rMove: Travel Survey 4+

Good app

I thought the app was great for recording my movements! Liked the intelligence it had when a roundtrip occurred or whether I was shopping again or just walking around for exercise. The route I took from walking to a bus stop, taking BART train, stopping for lunch restaurant, then walking to my final destination ... then back home 4 hours later, was recorded and accurate. The app had questions to guide you thru the different types of movement. It was actually entertaining to see how the app would react! I hope the local regional transportation can use the data to improve local transportation needs and efficiencies.

Too much battery consumption + no reward! Don’t bother!

I participated in a travel survey, and while I was willing to do the surveys as requested, I could only do about a few day’s worth of them! This app uses so much background data it depleted my iPhone’s battery within just a few hours! And that’s with a totally new phone. It’s totally unacceptable, and there should be a process that lets you record data only while the app is open.

On another note, even after doing the surveys, the company went on to say I didn’t complete enough to be eligible for my reward, thus I won’t be receiving anything. That’s ludicrous! Not only did I do what they asked, I had to do these surveys on a battered battery!

Don’t even bother with this travel surveying app. Not only will it take a hit on your battery’s health, they won’t even acknowledge or compensate you for your time. It’s simply not worth it.

Developer Response ,

Thanks for the feedback. Unfortunately, we are able to offer compenstation only to those who participate for the whole study period indicated in the study invitation materials. We have worked hard to minimize rMove's battery usage and the majority of users have a good experience. However, there is variability across individual phones and we take your feedback seriously.

Yay for improving transportation options and safety!

rMove worked well as I recorded my daily movements to fulfill a MassDoT survey. I’m an avid user of public transportation and have no car and I believe in making public transportation, bike lanes, sidewalks, etc work for everyone! The app was easy to use and generally captured my travels accurately. There are some small improvements that could be made in user interface, survey-question clarity, and movement tracking, but nothing that made using the app too difficult. Also, shoutout to y’all as a Vermont company ❤️

Developer Response ,

Thank you for your detailed feedback and for using rMove™ to support the MassDoT survey! We're glad to hear you found the app easy to use and generally accurate in capturing your travels. Your support means a lot to us. If you have any specific suggestions or need assistance, please feel free to reach out to our support team at usersupport@rsginc.com.