PineApp

Name: PineApp
Rating: 4.8 (5620 reviews)
Author: Baptist Health South Florida

Baptist Health South Florida

Free

5.6K Ratings
Ages

4+
Years
Category

Medical
Developer

Baptist Health South Florida
Language

EN
English
Size

112.6
MB

The PineApp is revolutionizing the way you experience healthcare, putting you at the center and everything you need at your fingertips, keeping you connected to your healthcare everywhere you go. PineApp offers the following features to save you time, so you can focus on being healthy; • Initiate a virtual visit on demand, 24/7 • With your permission, PineApp integrates with HealthKit and Apple Health data to help your provider give you the best care • Minimize wait time with digital registration and check in for urgent care • After completing your profile, breathe a sigh of relief with pre-populated forms on subsequent visits • Easily and quickly review medical records, test results and immunizations • Skip the phone call with self-scheduling and management of primary care appointments • Never miss appointments or a medication dose again with fast and easy reminders • Save a stamp with in-app bill view and pay • Easy log-in using face ID, Touch ID or a passcode • New features are being released regularly, so be sure to update your app to have access to latest and greatest • Have a suggestion? Let us know right inside the app!

Ratings & Reviews

4.8

out of 5

5.6K Ratings

A great Hospital!
Oct 30

Robert-Miami
Today, once again, I had the opportunity to interact with a very warm and professional staff at the WEST KENDALL location of the hospital. Everybody continues to be extremely efficient and displays a sincere desire to make you feel comfortable and relaxed. I have been to the DORALimaging center a number of times and have always received very professional treatment. Additionally, the attitude of all of the staff members continues to stand out as they are always trying to make you feel extremely comfortable. This hospital has always been extremely efficient in all of the interactions I have ever had with them from Scheduling to having tests done or dealing with the accounting department. I highly recommend to anybody this entire hospital as they simply cannot do enoughto try to make you feel comfortable at all times. Each staff member I have ever interacted with has been very kind, polite, and extremely professional. I feel fortunate being able to utilize this facility whenever it becomes necessary.

Developer Response
Hello Robert - Our sincere thanks for the five-star review. We strive to provide high-quality patient care, so we are happy to hear that our team met your expectations. All the best to you.
A great Hospital!
Oct 30

Robert-Miami

Today, once again, I had the opportunity to interact with a very warm and professional staff at the WEST KENDALL location of the hospital. Everybody continues to be extremely efficient and displays a sincere desire to make you feel comfortable and relaxed. I have been to the DORALimaging center a number of times and have always received very professional treatment. Additionally, the attitude of all of the staff members continues to stand out as they are always trying to make you feel extremely comfortable. This hospital has always been extremely efficient in all of the interactions I have ever had with them from Scheduling to having tests done or dealing with the accounting department. I highly recommend to anybody this entire hospital as they simply cannot do enoughto try to make you feel comfortable at all times. Each staff member I have ever interacted with has been very kind, polite, and extremely professional. I feel fortunate being able to utilize this facility whenever it becomes necessary.
Developer Response Nov 3
Hello Robert - Our sincere thanks for the five-star review. We strive to provide high-quality patient care, so we are happy to hear that our team met your expectations. All the best to you.
Frustrating and slow
Oct 14

Everglades Elf
So I download the app, input all the info, upload insurance cards and DL - and when I hit submit it spins and spins - nothing. I give up and close the app. When I go back to try again and anticipate having to input everything all over again, I am happy to see that despite never getting a message confirming , all the info is there and my preregistration is completed, including a payment required before surgery. Then 2 days later I have another message that I still owe money - so I figure that the credit card payment didn't go through and I pay. A day later I have a message that my payment is still due - so I go to my credit card info and see that yes, I paid twice! The real kicker is that despite providing all this info, the hospital requires a regular check in at the time of surgery to provide all the same info - again. Hopefully I won't be required to pay for a third time. This app appears to be for marketing purposes only as it seems like I provide no expedited registration process - only a duplication- and a time consuming, futile effort for Baptist clients. Looks like this institution needs a major IT overhaul if healthcare administration is ever going to be more efficient.

