This app OCCASIONALLY provides the run information, but other times it will pop a notification up and when the app is opened it will just say “Disconnected” and then you cannot access the run location or additional info. This happens even when the phone has full service. Additionally, the apparatus designations no longer display when in the map view. This app is in DIRE NEED of a real update.

This app keeps cycling no matter how many times I’ve saved the loaded data. Most of the time, I cannot get reports; a lot of times I’m stuck waiting for the server whereas, I’m stuck waiting for run/call information. My Department chose this app to rely on for the safety of our community and it seems to be too busy. Can you folks (developers) please fix this issue? Looking back at your history, there’s a repeated request to fix the glitches. As a First Responder who’s ready to respond instantly, there needs to be a reliance on the utilities and tools that are being used; when it works, it’s good.

Had this app for years and was usually pretty reliable. I've switched back and forth between providers ( Verizon/ T-Mobile). Always worked on Verizon but no longer works on T-Mobile unless you're connected to WiFi, it will just say disconnected. So it's become a pretty useless and obsolete app, which is a shame since our fire district pays like $8000 a year for this service.

Alerts in the pages section do not show up when you open the app. You need to close the app and go back into it to view your message. On the map the unit numbers no longer show up above the unit icon. This app is very out of date the last update was two years ago. Please update and fix these bugs.