Bug fixing

- Contacts now show up in the New Leads list again. - Sending an SMS to a new contact displays the message normally right away (it used to appear greyed out). - Your online status no longer disappears while you're on a call started from the web or desktop app.

We’ve improved the Inbox and Chat experience to make conversations clearer, more accurate, and more consistent. What’s new: - Better avatar experience with consistent colors and initials - More accurate unread counts across conversations - Improved unread indicators with cleaner visual design - New Date Range tooltip to better understand filters - Real-time updates now refresh conversations instantly - Improved message labeling (including MMS detection) - Enhanced sorting and filtering behavior Fixes: - Fixed incorrect unread counts in inbox - Fixed pagination issues when loading more conversations - Fixed missing messages in some chat views - Fixed incorrect icons and visual inconsistencies Overall, this update brings a more reliable and polished messaging experience.

This update improves app stability and performance, ensuring a smoother experience.

This update introduces Two-Factor Authentication to enhance the security of your account and provide an extra layer of protection. We've also improved app stability and performance to ensure a smoother experience.

You can now filter inbox message by unread. We’ve improved app stability and performance to ensure a smoother experience.

Minor fixes and improvements

We're excited to announce several improvements and performance fixes to enhance our iOS app experience. These updates address various issues related to call handling, ensuring a smoother and more reliable communication experience.

- Fix for dialpad to make sure all numbers can be pressed correctly.

Changing app name to match out brand

We’ve added a dial pad, making it easier for you to make calls directly from the app.

- New improvements into realtime updates

Stay tuned for more updates aimed at enhancing your experience! We’ve made an improvement to enhance real-time updates! The agent status channel is now switched to user-based, ensuring a smoother and more personalized experience. With this change, updates to agent status are now faster and more efficient, directly linked to your account for improved reliability.

Get ready for a more organized and powerful experience with this new feature! • Enroll Contacts into Sequences: You can now effortlessly enroll your contacts into automated sequences directly from the app. Streamline your workflow and manage follow-ups more efficiently than ever!

Enjoy seamless recording and stay tuned for more improvements! • Fixed Recording Settings Issue: We’ve resolved a bug where recording settings were not being properly applied. Now, your preferences will be respected as expected for a smoother experience!

Get ready for an improved calling experience! We've added new features and fixed some pesky bugs to make your app smoother and more reliable. Check out the updates below: • Ring Group Added: We've introduced a new Ring Group option to enhance your call workflow. Now, managing multiple calls has never been easier! • Crash Fix: Resolved an issue where incoming calls were causing the app to crash. Enjoy a more stable experience. • Outbound Call Fix: Fixed a bug where making a call after receiving a push notification was not possible. Your calls should now go through seamlessly.

We're excited to bring you the newest update for our iOS app, packed with improvements designed to enhance your user experience. In this update, we’ve focused on refining key features and addressing issues to ensure smoother and more reliable performance. Here's what's new: - Observe Contact Task Status Toggle: Stay on top of your tasks with the new toggle feature, allowing you to easily observe and manage the status of tasks linked to your contacts. - Fixed Incoming Call Display Issue: We've resolved an issue where incoming calls were showing the wrong contact name. Now, your incoming calls will display the correct contact information, ensuring smooth communication.

Get ready for an even better app experience with our latest updates! We’ve been working hard to bring you new features and improvements that make your interactions smoother and more efficient. Here’s what’s new in this version: New Feature: Added call waiting notification to enhance your call management experience. You will now be notified when there's an incoming call while you're already on another call. Bug Fix: Improved communication reliability with a retry feature for the dialer. If a call fails, the system will now automatically attempt to reconnect, ensuring fewer dropped calls. Enhancement: Migrated agent status updates for real-time performance. This update ensures that agent statuses are more accurate and up-to-date. Update: Prevented agent statuses of ringing and on-call from being set incorrectly. This prevents confusion and ensures that agents' availability statuses are always correct.

