BitGym: Treadmill Cycling Erg 4+

Wonderful app

I’ve been a subscriber for around 3 years and I love BitGym. I have a tv in front of my treadmill and rowing machine. The app has hundreds of tours on land (for running), roads (cycling) and water (rowing) although you can use any tour with any exercise machine. The tours can take you all over the world and the video quality is outstanding. It makes working out in any exercise machine a lot more enjoyable. I also want to emphasize that the support team is outstanding. They will help sort any issues that may arise. Although I have to admit that all the issues I’ve had are due to me not being very tech savvy, not from the app itself. Bottom line I am very happy I became a member. Great quality and great price. The app does have some guided/coached tours. I can’t comment on those as I prefer tours that have only the natural sound of the area. If I had to criticize something is that I wish tours were longer. They last 20-30 mins but the app takes you automatically to the next tour. Again I really enjoy BitGym. Worth every penny

Developer Response ,

Thank you so much for your amazing feedback from the whole team! We're thrilled to hear that you've been enjoying BitGym for the past three years and that it has made your workouts more enjoyable. We truly appreciate your support and are glad that our team has been able to help when needed.

We’re always working to bring even more amazing destinations to your cardio training, and we would love to feature you as a testimonial to share your journey with the community! If you're interested, please feel free to send us an email at support@bitgym.com.

I LOVE BIT-GYM!

I went out and bought a huge HD TV to put in front of my curved treadmill just for using Bit-gym. I have my phone on the treadmill console to detect my motion, and the video plays on the TV. Amazing immersive virtual reality. When you sprint, it sprints. If you want to slow down and look around you can do that. It keeps me super motivated because the scenery is so beautiful i always want to find out whats around the next bend. Im currently living in a city, and its hard to get out into nature. This is a remarkably close alternative. Tricks my brain into thinking I've been in the mountains. I also use it with my ipad on my rower. I wish they had more water rides. I hope the next one is an Alaska glacier paddle. Pairs seamlessly with my heart rate monitors. (Arm band or chest strap) does not work with apple watch, but I don't care that much. Oh the bike rides are great too. Currently using my ipad on the stationary bike, but i plan to mount a monitor in front of the bike too. Bottom line: super motivational, highly recommended.

Support is amazing

I really want to use this app, but I find it so confusing. I know there are a few free tours to sample, but I can’t find any that are unlocked. There is a 14 day free trial, but when I signed up for that it turned into a 7 day free trial, and more expensive than shown initially. If you think I’m going to pay for an app that continues to push the purchase without letting me see what it is I am buying, you are on a whole different track than the one I am running. Please! I would enjoy this app. Let me sample the tours before you have credit info…I’m not giving you that first. If there are tours available free, do not make me search everywhere to try a couple. And get your pricing/free trial in order. You have a quality product according to those who recommended the app.

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I am amending this review after support patiently explained how to use the app. I am enjoying the free trial right now, and will continue enjoying the tours after the trial has finished. The scenery is lovely, and the background sounds make the tour more immersive.

The app is worth downloading if only to enjoy the free tours, but I do suggest the free trial so you can see all the choices.

Developer Response ,

Hey! I'm one of the founders and just saw your review. I am extremely sorry for this confusing first experience with BitGym. Please get in touch with us at support@bitgym.com and we'll make it right and address all your concerns.

Your trial from within the app should certainly be 14 days, we can investigate what happened once you send us that note and make sure you get sufficient trial access to evaluate BitGym to your satisfaction.

To access the free tours after your trial, just tap "See all tours", then tap the top-left icon to open the various tour filters, one of which will be "free tours".

- Keerthik