• Direct billing option on quote and revision sheets (phleb & director) • Internal coverage % and team notes on requests (lab staff only) • Partial-insurance quotes prefill coverage % from your internal note • Reschedule requests stay visible with clearer Accept / Decline actions • Message client from more booking states, with improved chat reliability • Clearer status labels and request UI polish • Keyboard-friendly sheets and bug fixes

Request documents from patients in visit and lab chat Approve / decline identity & insurance from the client profile Set your lab map pin in Profile → Lab location (needed so patients nearby can find you) Same document-request / review flows wired for staff

Sub-director accounts: Read/write sub-directors can now assign and quote bookings, propose visit revisions, manage team members, and generate invite links — all previously restricted by a bug. Smarter notifications: All push notifications have been rewritten with clearer titles and personalized content (client names, scheduled times, timezone-aware formatting). Staff are now notified when a client's insurance is approved on their assigned booking. Directors and phlebotomists are now alerted when a client edits a pending booking. Phlebotomist view improvements: The Team page now shows only contact information (name, phone, email) without exposing colleague workload stats. Insurance approval on a booking now shows an informative notice rather than a button phlebotomists cannot use. Bug fixes: Keyboard dismissal on quote and revision sheets. Clickable links in chat messages now open in the browser.

• Requests split into Phlebotomy and Calls, with Upcoming and History for calls • Clearer call-request and services workflows • Editable email in personal profile • Fixes for chat localization, service equipment, and onboarding logo upload • Bug fixes and stability improvements

• Clearer messaging — patient names and your lab logo in chat headers; visit details show your contact info correctly • Directors can upload your laboratory logo from Profile — patients see it in chat • Password reset from email opens in one tap on cold start • Refreshed bottom navigation with animated icons and unread badges (Requests, Chat, and Live for directors) • Improvements to requests, onboarding, and overall stability

Pro password reset — forgot password and choose a new password from email, with routing tuned for the Pro app. Staff booking revisions — propose or handle date/time (and related) changes; track patient responses and avoid inconsistent slot state. Director: slot capacity — configure capacity by slot label where supported so scheduling matches how your lab runs. Scheduling accuracy — booking slots and occupied-slot logic tightened (including org-scoped routing); Fixed timezone rules applied consistently for booking flows. Operational polish — updates across live, clients, requests, phleb home / schedule / profile, and equipment checklist behavior where touched in this release.

Request details now include clearer Fees & coverage information, with the total amount first and a transparent split after (when insurance applies). Quote flow reliability was improved so client-facing quote notes are stored and displayed consistently. Additional refinements and bug fixes across Director and Phlebotomist request handling.

Partial insurance quoting — Quote a booking with total price and insurance coverage %; the patient sees their payable amount and context, aligned with director assign-and-quote. Director analytics — Finance view updated to reflect direct, full insurance, and partial insurance work, including a partial breakdown (patient vs insurer share) where it applies. Request / quote screens — Safer handling of notes and legacy prescription text so request detail no longer shows a large empty gray block after quoting.

Stronger Live overview: easier to see map and team chats in one place when monitoring the lab. Requests, Live, and Chat-related badges use a clearer pulse animation so pending work is obvious. Home screen icon badge for PRO reflects requests and chats that still need attention. Cleaner quote flow UI (including “fully covered” / no fees) for directors and phlebotomists. Client detail: booking history is easier to skim when a client has many past visits (paged lists). Read-only lab accounts see a clearer “view-only” experience: important actions appear disabled while Analytics, Clients, Live (map + chats), and read-only viewing stay usable where intended.