Slow when checking out or moving between screens, and can we get a feature where we can reorder the same thing from the same store and there’s a default payment method too? Don’t want to have to click through all the screens/select payment each time.

There is a bug that if you change the tip, leave the cart screen, then go back, the system resets to the default tip, not what you changed it to. If you forget to change it back, you get over or undercharged because you already changed the tip… why would it change it back?Also, the standard tip for a take out service is 10%, not the default 20%. 20% is for a sit-down service. I’m happy to leave a small tip, but workers should be paid fair wages and not have to rely on customers for tips as the bulk of the income. This default tip setting is not in line with what standard tipping is for a coffee.

Leaving 1 star because the payment processing fails regularly… as in I have to check my card to make sure the transaction processed and cannot rely on this app to confirm the order was submitted and fulfilled. This is one of several issues but this is a critical process that shouldn’t be failing with almost every order.

The app technically works but really needs UX design help with adjusting some parts of the app such as how difficult it is to remove an item from the cart. There are some types of behaviors that are just kinda expected interaction patterns at this point.