When I first bought the bed about 4 years ago, the app worked well. Then, it started crashing and I was told that the light under the bed needed to be disabled to get back to working order. While I didn’t consider that feature a necessity, I was disappointed that it had to be removed to make the app work. Since the bed was still under warranty, they sent someone to disable the light. The app worked fine for a while, until it started crashing once in a while. I discovered that pulling the electric plug out and then back again solves the problem. It was annoying, but tolerable, considering the infrequency of the app crashing. But since I upgraded to an iPhone 12, it crashes more frequently. It still gets fixed by unplugging and replugging, but having to get out of bed and do that late at night, when I’m exhausted, has become a real hassle. I hope Legget and Platt fixes this app soon or their reputation will be shot by all these bad reviews and they’ll be out of business.

Largest bedding company in the US and they can’t make a decent app. I am constantly having to unplug and plug in my bed so that the app will pair. Then anything, and i mean anything effects the “automatic features” so I’m constantly plugging and unplugging to the point where i had to buy a remote controlled device at Ikea that turns on and off the power to the bed. It’s asinine that in this age of technology Leggett&Platt has this inadequate technology.

I’ve had this bed for four years and I’ve always had a problem of having to unplug and replug the beds back in to reconnect the Bluetooth to the app. This app is horrible! I would think that after all these years of peoples complaints they would finally get their act together an update their app now, instead of from four years ago. I have to unplug and replug the beds back in at least 10 times a week... this is ridiculous

I had the old prodigy 2 app and it worked great, but when I bought a new phone, that was no longer an option. I’ve tried multiple times to use this app, but it won’t recognize my bed! It’s connected to Bluetooth on my phone but the app doesn’t recognize it.