Jet Desk
Manage Support Tickets Easily
Free · Designed for iPad. Not verified for macOS.
Jet Desk is the ultimate mobile companion for customer support teams, ticketing agents and administrators. Keep your customer support operation running smoothly from anywhere in the world.
Whether you need to quickly resolve a high-priority ticket, collaborate internally with your team or switch between client organizations, Jet Desk brings full helpdesk power right to your pocket.
Key Features:
● Real-time Ticket Management:
Track, update and resolve customer tickets on the go. Easily change status (Open, Pending, Resolved, Closed), update priority (Low to Urgent), and reassign tickets to teammates instantly.
● Internal Team Collaboration: Resolve complex support queries faster. Post confidential internal notes, upload file attachments (PDF, DOC, images up to 10MB), and tag team members using @mentions directly within the ticket timeline.
● Instant Push Notifications: Stay connected and never miss a beat. Receive instant notifications for new tickets, customer responses, internal mentions, or important system
announcements.
● Customer Insights & Context: Make informed decisions. View detailed customer profiles, past ticket history, and key metrics like resolution rates and active counts directly from the ticket view.
● Multi-Organization Switcher: Manage multiple customer service spaces effortlessly. Jet Desk lets you switch between different organization accounts seamlessly without logging
out.
● Enterprise-Grade Security: Protect your customers' data. Enjoy secure sign-in with Google or Email/Password, and keep your account safe with robust Two-Factor
Authentication (2FA).
● Localized Experience: Jet Desk fully supports English and German languages, respecting your system settings for a native local experience. Empower your support team and keep your customers happy. Download Jet Desk today!
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
- Added Language and Date Range filters for tickets
- Enabled automatic real-time updates for mentions and count badges
The developer, JetBoosters LDA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Jetboosters LDA
- Size
- 36.8 MB
- Category
- Productivity
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPad
Requires iPadOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
- Copyright
- © 2026 Jet-desk.com