Mercari is your marketplace.
It’s the perfect place to go to declutter or find your new look. Letting go has never felt so good – it’s almost as good as finding your new favorite thing. And we’re here to help.
Our team is always trying to find new ways to make exchanging items even easier. This means at-home pickups, same-day delivery, and a curated list of items you’ll love.
Say “goodbye” to the things you no longer love, and “hello” to the new you.
Selling on Mercari:
It’s all from home.
- Item sold? Contact your carrier for a home pickup.
- Check out Mercari Local in select cities. The day your item is sold, a driver will pick it up and deliver it to the buyer.
Listing is easy.
- Take a few photos, add a description, and tap “list.”
- Listing an item will always be free. We only charge fees when your sale is complete.
- Once your ID is verified, you can get paid in minutes with Instant Pay.
There are no meetups.
- With Mercari, all items ship. You can sell almost anything from the comfort of home.
- When you ship with a Mercari label, we’ll email you a printable shipping label when your item sells. Just print it out and drop off your package, or schedule a pickup.
Shopping on Mercari:
Shop from thousands of popular brands: Nike, Apple, Nintendo, Rae Dunn, Funko, and many more. We also have deals on quirky collectibles and authenticated luxury, all sold by real people like you.
When you’ve found that perfect thing, we ask the seller to ship within 3 business days.
Say goodbye to your old go-tos, and hello to the new you.
We’d love to hear from you.
DM us on our Instagram @mercari or tweet @mercari_app.
Mercari is available in the US for anyone 18+.
As always, bugs were squashed and performance was improved. Keep the feedback coming—we're listening and working on your suggestions.
Ratings and Reviews
Great app for selling
It’s a great app overall. If you are looking for an easy way to sell your unwanted items, then this app is for you. You take a picture of the item, post it with the right description, weigh your item and estimate shipping (shipping in this app is sooo much cheaper than shipping it yourself) and they do all the work! I usually sell my items within a week. They charge 10% but its totally worth it. What I like the most about this app is that they protect the buyer and seller. When someone buys your item, they pay upfront. Then once you ship the item and they receive and expect it, they rate you. You then rate them back and get paid. The only thing I don't like is that you don’t receive funds right away. They only deposit the balance once a week (usually after the following monday) so you have to make sure to request a deposit by the Sunday before. Things I would like for them to change when you message buyer/seller, is to add emojis and pictures. They overprotect sometimes and will shut down your message if it contains any words like (“free”, “trade” or personal information like email or phone number. etc.) so There’s no real way to be able to share in a picture a damage or item missing in the messenger portion. However if you do have a damage you can file a claim and they usually take a couple days to contact you back. No funds are release during that time. Anyway overall great app, I’m at almost 100 sales with 100 5 stars 🤗💕
Developer Response ,
Thank you for taking time to let us know about your Mercari Experience thus far! We hear your concerns regarding our Moderation policies as well as any issues with users swapping photos in the transaction messages. Everyone at Mercari wants our community of buyers and sellers 100% happy and we have a lot of exciting features rolling out soon! Thank you again for your feedback and for being a part of the Mercari Community! ^WM
Best selling app
I have done a TON of business through Mercari. Both buying and selling. Most transactions go smooth, but I have had a couple of issues. Any time I have ever had a problem, I reach out and I have been helped. This last situation deserved a 5 star review. I purchased a shirt from a seller, she waited past the three days to ship it. I asked for a refund on the 4th day and she clicked that she had shipped it. The tracking info never updated and by the 8th day after I purchased, it showed that it had been delivered. I checked and it was apparently picked up in Colorado where the seller lived. Mercari ended up refunding me my money, but the seller said they had shipped. A few days later, I received the shirt in the mail. I checked tracking and it still said it was delivered in Colorado, nothing further than that. I reached out to the seller to let her know that I got it, and Mercari. I wanted to make sure she was paid but didn’t know how to go about it since the item had been deactivated. Mercari thanked me for my honesty and ended up paying for the shirt and told me to keep it or do what I wanted, and also gave me a 5% coupon for my next purchase. I understand things happen, not every transaction will be the same. Some people won’t be happy with the way that things are dealt with...but I have always had great customer service with this app. Easy to sell, easy to buy..I will stay loyal to them because I think they’re great!! Thanks Mercari!
Works great but could use a few tweaks
I have been using mercari for years now and I have always enjoyed buying and selling. My only recommendations to make the app itself better and more appealing are when it comes to “my likes” I wish there was a way we it could be sorted and for it to be categorized into their respective selections, such as if I am looking for a particular phone I liked I shouldn’t be scrolling for minutes at a time to find it, it would make it much easier to have a menu there that’s includes choices like women’s clothing, electronics etc. so I can find it much easier, and now for the second recommendation, for some reason if I happen to scroll on my likes and click on something like a pair of shoes and I exit out of that window and back to my likes, it reverts back to the very top!!!!! It’s the same way with my inbox/buying messages!! I can be scrolling down for about a minute, click on something on either my likes or messages exit out of that particular page and go back and I would still end up at the very top! It is frustrating!!! For some reason though this problem does not exist when I am searching for something on browsing page, if I click on an item then exit out of that items page back to the browsing it still keeps me in that same browsing place as opposed to making me start looking from the very top again like I do in “My Likes” and the messaging portion. Please fix this soon!!!!! It is very irritating! Other than that this app is great :)
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The following data may be used to track you across apps and websites owned by other companies:
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The following data may be collected and linked to your identity:
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- Mercari, Inc.
- 111.9 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Age Rating
- © 2021 Mercari, Inc.
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