Developer Response
Hello, we thank you for taking the time to share your feedback. To further discuss this matter, please contact us at myBaptistHealth@baptisthealth.net. Thank you.
Frustrating and slow
Oct 14

Everglades Elf

So I download the app, input all the info, upload insurance cards and DL - and when I hit submit it spins and spins - nothing. I give up and close the app. When I go back to try again and anticipate having to input everything all over again, I am happy to see that despite never getting a message confirming , all the info is there and my preregistration is completed, including a payment required before surgery. Then 2 days later I have another message that I still owe money - so I figure that the credit card payment didn't go through and I pay. A day later I have a message that my payment is still due - so I go to my credit card info and see that yes, I paid twice! The real kicker is that despite providing all this info, the hospital requires a regular check in at the time of surgery to provide all the same info - again. Hopefully I won't be required to pay for a third time. This app appears to be for marketing purposes only as it seems like I provide no expedited registration process - only a duplication- and a time consuming, futile effort for Baptist clients. Looks like this institution needs a major IT overhaul if healthcare administration is ever going to be more efficient.
Developer Response Oct 17
Hello, we thank you for taking the time to share your feedback. To further discuss this matter, please contact us at myBaptistHealth@baptisthealth.net. Thank you.
Cardiology Diagnostic Center 7400 Galloway Center
Oct 11

Nena1106
I had an excellent service at the Cardiologist Diagnostic Center at 7400 Galloway . The attention started at the front desk, with Chris who was hable to accommodate me for an earlier time that day. Michael the nurse who did my stress test. Was very courteous and efficient. The RN Emily Coach me through my stress test along with Michael. The ECHO technician Luis accommodated me for an earlier time with my echo and Gloria the Holter Monitor tech explain me the process of the Holter monitor and the entire staff were amazing and professional. I am very pleased with such great service. Keep up the good work, the team is doing an excellent job, and keep smiling to brighten someone’s day. Sincerely, Miriam Fernandez.

Developer Response
Hello - Thank you for the five-star review of your visit. We truly appreciate your kind feedback about our staff. Many thanks for choosing Baptist Health for your healthcare needs.
Cardiology Diagnostic Center 7400 Galloway Center
Oct 11

Nena1106

I had an excellent service at the Cardiologist Diagnostic Center at 7400 Galloway . The attention started at the front desk, with Chris who was hable to accommodate me for an earlier time that day. Michael the nurse who did my stress test. Was very courteous and efficient. The RN Emily Coach me through my stress test along with Michael. The ECHO technician Luis accommodated me for an earlier time with my echo and Gloria the Holter Monitor tech explain me the process of the Holter monitor and the entire staff were amazing and professional. I am very pleased with such great service. Keep up the good work, the team is doing an excellent job, and keep smiling to brighten someone’s day. Sincerely, Miriam Fernandez.
Developer Response Oct 13
Hello - Thank you for the five-star review of your visit. We truly appreciate your kind feedback about our staff. Many thanks for choosing Baptist Health for your healthcare needs.
Good app but
Sep 1

Jeeplover73
Update: After the most recent update on 8/25 this app has run terribly. It struggled to load constantly - no matter where I’m at for the update it had no problem loading now forget about it ..This really is a good app, but I take a strong issue with the payments/billing part of it. It will continue to show you an amount needed to pay even after you’ve already made your payment. In other words, if you decide to use the app as a convenience to make payments ahead of time for your visits, it will not credit you and continue to show as if you owe money still. Which is very deceiving. I almost paid a rather large estimate twice because I didn’t think it went through the first time as it was still demanding a payment for me. Other than this issue, the app is great and very appreciative. Fix this issue and I will definitely rate the app much higher.

Developer Response
Hello - We appreciate you taking the time to share your experience. To better understand the issue and assist you further, please call us at 866-692-1500. Thank you.
Good app but
Sep 1

Jeeplover73

Update: After the most recent update on 8/25 this app has run terribly. It struggled to load constantly - no matter where I’m at for the update it had no problem loading now forget about it ..This really is a good app, but I take a strong issue with the payments/billing part of it. It will continue to show you an amount needed to pay even after you’ve already made your payment. In other words, if you decide to use the app as a convenience to make payments ahead of time for your visits, it will not credit you and continue to show as if you owe money still. Which is very deceiving. I almost paid a rather large estimate twice because I didn’t think it went through the first time as it was still demanding a payment for me. Other than this issue, the app is great and very appreciative. Fix this issue and I will definitely rate the app much higher.
Developer Response Apr 1
Hello - We appreciate you taking the time to share your experience. To better understand the issue and assist you further, please call us at 866-692-1500. Thank you.

• Minor enhancements and improvements

Version 6.9.7

7h ago

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Sensitive Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

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Ratings & Reviews

What’s New

Version 6.9.7

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

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