Dive into a smoother, more intuitive app environment with our latest update — designed to make your digital life easier and more organized! - Enhanced Contact Management - Spotlight on Privacy: Easily spot Do Not Contact (DNC) tags directly in your contacts list, ensuring privacy compliance with just a glance. - Streamline Your Tasks: Dive into a seamless task management experience with our new 'All' Task Status Filter — nothing gets missed. - Communicate Smarter: Filter your personal line communications effortlessly, keeping your professional and personal exchanges distinct and organized. - Sleek Interface Upgrades - SwiftUI Revolution: We've reengineered key components like the Inbox and Contacts tabs into SwiftUI, promising a fluid, faster, and more reliable user interface. Feel the difference! - Critical Bug Fixes - Search and Stability: No more frustration with the communications list; it now reliably respects your search terms even after reloads. - Clarity in Contacts: We've eliminated the mix-up of phone numbers in contact names, making your inbox cleaner and more straightforward. - Enhanced Attachments Viewing: Never miss an attachment again with fixed display issues, ensuring all sent and received files are clearly visible. - Uniform Audit Logs: Enjoy consistency across platforms with our revamped inbound audit log. - Appointment Alerts: Stay on top of your schedule; missing appointments in your inbox are a thing of the past. - Number Formatting Fixed: International dialing? We've got you covered with corrected number formats for non-US numbers. - Message Mentions Made Easy: We've squashed the bug that hid message mentions in your inbox list, enhancing your communication flow.

Dive into a more seamless and intuitive app experience with these exciting updates! Effortless Calling: Say goodbye to the hassle of remembering and entering country codes! Our latest feature allows you to make calls by just dialing the number. Quick, simple, and efficient – just the way calling should be! Revamped Contact Lists: We've fine-tuned the dynamics of your contact lists. This fix means smoother interactions, better organization, and a more reliable way to keep in touch with your circles. Cleaner Contacts Tab: In our pursuit of clarity and simplicity, we've removed the Root Folder from 'My Lists' in the Contacts Tab. This streamlines your experience, making it easier than ever to find what you need, when you need it.

We're thrilled to introduce the latest enhancements and fixes to improve your app experience. Here's what's new: Chat Page Redirection: Now, enjoy instant access to the chat page upon notification click, ensuring you never miss a message. WrapUp Page Integration: Seamlessly observe 'Force Disposition' account settings on the WrapUp page for enhanced workflow management. Autocorrect for Contact Communications: Experience smoother texting with autocorrect availability enabled in contact communications. Badge Unread Count Style: The badge unread count style has been updated to a sleek circle design for a more polished look. Outbound Line Setting Fix: We've resolved the issue encountered when the Outbound Line setting is set to 'Select Manually', ensuring smoother functionality. Public List Icon Behavior: Enjoy improved behavior and functionality of the public list icon for better usability. Phone Tab Messaging Fix: You can now send messages seamlessly from the phone tab, eliminating any previous issues. Thank you for your continued support and feedback! Keep enjoying the app, and stay tuned for more updates.

We're excited to bring you the latest improvements to enhance your experience: - Call Transfer Process Optimized: Resolved an issue where the wrap-up page was missing after parking a call and transferring it. - Improved Call Reconnection UI: After reconnecting a call, the user interface now accurately reflects the changes made during the call, ensuring seamless communication. - Enhanced Device Compatibility: Updated our app to automatically set the operating system version in the version field, optimizing performance across different devices. - Reliable Incoming Calls: Addressed the problem of incoming calls being missed, ensuring you never miss an important call again. Thank you for choosing our app, and we look forward to providing you with continual improvements and updates.

Enhanced Messaging Experience: We've updated our app to ensure that all failed SMS messages now display a consistent background, regardless of their status. This change enhances visual clarity and improves user experience. Update now for a smoother communication journey!

In our latest update, we've introduced some exciting new features: 1. Edit Contact Names: You can now effortlessly edit contact names directly from the Contact About page. 2. Enhanced App Performance: Experience improved overall app performance and a smoother user experience.

We are always committing in improving our services and this points we have: - Improved chat experience - Improved overall app experience