, for which I sincerely apologize.

I want to clarify that the pop-up was indeed designed to be easily dismissed by either swiping down on the sheet (for iOS 15 and earlier) or tapping anywhere above the sheet (for iOS 16+). It was never my intention to force or corner users into leaving feedback. I acknowledge the UI/UX wasn’t as intuitive as it should have been, leading to your experience. Based on your invaluable input, along with similar feedback, I'm dedicated to implementing a fix to make this interaction more straightforward and user-friendly.

I regret any inconvenience caused and hope you will reconsider your initial impression as we improve. Your satisfaction is crucial to us, and I invite you to give Authenticator° another try following the upcoming updates. Should your experience evolve, we would be grateful for a revised review.

Thank you for your understanding and engagement.

Best regards,
Bence

One Fatal Flaw

This is a nicely designed app, but it has a fatal flaw that means I have to look elsewhere. There is no synchronization with a Mac (or any other) desktop or laptop. I just can’t be keeping two separate sets of passwords, unfortunately.

Update: I understand that it syncs with iCloud, but I have to assume that the only option on the Mac side is Apple Keychain. I’ve never found Apple Keychain to be reliable or stable. After using it for a year or so it always starts popping up sync errors and you end up having to erase everyone start over. I’ve tried relying on Keychain several times over the years since it first came out and this has never gotten better. It’s an embarrassment and I don’t know why Apple can’t get it right. So I’m using BitWarden because it has apps on both MacOS and iOS. It’s not beautiful at all, and I wish there was a better alternative, but it is very stable. If indeed there is a non-Apple Keychain solution that works with Authenticator on the Mac side that also works with multiple browsers, I would be very interested in hearing about it.

Developer Response ,

Dear TomA2, Thank you for your kind words about our app's design and for sharing your feedback. We understand how crucial synchronization is for a seamless experience across devices. Our app does indeed support syncing with Mac, but it requires iCloud sync to be turned on for all devices you wish to synchronize.

To ensure sync works, please check that iCloud sync is enabled on your Mac as well as any other devices you're using with our app. If you need any assistance with this process or have further questions, please feel free to reach out. We're committed to providing you with the support you need to enjoy a fully synchronized experience. Kind regards, Bence

Easy set up

Easy set up - with one small glitch. The master password requires the usual mix of characters, back up master password will not accept two dashes (eg --) in a row. Otherwise if your looking for a easy password manager to work across all your devices that also includes biometric security, this may be the one for you.