Luna Ring: Rise to brilliance

Name: Luna Ring: Rise to brilliance
Rating: 3.3 (80 reviews)
Author: NEXXBASE MARKETING PRIVATE LIMITED

Luna Ring: Rise to brilliance

Only for iPhone

Free · Designed for iPhone

80 Ratings
Ages

9+
Years
Category

Health & Fitness
Developer

NEXXBASE MARKETING PRIVATE LIMITED
Language

EN
+ 9 More
Size

426.3
MB

iPhone

Your Year in Motion 2025 is live. Update to view your personalised year-in-review. Are you ready to take your health and well-being journey to the next level? Introducing Luna Ring, the ultimate companion that empowers you to live your best life. Harness the power of cutting-edge technology packed into a stylish ring, designed to enhance your well-being in ways you never thought possible. Key Features: -Comprehensive Health Insights: Get accurate insights about your your body, by monitoring 3 scores daily - Sleep, Readiness, and Activity along with personalized nudges -Advanced sensor technology: Our PPG sensor and a 3-axis accelerometer ensure precise tracking which allows tracking subtle changes in your heart rate, sleep patterns, movements, and other bio-data. -Intelligent design for comfort & durability: With its ultra lightweight, sleek design and fighter jet grade titanium body, you can wear Luna ring confidently 24/7. Luna Ring is more than an app – it's a lifestyle transformation tool that guides you towards a better you.Say goodbye to feeling overwhelmed and hello to a life of balance, purpose, and vitality. Ready to embark on this transformative journey? The future of holistic health is at your fingertips. Download Luna Ring now and start living your life to the fullest.

Ratings & Reviews

3.3

out of 5

80 Ratings

Please Improve the UI
4d ago

shaggy1231
The Luna AI Ring has excellent hardware quality—the ring itself feels premium, comfortable to wear, and the data it captures seems accurate and reliable. I appreciate the depth of health and activity insights provided.However, the mobile app UI needs significant improvement. The way information is presented is difficult to read and not very intuitive. Navigation feels cluttered, and important data is not easily accessible at a glance, which affects daily usability.If the UI/UX is improved with clearer visuals and better data organization, this product could be outstanding. The hardware and data quality are strong; the software experience just needs refinement.
Please Improve the UI
4d ago

shaggy1231

The Luna AI Ring has excellent hardware quality—the ring itself feels premium, comfortable to wear, and the data it captures seems accurate and reliable. I appreciate the depth of health and activity insights provided.However, the mobile app UI needs significant improvement. The way information is presented is difficult to read and not very intuitive. Navigation feels cluttered, and important data is not easily accessible at a glance, which affects daily usability.If the UI/UX is improved with clearer visuals and better data organization, this product could be outstanding. The hardware and data quality are strong; the software experience just needs refinement.
Buy the Oura Ring
Jul 12

labbyabby
Skip this, buy the Oura ring instead. The Luna ring has been full of problems. It is difficult to align on the charger, the battery indicator is not accurate, once the battery dies it is hard to reconnect with the app, there are problems with data syncing, and finally it just quit working. Tech support is under staffed with barely an attempt to follow up after multiple attempts for help. My ring hasn’t tracked data for a week and a half and haven’t gotten a resolution. I’ve reached out to their live chat, helpdesk, through facebook messenger, and direct email. It takes days to get a reply, I follow up with all the requested info, and still days later there is no acknowledgement.Update. They sent me a replacement ring. It won’t pair. I’ve reached out to live chat and tell them it won’t pair. They keep telling me to unpair the device. I can’t unpair what has never paired. So I have two Luna rings now that won’t pair. Since live chat only feeds me canned responses, I’ve reached out to the email contact given to me and haven’t had a reply. I’m about to quit complaining and give up on this product. It has never once been able to accurately monitor my basal temperature and predict cycles just fyi. That’s with a year of wearing the first generation ring that worked intermittently. I don’t think it ever worked consistently enough to collect the data.

Developer Response
Hi Abby, I am incredibly sorry to hear this.We believe we had managed to get this resolved for you. However, if this is still not the case for you, feel free to ping me at abhiteg.jammu@nexxbase.com. I'll have this checked and personally ensure we have a resolution for you. Thanks a ton.Best,Team LUNA
Buy the Oura Ring
Jul 12

labbyabby

Skip this, buy the Oura ring instead. The Luna ring has been full of problems. It is difficult to align on the charger, the battery indicator is not accurate, once the battery dies it is hard to reconnect with the app, there are problems with data syncing, and finally it just quit working. Tech support is under staffed with barely an attempt to follow up after multiple attempts for help. My ring hasn’t tracked data for a week and a half and haven’t gotten a resolution. I’ve reached out to their live chat, helpdesk, through facebook messenger, and direct email. It takes days to get a reply, I follow up with all the requested info, and still days later there is no acknowledgement.Update. They sent me a replacement ring. It won’t pair. I’ve reached out to live chat and tell them it won’t pair. They keep telling me to unpair the device. I can’t unpair what has never paired. So I have two Luna rings now that won’t pair. Since live chat only feeds me canned responses, I’ve reached out to the email contact given to me and haven’t had a reply. I’m about to quit complaining and give up on this product. It has never once been able to accurately monitor my basal temperature and predict cycles just fyi. That’s with a year of wearing the first generation ring that worked intermittently. I don’t think it ever worked consistently enough to collect the data.
Developer Response May 16
Hi Abby, I am incredibly sorry to hear this.We believe we had managed to get this resolved for you. However, if this is still not the case for you, feel free to ping me at abhiteg.jammu@nexxbase.com. I'll have this checked and personally ensure we have a resolution for you. Thanks a ton.Best,Team LUNA
Edited review 👎
Aug 15

