ALICE Staff

Name: ALICE Staff
Rating: 2.8 (72 reviews)
Author: FIVEPALS, LLC

Utilities

Free · Designed for iPad

72 Ratings
Ages

4+
Years
Category

Utilities
Developer

FIVEPALS, LLC
Language

EN
+ 2 More
Size

9.2
MB

The ALICE Staff application has been created for the staff of ALICE's customer properties. **This application if not for the guests or residents staying at any of its customer properties.

Ratings & Reviews

2.8

out of 5

72 Ratings

Useful but Glitchy
07/27/2025

SNnat88
As Housekeeping Manager, the app is useful as I’m walking the floors and looking at the rooms as I pass by. It does have glitches. When I add notes to the rooms, it glitches and freezes the app on the Note screen. This causes me to uninstall and install the app again and least once a day (I’m doing so now so I decided to write a review). The filter option to see “All Rooms” regardless of status doesn’t always function correctly as it doesn’t show all rooms and it skips some. I have to select it several times for it work. If I do interact with a single room, I don’t like how it doesn’t go back to the place I was in the rooming list. It reverts to default so I have to scroll through all the rooms numbers to get back to where I was. Besides that the app is useful and it’s why our hotel uses.
Useful but Glitchy
07/27/2025

SNnat88

As Housekeeping Manager, the app is useful as I’m walking the floors and looking at the rooms as I pass by. It does have glitches. When I add notes to the rooms, it glitches and freezes the app on the Note screen. This causes me to uninstall and install the app again and least once a day (I’m doing so now so I decided to write a review). The filter option to see “All Rooms” regardless of status doesn’t always function correctly as it doesn’t show all rooms and it skips some. I have to select it several times for it work. If I do interact with a single room, I don’t like how it doesn’t go back to the place I was in the rooming list. It reverts to default so I have to scroll through all the rooms numbers to get back to where I was. Besides that the app is useful and it’s why our hotel uses.
Mixed feelings
05/15/2021

Bass market
I just wish I didn’t have to log back in each time I’m idle.. it’s kind of annoying having to log in each and every time, there’s even no remember me option.. it also has its bugs every now and then like messages not loading

Developer Response
Your local administrator controls the duration for the idle logout. If they need assistance setting it, please ask them to contact our support team at support@aliceplatform.comAlso, our team is investigating improvements that will allow a simpler login experience including "remember me" as well as options such as facial recognition.
Mixed feelings
05/15/2021

Bass market

I just wish I didn’t have to log back in each time I’m idle.. it’s kind of annoying having to log in each and every time, there’s even no remember me option.. it also has its bugs every now and then like messages not loading
Developer Response 05/17/2021
Your local administrator controls the duration for the idle logout. If they need assistance setting it, please ask them to contact our support team at support@aliceplatform.comAlso, our team is investigating improvements that will allow a simpler login experience including "remember me" as well as options such as facial recognition.
Useful kinda...
02/02/2021

n64king
This app both on the phone and the computer is weird. They have similar problems, on this app in particular though, it’s sometimes hard to tell if it’s working in the first place until you go back to the computer to verify. Messages not loading at all or taking forever or keyboard lag are problems in this app as well as the browser version. If you sign out, you still get push notifications even if you see the log in page, which would confirm you’ve logged out if I’m not mistaken, but until you close, then reopen the app, see the log in page again, then re-close the app, the notifications keep going. Unfortunately it’s not my choice nor my managers or even property managers choice to use this system so we are stuck with it.

Developer Response
Thank you for the feedback. Regarding logging out and notifications, we're aware that this is confusing for users and are currently working on an improvement for it. The way it currently works is that we require you to logout after a certain period of inactivity, but while you're in this state, we continue to send notifications to you. This is why you can think you're logged out but still get notifications. The only time notifications will cease is if you explicitly log out of the application by clicking the logout button.Regarding performance, we're also aware of these issues and have a significant effort planned for this quarter to improve the performance of the mobile applications. Once that work is completed, you should see improvement.Thank you again for your feedback and if you have any other issues, please contact support@aliceplatform.com directly.
Useful kinda...
02/02/2021

n64king

This app both on the phone and the computer is weird. They have similar problems, on this app in particular though, it’s sometimes hard to tell if it’s working in the first place until you go back to the computer to verify. Messages not loading at all or taking forever or keyboard lag are problems in this app as well as the browser version. If you sign out, you still get push notifications even if you see the log in page, which would confirm you’ve logged out if I’m not mistaken, but until you close, then reopen the app, see the log in page again, then re-close the app, the notifications keep going. Unfortunately it’s not my choice nor my managers or even property managers choice to use this system so we are stuck with it.
Developer Response 02/03/2021
Thank you for the feedback. Regarding logging out and notifications, we're aware that this is confusing for users and are currently working on an improvement for it. The way it currently works is that we require you to logout after a certain period of inactivity, but while you're in this state, we continue to send notifications to you. This is why you can think you're logged out but still get notifications. The only time notifications will cease is if you explicitly log out of the application by clicking the logout button.Regarding performance, we're also aware of these issues and have a significant effort planned for this quarter to improve the performance of the mobile applications. Once that work is completed, you should see improvement.Thank you again for your feedback and if you have any other issues, please contact support@aliceplatform.com directly.
Always bugs which take forever to be fixed
05/01/2019

Otzelc
I don’t know what is the problem with them but it really seems like they need new programmers. There are simple issues like people are not able to login or people are not able to switch to another device and you’ve been told by the support that they will be updating a system and by next week there should be a new working version However the next week to situation will be the same. The support will always send you links to videos which don’t show the reality and are useless. Therefore the system is very unreliable and I would not recommend anybody to switch to Alice.
Always bugs which take forever to be fixed
05/01/2019

Otzelc

I don’t know what is the problem with them but it really seems like they need new programmers. There are simple issues like people are not able to login or people are not able to switch to another device and you’ve been told by the support that they will be updating a system and by next week there should be a new working version However the next week to situation will be the same. The support will always send you links to videos which don’t show the reality and are useless. Therefore the system is very unreliable and I would not recommend anybody to switch to Alice.