Your incredibly brilliant employer chose StaffMate Online as their worker scheduling and management tool and this is the app for you!
Ultimately, a scheduling app is only as good as its ability to get you to your shift on time, in the right uniform, with the right tools and armed with the detailed, up-to-the-second shift information you need right at your fingertips.
With 24/7 mobile access to ALL vital shift information, accurate National Weather Service forecasts, in-app direct employer messaging, and Click-n-Go driving, bicycling, walking & transit directions via Google®, Apple® & Waze® maps, your employers will think you just magically appeared, ready to work, filled with all the knowledge you need to perform your duties effortlessly.
With StaffMate, you also have the ability to quickly scan and secure work opportunities, review event documents from your managers, maintain your availability, clock in and out of your shifts, and more.
StaffMate also provides employers the ability to assign timekeepers for each event. Timekeepers use their own phones to see who is working, in which positions, at which times, and can clock each of these workers in and out from their shifts with ease.
Audio and vibration notifications turned off the developer until after 10am. This is a problem because my schedule is released at around 9am every Sunday. There is no way to adjust the push notifications at all to fix this. I am on call and need to be alerted once the schedule starts releasing.
Developer Response
Hi Bryan. It’s important to know that your employer has an account with us and, for the time that you are employed with them, they provide you with a profile on their account so you can pick up jobs.This means that they control just about every aspect of how StaffMate works for their workers and in the hotel industry, HR departments are adamant that settings remain consistent for all workers. This eliminates our ability to make adjustments that might unfairly benefit one worker over another.In other words, your hotel employer could easily release shifts after 10AM on Sunday or request that we change their notification “quiet time” for all of their workers.If you have already approached them with your concern and they have chosen not to enact either of these options, there is nothing we can do to override their decision.If you have not yet approached them, we suggest that you always discuss with your employer your concerns on how they implement StaffMate for their workers as they have final say on how they choose to implement their account.If you still have questions let us know at appsupport@staffmate.com!
Staffmate the best app for the hospitality industry
HappyCatTtTT
As a worker, I have been using Staffmate for 7 years by 2 companies I currently work for. Staffmate is easy to use and a straight forward app. It is easy to accept or deny a gig when requested, it is easy to access your profile, if you forget your password it takes seconds to get back in to your account. I have never been locked out of Staffmate. I have never had any problems or issues with them. I also like the upgrades they recently made, like “ready pool”if an employer needs a lot of servers and they want to see if there is staff available and wanting to work on a particular date, the servers just click “interested” or a thumbs up 👍 emoji. And then the employers have a “pool” of workers ready and waiting to work. I think it’s compatible for workers and employers. So many apps the employer can’t see what the worker sees, and that is a problem. Staffmate is NOT like that, the employer sees what I see, and we can communicate if there is a question about something, like an address or the time. Super straightforward. If I had a catering company or a hospitality staffing company I would use Staffmate. Totally reliable.
You guys screwed people
Makhidan
You screwed people with your update the platform is more confusing instead of a big 3 write the the shift that we have like before we check our phones 17k times a day we don’t want to miss anything and if you have a popup and its full take off that sing when i have a new shift coming and i have to compit with more than 100 ppl how i know witch shift still available if all of them have lights like christmas.This what happened when don’t care about your users you never show up to there workplace to get the feedback.
Developer Response
Thank you for your feedback. If you click on the gear icon on the SHIFTS Tab, you can change your view to the Card View which is a view similar to what you describe.We are constantly updating the mobile apps with feedback from our clients and their workers and we would love for you to reach out to appsupport@staffmate.com so we can hear more about what else you'd like to see.
Not user friendly
Kurrl
So frustrating to be forced to use this app. Unnecessary backtracking in between events, then having to reselect the right month each time after giving availability for each event. It also doesn’t indicate what you originally selected for said event. So to update, you have to go through all of that all over again to even see what you signed up for if you need to update it. Also doesn’t show who else is staffed with you if you’d like to offer a shift to a coworker.
Updated the functionality for those working for multiple employers.
Version 1.0.1
The developer, StaffMate Online, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
StaffMate Online, LLC
Size
64.5 MB
Category
Business
Compatibility
Requires iOS 11.0 or later.
iPhone Requires iOS 11.0 or later.
iPad Requires iPadOS 11.0 or later.
iPod touch Requires iOS 11.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
