• Minor enhancements and improvements

• Discover a completely refreshed T&D Pulse experience, with new colors and themes and a redesigned home screen that puts AI Assist and To-Dos front and center • Search is now part of AI Assist. Ask questions naturally and find the information you need through one smarter, more connected experience • Have questions about Benefits & Retirement? Ask AI Assist to find the information you need, all in one place

• Spend less time entering your hours. Choose daily or weekly logging, roll forward recurring activities, and stay on track with personalized reminders

• AI Assistant is now faster and more flexible, with improved response performance • Receive notifications for approvals, requests, tasks, and key updates so you never miss an action that needs your attention • Choose which notifications you receive and how often you receive them, giving you more control over your Employee App experience • View and manage more employee actions in one place, including approvals and access-related activities • Eligible ServiceNow users can now access enhanced incident intelligence and operational context to support Major Incident assessment

• AI Memory Preferences for a more personalized AI experience • SailPoint SSO plus new Travel Portal & Confluence shortcuts • Simplified login with fewer authentication prompts • AI Assist now supports resolving, reopening, and approving ServiceNow requests, with resolve/reopen also added natively • Enhanced Major Incident Monitoring with proactive Teams notifications

• Minor enhancements and improvements