Piano Keyboard & Music Tiles 4+

How fun it is.

This game is unbelievably amazing. I can’t explain how much I love it, it really digs deep into the music and arts of piano. It is helping me understand a lot how to even play it in real life the key is patience and and a music type of personality. And idea I have about the game is maybe you could add different levels like level one for example an easy song and go up to the last level limit and then you could choose the songs you would want to play once your done with all the levels, another suggestion is to have a option were you could play your own song, anyways this game is amazing.

I used to be such a fan of this app. Now I can't say that anymore...

I have to say I used to really like this app. You paid a fee for it and with new updates would come new songs to master. As you got better you could get a better rating on the songs and be proud of what you had accomplished. You could review the list of songs you had earned three stars on and then see others that you still had to get better at. With the recent update, when you open the program the app asks if you want to start a free trial which would then in a few days become subscription service. It tells the customer that the fact you bought it previously doesn't count. Also it tells them all the time they sent earning their achievements was a waste, because they are now erased. And also all you have recorded on the app doesn't matter either because they have been erased. I really don't like when apps do this. It's like you're punished for having gotten in on the "ground floor" as it were. You shouldn't have to be "allowed a free trial" to access a program you already paid to use. And you shouldn't be asked to pay to subscribe to an app you already bought.

Developer Response ,

Hello there. Thank you for having contacted us. Please reach out to us at support@gismart.com so we could better assist you. Hope to hear from you soon.

Purchase

I get the game Hopefully trying to learn a new talent but as soon as I get ready for talent I am bombarded with the trail. I delete the app and go on my way. A month later this phone of mine is asking for 7.99 purchase invalid. At first I was confuse but I went on my way until; I load money onto my phone only to have something take 7.99 suspicious of my phone I bring it to my attention that something is wrong. I look through current purchases and find nothing. A voice inside my head was telling me look for the piano app. I thought that was absurd but I did it anyway. As I venture into the depths of my purchase history I locate a pending signal. Confused I look at the app and no later do I realize that it was this very piano app behind the mask this whole time. (The following is fake) I am so mad I bring the app to the police department, still in ropes and hand over the villain.
I do have a sense of humor so I find this amusing and ask to fix something that may have already been fixed. I have three stars because it was laughing at my expense.

Developer Response ,

Thank you for sharing your concerns with us. We want to draw your attention to the fact that your subscription does not immediately start after downloading the app. You can only start a subscription by selecting to do so within Piano, and only once this is confirmed will your subscription take effect. When you initially subscribe or start a free trial, we highlight that failure to unsubscribe before the end of the free-trial period results in the automatic renewal of your subscription. However, you can cancel your subscription at any time through your profile in your app store of choice. Please note, deleting the app will not automatically cancel your subscription as you can only cancel it through your app store profile and not through the app itself. If you need any assistance regarding the above, please do not hesitate to get in touch with us at support@gismart.com. We're always on hand to help, and we promise to do our utmost to resolve your issue.