JerricaP
It took months of back and forth emails and ultimately the issue was only resolved through support on instagram. I’m adding a star back for the only person who was helpful in finally getting me my product. However, I’m still really disappointed and I really wish the team valued and heard their customers. The look and fit of the Luna ring is great. But other than a piece of really expensive jewelry, it fails to deliver in terms of any real health tracking. In fact, most of the stats are completely useless. I’ve laid around all morning and already hit my active calories with an optimal rating by 11 am. Seriously? What’s the point in having a rating when it’s met every day just by doing the bare minimum to survive? The exercises available to track are so limited and unable to be edited. I walked 5km at a pace of 7kmph and it only showed as 2,000 steps? We should be able to input data if it isn’t able to be measured. Not all walks are created equal. Calories and steps are highly inconsistent. I end up defaulting to my Apple Watch which defeats the purpose of buying it entirely. It feels like this ring vastly overpromised and massively underdelivered.

Developer Response
Hi Jerrica, really apologetic you had to go through this. I believe the Support Team has now taken this up at priority and is in touch with you on Instagram.
Edited review 👎
Aug 15

JerricaP

It took months of back and forth emails and ultimately the issue was only resolved through support on instagram. I’m adding a star back for the only person who was helpful in finally getting me my product. However, I’m still really disappointed and I really wish the team valued and heard their customers. The look and fit of the Luna ring is great. But other than a piece of really expensive jewelry, it fails to deliver in terms of any real health tracking. In fact, most of the stats are completely useless. I’ve laid around all morning and already hit my active calories with an optimal rating by 11 am. Seriously? What’s the point in having a rating when it’s met every day just by doing the bare minimum to survive? The exercises available to track are so limited and unable to be edited. I walked 5km at a pace of 7kmph and it only showed as 2,000 steps? We should be able to input data if it isn’t able to be measured. Not all walks are created equal. Calories and steps are highly inconsistent. I end up defaulting to my Apple Watch which defeats the purpose of buying it entirely. It feels like this ring vastly overpromised and massively underdelivered.
Developer Response Jul 23
Hi Jerrica, really apologetic you had to go through this. I believe the Support Team has now taken this up at priority and is in touch with you on Instagram.
Terrible Customer Service
08/05/2024

Erick Alfonso
I have been attempting to troubleshoot constant issues with customer service for over a month. At first, my ring stopped syncing, then it disconnected and wouldn’t connect to Bluetooth, recently started to import my workouts from Apple Health multiple times for the same workout, and now AGAIN my ring is not syncing. My workout from Apple Watch was imported, but nothing from ring. I have sent a separate email for every single issue and receive the same generic response, “Thank you for contacting us. A member from our team will be reaching out to assist you with your issue.” To this day I still have not received a follow-up email from the FIRST email I sent a month ago. I completely get being a new product and I even stated in my emails that I’d be willing to be patient with firmware updates, but to at least be responsive to issues that arise. It is completely unacceptable. I haven’t even received a reply regarding returning my ring due to all the issues. Maybe later on this can be a quality product. The ring design is better than most and app is user friendly (when it works), but there are way too many glitches now.

Developer Response
Hi, I am sorry to hear that your experience has been sub-par. Please allow us to make it right for you. I request you to email me at - abhiteg.jammu@nexxbase.com I'll personally ensure that all of this gets fixed for you. Best, Team LUNA
Terrible Customer Service
08/05/2024

Erick Alfonso

I have been attempting to troubleshoot constant issues with customer service for over a month. At first, my ring stopped syncing, then it disconnected and wouldn’t connect to Bluetooth, recently started to import my workouts from Apple Health multiple times for the same workout, and now AGAIN my ring is not syncing. My workout from Apple Watch was imported, but nothing from ring. I have sent a separate email for every single issue and receive the same generic response, “Thank you for contacting us. A member from our team will be reaching out to assist you with your issue.” To this day I still have not received a follow-up email from the FIRST email I sent a month ago. I completely get being a new product and I even stated in my emails that I’d be willing to be patient with firmware updates, but to at least be responsive to issues that arise. It is completely unacceptable. I haven’t even received a reply regarding returning my ring due to all the issues. Maybe later on this can be a quality product. The ring design is better than most and app is user friendly (when it works), but there are way too many glitches now.
Developer Response May 21
Hi, I am sorry to hear that your experience has been sub-par. Please allow us to make it right for you. I request you to email me at - abhiteg.jammu@nexxbase.com I'll personally ensure that all of this gets fixed for you. Best, Team LUNA