Family Tree Magazine

Name: Family Tree Magazine
Rating: 4.6 (102 reviews)
Author: Yankee Publishing Inc

The Top Family History Resourc

Free · In‑App Purchases

102 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Yankee Publishing Inc
Language

EN
+ 1 More
Size

81.2
MB

The leading family history magazine for researching Genealogy. Helping to discover, preserve, and celebrate family history. Family Tree Magazine is America's favorite genealogy how-to magazine, providing easy-to-follow instruction to help you discover, preserve and celebrate your family history. Topics include finding ancestors' vital, census, military, immigration and other records; online genealogy; visiting libraries and archives; researching records of ancestral homelands; tracing ethnic roots; identifying old photographs; sharing family history through writing and other projects; preserving photos and heirlooms; planning family reunions; historical travel; and more. The Family Tree Magazine Subscriptions available: A single issue for $6.99 (non-subscription) 1-year subscription for $21.99, automatically renewed until canceled Payment for all purchases will be charged to your iTunes account at the confirmation of your purchase. SUBSCRIBERS’ AUTOMATIC-RENEWAL FEATURE: Your subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your iTunes account will automatically be charged at the same price for renewal within 24-hours prior to the end of the current period (another year for annual subscribers, another month for monthly subscribers) unless you change your subscription preferences in your account settings. You can manage your subscriptions through your Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. Please go to http://www.familytreemagazine.com/info/customerservice for more information.  At Family Tree Magazine, we want to make sure our applications enhance your genealogy experience. Our expert, helpful customer service team is always standing by to answer your questions, help you with any technical issues, and hear your suggestions for making our applications even better. If you have any issues with or suggestions relating to functionality of the iPad app itself, we want to hear from you. Please email us at listdept@fwmedia.com so that we can address your concerns. Privacy Policy: https://www.familytreemagazine.com/privacy-policy/ Terms of Use: https://www.familytreemagazine.com/terms-of-use/

Ratings & Reviews

4.6

out of 5

102 Ratings

Update to : App isn't working.
10/21/2014

MDRM
Oct 21. Hurray! Thank you for an app that is finally working correctly. It took a while, but the app is now what I expected and I am able to download the issues on my subscription. Family Tree Magazine is an excellent genealogy resource and I am thrilled to now access it on my iPad. Still not working after several updates. Buyer beware!I have tried everything Family Tree suggests in their canned email in response to my inquiry. The app description on iTunes clearly says "compatible with iPad". I called family Tree support today and was told the app is NOT compatible with iPad. I can purchase individual issues and view them on my iPad so it seems reasonable to assume I could see the magazines purchased with the subscription too. Could someone at F + W please address this issue?Original review:Purchased a subscription in this app but can not download the magazine. It still shows that I need to subscribe although it has already been paid. Turned the iPad off then on, no results. Deleted the app, downloaded again, no results. Refreshed purchases, no results.
Update to : App isn't working.
10/21/2014

MDRM

Oct 21. Hurray! Thank you for an app that is finally working correctly. It took a while, but the app is now what I expected and I am able to download the issues on my subscription. Family Tree Magazine is an excellent genealogy resource and I am thrilled to now access it on my iPad. Still not working after several updates. Buyer beware!I have tried everything Family Tree suggests in their canned email in response to my inquiry. The app description on iTunes clearly says "compatible with iPad". I called family Tree support today and was told the app is NOT compatible with iPad. I can purchase individual issues and view them on my iPad so it seems reasonable to assume I could see the magazines purchased with the subscription too. Could someone at F + W please address this issue?Original review:Purchased a subscription in this app but can not download the magazine. It still shows that I need to subscribe although it has already been paid. Turned the iPad off then on, no results. Deleted the app, downloaded again, no results. Refreshed purchases, no results.
Patricia John
10/12/2014

PatJohn53
I purchased family tree magazine in August. I was able to view it just fine through the Family Tree Magazine through the ipad. But when the month changed, it said I needed to purchase a monthly or yearly subscription. I purchased the yearly subscription, but have been unable to access the magazine, and even now, I can't go back to the past issue I purchased to read it. When I bought the yearly purchase, something went wrong with the closing of the sale, and it said my membership would start with the next update of family tree. Well, I waited several weeks, the update came along, but everything stays the same. I really would like to be able to read the magazines and profit from the learning in there. I also would like to be able to read the back magazines that I have already purchased. Surely this isn't too hard to put together. Please get back to me quickly on what can be done to solve this problem. I paid good money for a project I am unable to take advantage of. I love the format of the magazine, just not being able to get to it. Thanks for any help.
Patricia John
10/12/2014

PatJohn53

I purchased family tree magazine in August. I was able to view it just fine through the Family Tree Magazine through the ipad. But when the month changed, it said I needed to purchase a monthly or yearly subscription. I purchased the yearly subscription, but have been unable to access the magazine, and even now, I can't go back to the past issue I purchased to read it. When I bought the yearly purchase, something went wrong with the closing of the sale, and it said my membership would start with the next update of family tree. Well, I waited several weeks, the update came along, but everything stays the same. I really would like to be able to read the magazines and profit from the learning in there. I also would like to be able to read the back magazines that I have already purchased. Surely this isn't too hard to put together. Please get back to me quickly on what can be done to solve this problem. I paid good money for a project I am unable to take advantage of. I love the format of the magazine, just not being able to get to it. Thanks for any help.
Subscription Problems Fixed
10/21/2014

F+W Media, Inc.
We have corrected the subscriptions issue. Now when you purchase a subscription in this app, you will have access to the current issue and all issues subsequently published during the duration of your subscription. We apologize for the inconvenience. --F+W Media App Team
Subscription Problems Fixed
10/21/2014

F+W Media, Inc.

We have corrected the subscriptions issue. Now when you purchase a subscription in this app, you will have access to the current issue and all issues subsequently published during the duration of your subscription. We apologize for the inconvenience. --F+W Media App Team
What an awful experience!
02/26/2019

lagomcurt
Seldom have I been so frustrated as I was after trying to access my digital subscription to Family Tree Magazine. I tried both the iPhone and iPad and after much wasted time and rigamarole was able to look at some content on my iPad, but couldn’t leave without actually quitting the app. I was then unable to log in or access support. The form-generated request for support was actually rejected as an invalid address. I tried to call the 800 number listed on the website only to be given a different number to call. I have canceled my subscription and deleted the app, and I recommend that anyone serious about genealogy look elsewhere.

Developer Response
Hello lagomcurt - I'm sorry you had a horrible experience. We purchased Family Tree Magazine from it's former owner F&W Media - who went bankrupt. The app had a major overhaul in fall of 2019. The new contact process for help is improved as well. The message goes directly to the app developer.
What an awful experience!
02/26/2019

lagomcurt

Seldom have I been so frustrated as I was after trying to access my digital subscription to Family Tree Magazine. I tried both the iPhone and iPad and after much wasted time and rigamarole was able to look at some content on my iPad, but couldn’t leave without actually quitting the app. I was then unable to log in or access support. The form-generated request for support was actually rejected as an invalid address. I tried to call the 800 number listed on the website only to be given a different number to call. I have canceled my subscription and deleted the app, and I recommend that anyone serious about genealogy look elsewhere.
Developer Response 10/02/2020
Hello lagomcurt - I'm sorry you had a horrible experience. We purchased Family Tree Magazine from it's former owner F&W Media - who went bankrupt. The app had a major overhaul in fall of 2019. The new contact process for help is improved as well. The message goes directly to the app developer.

To make your reading experience even better, we update the app regularly. This update includes: • General performance improvements

Version 3.5.5

12/05/2025

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