Member One FCU Mobile

Name: Member One FCU Mobile
Rating: 4.8 (5278 reviews)
Author: Member One FCU

Finance

Free

5.3K Ratings
Ages

4+
Years
Category

Finance
Developer

Member One FCU
Language

EN
+ 1 More
Size

111.3
MB

Member One FCU provides members with fast and secure account information from your mobile device. While on the go, you can: •Check your balances •Manage your accounts •Transfer funds •Pay bills •Find a branch, ATM, or credit union service center •Get up-to-date Member One information •Learn about new and exciting promotions •Contact us Keeping track of your finances has never been easier. Fast, safe and free to download—the Member One FCU mobile app puts you in control 24/7. Some features may only be available to eligible members. To use online banking, you must enroll in My One Branch. There is no charge to download and use the Member One FCU mobile app, however, standard data rates may apply depending on your carrier and account plans. . All Rights Reserved. Member One FCU is an equal housing lender. Member One FCU is federally insured by the NCUA.

Ratings & Reviews

4.8

out of 5

5.3K Ratings

Bad First Experience
09/03/2020

DoesntUpdate
I had a really difficult time setting up my accounts. The representative did not pay attention to what she was doing in my address was incorrect and then my debit card was attached to my sons phone number. I stayed on hold for over 30 minutes each time I pull to try to get something corrected. They don’t have Zelle. I hope things will get better going forward so I can give a five star.
Bad First Experience
09/03/2020

DoesntUpdate

I had a really difficult time setting up my accounts. The representative did not pay attention to what she was doing in my address was incorrect and then my debit card was attached to my sons phone number. I stayed on hold for over 30 minutes each time I pull to try to get something corrected. They don’t have Zelle. I hope things will get better going forward so I can give a five star.
Ridiculous
10/25/2020

1Owl44
I use Apps for many of my accounts but this one is ridiculous! I keep getting asked to verify a new device (my phone). I’ve done that already! I click the silly little megaphone icon and it tells me to sign up for e-statements. I’ve already done that too! Next, wanted to opt out of “notifications,” and I couldn’t find where to do it on the App. It should be under “Settings,” but that’s where my profile info is. I then went to the actual website..had to log in AGAIN, go through 2 step authentication AGAIN (did that already too!) Then navigate the site to finally find “Notifications.” Once I deselected the notifications I no longer want, there was nothing to click to confirm my new settings. So, I don’t know yet if they were actually submitted!! APPS ARE MEANT TO SAVE TIME AND SHOULD BE USER FRIENDLY!!!! If you can’t set up the app to do what it needs to do without all the hassle, then hire someone to work on it that knows what they’re doing!!!
Ridiculous
10/25/2020

1Owl44

I use Apps for many of my accounts but this one is ridiculous! I keep getting asked to verify a new device (my phone). I’ve done that already! I click the silly little megaphone icon and it tells me to sign up for e-statements. I’ve already done that too! Next, wanted to opt out of “notifications,” and I couldn’t find where to do it on the App. It should be under “Settings,” but that’s where my profile info is. I then went to the actual website..had to log in AGAIN, go through 2 step authentication AGAIN (did that already too!) Then navigate the site to finally find “Notifications.” Once I deselected the notifications I no longer want, there was nothing to click to confirm my new settings. So, I don’t know yet if they were actually submitted!! APPS ARE MEANT TO SAVE TIME AND SHOULD BE USER FRIENDLY!!!! If you can’t set up the app to do what it needs to do without all the hassle, then hire someone to work on it that knows what they’re doing!!!
Debit card renewal
09/29/2021

timbob earnhardt
My debit card was on it’s last month before expiration. I waited for Member One to send a new card as most banks do on the last month before expiration. On the expiration date, I went to a local branch and they stated that a card should have already been sent to me. This was not the case. I ended up having to use my credit card for 2 weeks while waiting on the new debit card. I got behind on a couple of bills and now I have a credit card balance I did not foresee. The employees in both the branch and over the phone were not helpful at all and seemed to be very short with me. They did not offer any useful alternative options for me to get certain bills paid on time the way in the way I desired. I plan on setting up a new account elsewhere as soon as I am able to. I felt extremely disrespected by all Member One staff.
Debit card renewal
09/29/2021

timbob earnhardt

My debit card was on it’s last month before expiration. I waited for Member One to send a new card as most banks do on the last month before expiration. On the expiration date, I went to a local branch and they stated that a card should have already been sent to me. This was not the case. I ended up having to use my credit card for 2 weeks while waiting on the new debit card. I got behind on a couple of bills and now I have a credit card balance I did not foresee. The employees in both the branch and over the phone were not helpful at all and seemed to be very short with me. They did not offer any useful alternative options for me to get certain bills paid on time the way in the way I desired. I plan on setting up a new account elsewhere as soon as I am able to. I felt extremely disrespected by all Member One staff.
A very clean app that serves its purpose
12/02/2018

hereforthesnacks
If it anything is telling, I moved across the country—and I still am part of Member One. A big reason for this is its electronic services. This app is not overdone, yet I have the conveniences that I need. I could not imagine switching to another bank because of these services alone. They complement the excellent customer service representatives and practices of Member One.
A very clean app that serves its purpose
12/02/2018

hereforthesnacks

If it anything is telling, I moved across the country—and I still am part of Member One. A big reason for this is its electronic services. This app is not overdone, yet I have the conveniences that I need. I could not imagine switching to another bank because of these services alone. They complement the excellent customer service representatives and practices of Member One.

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

Version 2025.10.1.3

Dec 9

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Browsing History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

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Ratings & Reviews

What’s New

Version 2025.10.1.3

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

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